Toshiba B-680-QQ, B-670-QQ owner manual Removing Jammed Media

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12. GENERAL MAINTENANCE

EO1-33015

12.4 REMOVING JAMMED MEDIA

12.4 REMOVING JAMMED MEDIA

1.Turn the power off.

2.Open the top cover, and right side cover.

3.Turn the head lever to position “OPEN, “ then release the head lock plate.

4.Remove the white screw, unclamp and disconnect the connector of the media guide plate, and then detach the media guide plate. (See Fig. 12-5.)

5.Remove the ribbon and media.

6.Remove the jammed media. DO NOT USE any sharp implement or tool as these could damage the printer.

7.Clean the print head and platen, then remove any further dust or foreign substances.

8.Place the portion of the media guide plate on the media sensor. Secure the media guide plate with the white screw.

Connector

Media Sensor

Media Guide Plate

Clamp

Media Guide Plate

White Screw

 

 

(24741710304)

Fig. 12-5

9.Media jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter. Do not use none specified media in the cutter. If you get frequent jams in the cutter contact your Authorized Service representative.

12-4

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Contents 670/680-QQ Series Energy Star is a U.S. registered mark Meanings of Each Symbol Safety SummaryRequest Regarding Maintenance PrecautionsTable of Contents 7 2 T S 1 0 Q Q AccessoriesIntroduction Applicable ModelRM4SCC Royal Mail 4STATE Cutomer Code SpecificationsPrinter MSI, ITF, NW-7, CODE39, CODE93, CODE128Options Ribbon MediaFront View OverviewFRONT/REAR View Operation PanelDIP SW DIP Switch Functions B-672 onlyInterface Cables SET UP ProcedureSetting UP the Printer Requirements for OperationInstalling the Printer Connecting the Power Cord and CablesHolder Stand Installation Head Lever Position Loading the RibbonStep Loading the Media Do not Move the Media Guides using the screwLoading the Media An easy way to set the black mark sensor position Setting the feed gap sensor positionCutter Module Media Outlet Loading the Media Inserting the Optional Flash Memory Card B-672 only Inserting the Optional Pcmcia Card B-682 only CARE/HANDLING of the Media and Ribbon Cleaning General MaintenanceWhite Screw Stud Ribbon End Sensor Plate Pinch Roller Lever Covers and Panels Under the Media GuidesRemoving Jammed Media Cleaning the strip unit Cleaning the Cutter UnitThreshold setting procedure Threshold SettingError Message Problem Solution TroubleshootingError Head ErrorRibbon Error Cutter ErrorProblem Solution