Toshiba GA-1190 manual Equipment Detection and Printing Check, Cannot detect this equipment

Page 52

3 TROUBLESHOOTING

Equipment Detection and Printing Check

When a computer cannot detect this equipment through a network or when network printing is disabled, see the following items to solve the problem:

If the problem persists after you have followed all of the steps, contact your service representa- tive.

Cannot detect this equipment -1

Problem description

After configuring this equipment, you cannot detect it over the network. This could be the result of configuration conflicts within this equipment, but is more likely to be caused by network con- figuration errors.

The checklist below helps you identify the cause of the error and search for more information about resolving it.

No.

Check Item

Yes

No

Countermeasure

 

 

 

 

 

1

Print out a NIC status page.

 

 

Set up the proper protocols.

 

Examine the protocol set-

Next Step

 

 

 

tings that print out on the

Ö

 

 

Ø

 

 

NIC status page. Are they

 

 

 

 

 

 

 

correct?

 

 

 

 

 

 

 

 

2

Print out a configuration

 

 

Set up the proper protocol if

 

page. Make sure there are

 

 

required.

 

not any discrepancies or

 

 

Once you find this equipment,

 

inconsistencies between the

 

 

configure the port that it is

 

current network settings

 

 

mapped correctly to the device.

 

and your network environ-

 

 

 

 

ment. Change the network

Next Step

Ö

 

 

settings, if necessary. Use

Ø

 

 

 

 

 

the Find Computer utility

 

 

 

 

from your Windows com-

 

 

 

 

puter to locate this equip-

 

 

 

 

ment by its device name.

 

 

 

 

Can you find this equip-

 

 

 

 

ment?

 

 

 

 

 

 

 

 

3

Can you locate other com-

 

 

Check the network settings on the

 

puters that are in the same

Next Step

Ö

client computer to make sure they

 

network as this equipment?

Ø

are compatible with the network

 

 

 

 

 

 

settings on this equipment.

 

 

 

 

 

4

Check link LED activity on

 

 

Contact your service representa-

 

the hub and/or NIC of this

 

 

tive.

 

equipment and the client

Next Step

Ö

 

 

computer. Do the hardware

Ø

 

 

 

 

 

components appear to be

 

 

 

 

functioning properly?

 

 

 

 

 

 

 

 

50 Equipment Detection and Printing Check

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Contents GA-1190 Page Setup Guide for Printing Functions Printing Guide PrefaceGrant of License Software License AgreementTerm Disclaimer of Warranty Limitation of LiabilityGovernment Restricted Rights GeneralBefore Reading This Manual Lineup of our manualsBasic functions Facsimile functionsTopAccess Scanning functionsHow to read this manual Symbols in this manual TrademarksContents Contents Setup Flow for Printing Features Setup Flow for Fax FeaturesOverview for Network Configuration UnixConnecting to the local area network over IPX/SPX Connecting to the local area network over TCP/IPPrinting Features Connecting to the Internet Connecting to the local area network over AppleTalk networkFax Features Setup flow for Windows printing Setup Flow for Printing FeaturesSystem requirements Set up the Raw TCP if required Setup flow for Raw TCP or LPR printing WindowsSet up the LPD Print Service Setup flow for IPP printing Windows Install the Client Software for Raw TCP or LPR printingSet up the IPP Print Service Set up the Ddns Session if requiredInstall the Client Software for IPP printing Setup procedure Setup flow for printing via Windows print serverSet up the Windows print server Setup flow for Novell printing Windows Setup procedure Set up the NetWare print server Setup flow for Macintosh printing Set up the NetWare SessionSet up the NetWare Print Service Install the Client Software for Novell printingSetup procedure Set up the AppleTalk Setup flow for AppleTalk printing MacintoshInstall the Macintosh PPD file Setup flow for LPR printing Macintosh Setup flow for IPP printing Macintosh Set up the Ddns Session if required Setup flow for Bonjour printing Macintosh Set up the BonjourSetup flow for LPR printing Unix Setup flow for Unix printingInstall the Cups for Unix printing Setup flow for IPP printing Unix Set up the IPP Print Service Setup Flow for Fax Features Setup flow for network-fax transmissionSetup Procedure Set up the Fax Settings Install the Client Software for Network FaxSetting UP Network Server About Network Server Setup Setting up Windows Print ServerAbout Network Server Setup Configuring the Windows print server Setting up Windows Print ServerInstalling the printer drivers as shared printers Setting up the client computers Setting up NetWare Print Server Setting up the NetWare in NDS modeSetting up Ndps using Novell printer gateway Setting up the NetWare in Ndps modeSelect a created printer and click OK Page Insert the Client Utilities CD-ROM into the CD-ROM drive Click BrowseClick OK Click Next Click FinishAt each OS tab, and click Continue Double-click the Ndps Printer object that you createdUpdate Name in the Queue User Name field. Then click FinishSetting up the NetWare in iPrint mode At the server console, enter the following syntaxEnabling iPrint service Troubleshooting Troubleshooting Overview Network Setting Checklists IPP printing in a Windows operating system environmentCorrectly Novell printing in a NetWare environment AppleTalk printing in a Macintosh environmentLPR printing in a Macintosh environment LPR printing in a Unix environmentIPP printing in a Unix environment Equipment Detection and Printing Check Problem descriptionCannot detect this equipment Assistance Rectly Cannot ping this equipment Cannot print from client computer Cannot print data to this equipment Page Index Index GA-1190 OME060175B0 GA-1190
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