Toshiba GA-1190 manual Cannot ping this equipment

Page 55

Cannot ping this equipment

Problem description

You can check if this equipment is correctly connected to a network by executing a ping com- mand from a computer.

If this equipment does not respond when you ping it, there is a problem either with the network configuration or with device operation.

The following checklist helps you identify the source of the error and directs you where you can find more information about solving it.

No.

Check Item

Yes

No

Countermeasure

 

 

 

 

 

1

Confirm that the TCP/IP

Next Step

 

The networking section of your

 

protocol suite is installed on

Ö

operating system documentation.

 

Ø

 

the client computer.

 

 

 

 

 

 

 

 

 

 

 

2

Look at the NIC configura-

 

 

Enter the correct TCP/IP settings.

 

tion page and confirm the

 

 

 

 

TCP/IP settings are correct.

Next Step

 

 

 

Is the IP Address entered

Ö

 

 

Ø

 

 

and valid? Are the Gateway

 

 

 

 

 

 

 

and Subnet settings cor-

 

 

 

 

rect?

 

 

 

 

 

 

 

 

3

Reboot this equipment.

 

 

The settings are not binding, con-

 

Check the NIC Configura-

Next Step

Ö

tact your service representative.

 

tion page that prints out. Are

Ø

 

 

 

 

 

the TCP/IP settings correct?

 

 

 

 

 

 

 

 

4

Try to ping this equipment

 

Next Step

 

 

again. Did this equipment

End

 

 

Ø

 

 

respond to the ping?

 

 

 

 

 

 

 

 

 

 

 

5

Can you ping this equip-

 

 

Contact your local network spe-

 

ment from any other com-

 

 

cialist for a valid IP address for

 

puter within the same

Next Step

 

this equipment.

 

network? If not, this equip-

Ö

 

 

Ø

 

 

ment might have an IP

 

 

 

 

 

 

 

Address that is out of range

 

 

 

 

or invalid.

 

 

 

 

 

 

 

 

6

Can you ping to another

 

 

Check the computer’s protocol

 

computer within the same

Next Step

Ö

settings to make sure the gate-

 

network?

Ø

way and subnet settings are cor-

 

 

 

 

 

 

rect.

 

 

 

 

 

7

If you have customized the

 

 

The NIC is faulty or improperly

 

device name, you can

 

 

installed. Contact your service

 

check if the NIC is func-

 

 

representative.

 

tional by restoring the

 

 

 

 

default settings. When this

Next Step

Ö

 

 

equipment automatically

Ø

 

 

 

 

 

reboots and a NIC Configu-

 

 

 

 

ration page prints, does the

 

 

 

 

device name include the

 

 

 

 

NIC’s Unit Serial Number?

 

 

 

 

 

 

 

 

Equipment Detection and Printing Check 53

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Contents GA-1190 Page Preface Setup Guide for Printing Functions Printing GuideGrant of License Software License AgreementTerm General Disclaimer of WarrantyLimitation of Liability Government Restricted RightsFacsimile functions Before Reading This ManualLineup of our manuals Basic functionsScanning functions TopAccessTrademarks How to read this manual Symbols in this manualContents Contents Setup Flow for Fax Features Setup Flow for Printing FeaturesUnix Overview for Network ConfigurationConnecting to the local area network over IPX/SPX Connecting to the local area network over TCP/IPPrinting Features Connecting to the Internet Connecting to the local area network over AppleTalk networkFax Features Setup flow for Windows printing Setup Flow for Printing FeaturesSystem requirements Set up the Raw TCP if required Setup flow for Raw TCP or LPR printing WindowsSet up the LPD Print Service Install the Client Software for Raw TCP or LPR printing Setup flow for IPP printing WindowsSet up the IPP Print Service Set up the Ddns Session if requiredInstall the Client Software for IPP printing Setup procedure Setup flow for printing via Windows print serverSet up the Windows print server Setup flow for Novell printing Windows Setup procedure Set up the NetWare print server Install the Client Software for Novell printing Setup flow for Macintosh printingSet up the NetWare Session Set up the NetWare Print ServiceSetup procedure Set up the AppleTalk Setup flow for AppleTalk printing MacintoshInstall the Macintosh PPD file Setup flow for LPR printing Macintosh Setup flow for IPP printing Macintosh Set up the Ddns Session if required Set up the Bonjour Setup flow for Bonjour printing MacintoshSetup flow for LPR printing Unix Setup flow for Unix printingInstall the Cups for Unix printing Setup flow for IPP printing Unix Set up the IPP Print Service Setup flow for network-fax transmission Setup Flow for Fax FeaturesInstall the Client Software for Network Fax Setup Procedure Set up the Fax SettingsAbout Network Server Setup Setting up Windows Print Server Setting UP Network ServerAbout Network Server Setup Configuring the Windows print server Setting up Windows Print ServerInstalling the printer drivers as shared printers Setting up the client computers Setting up the NetWare in NDS mode Setting up NetWare Print ServerSetting up Ndps using Novell printer gateway Setting up the NetWare in Ndps modeSelect a created printer and click OK Page Insert the Client Utilities CD-ROM into the CD-ROM drive Click BrowseClick OK Double-click the Ndps Printer object that you created Click NextClick Finish At each OS tab, and click ContinueName in the Queue User Name field. Then click Finish UpdateAt the server console, enter the following syntax Setting up the NetWare in iPrint modeEnabling iPrint service Troubleshooting Troubleshooting Overview IPP printing in a Windows operating system environment Network Setting ChecklistsCorrectly AppleTalk printing in a Macintosh environment Novell printing in a NetWare environmentLPR printing in a Unix environment LPR printing in a Macintosh environmentIPP printing in a Unix environment Equipment Detection and Printing Check Problem description Cannot detect this equipment Assistance Rectly Cannot ping this equipment Cannot print from client computer Cannot print data to this equipment Page Index Index GA-1190 OME060175B0 GA-1190
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