Toshiba GA-1190 manual Cannot print data to this equipment

Page 57

Cannot print data to this equipment

Problem description

When you are unable to print to this equipment, network printing services have not been set up correctly, or this equipment has not been properly configured to operate in your network environ- ment. The following checklist will help you identify the source of the error and direct you to infor- mation solving the issue.

No.

Check Item

Yes

No

Countermeasure

 

 

 

 

 

1

Have you set the protocol

 

 

Set up the proper protocol.

 

settings so they are compat-

 

 

 

 

ible with your network and

 

 

 

 

client computer protocol

 

 

 

 

settings?

 

 

 

 

If data sent from a specific

 

 

 

 

computer through a network

Next Step

Ö

 

 

to this equipment are suc-

Ø

 

 

 

 

 

cessfully printed, this could

 

 

 

 

be a network configuration

 

 

 

 

error, not a hardware mal-

 

 

 

 

function or the incorrect

 

 

 

 

connection of this equip-

 

 

 

 

ment.

 

 

 

 

 

 

 

 

2

Have you set up the appro-

 

 

Check the settings required for

 

priate type(s) of print ser-

Next Step

Ö

your printing environment.

 

vices should be supported?

Ø

P.13 “Setup Flow for Printing

 

 

 

 

 

 

Features”

 

 

 

 

 

3

If you are using Novell print

 

 

Set up the NetWare server.

 

services, did you set up the

 

 

P.35 “Setting up NetWare Print

 

Novell side of network print-

Next Step

Ö

Server”

 

ing, such as creating print

Ø

 

 

 

 

 

servers and attaching the

 

 

 

 

print queue?

 

 

 

 

 

 

 

 

4

If you set up Novell print

 

 

Refer to your Novell PCONSOLE

 

services, can you see the

Next Step

Ö

or NWAdmin user documentation

 

print job using PCONSOLE

Ø

for help with using these utilities.

 

 

 

or NWAdmin?

 

 

 

 

 

 

 

 

5

Have you checked the gate-

 

 

Set up the TCP/IP correctly.

 

way and subnet settings to

 

 

 

 

make sure this equipment is

Next Step

 

 

 

part of the same network

Ö

 

 

Ø

 

 

Gateway as the client com-

 

 

 

 

 

 

 

puter from which you are

 

 

 

 

trying to print?

 

 

 

 

 

 

 

 

6

Are other services and com-

 

 

Refer to your network documen-

 

munications performed over

 

 

tation or use a network diagnostic

 

the network behaving in the

End

Ö

utility to research a network prob-

 

normal and expected man-

 

 

lem.

 

ner?

 

 

 

 

 

 

 

 

Equipment Detection and Printing Check 55

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Contents GA-1190 Page Preface Setup Guide for Printing Functions Printing GuideSoftware License Agreement Grant of LicenseTerm Limitation of Liability Disclaimer of WarrantyGovernment Restricted Rights GeneralLineup of our manuals Before Reading This ManualBasic functions Facsimile functionsScanning functions TopAccessTrademarks How to read this manual Symbols in this manualContents Contents Setup Flow for Fax Features Setup Flow for Printing FeaturesUnix Overview for Network ConfigurationConnecting to the local area network over TCP/IP Connecting to the local area network over IPX/SPXPrinting Features Connecting to the local area network over AppleTalk network Connecting to the InternetFax Features Setup Flow for Printing Features Setup flow for Windows printingSystem requirements Setup flow for Raw TCP or LPR printing Windows Set up the Raw TCP if requiredSet up the LPD Print Service Install the Client Software for Raw TCP or LPR printing Setup flow for IPP printing WindowsSet up the Ddns Session if required Set up the IPP Print ServiceInstall the Client Software for IPP printing Setup flow for printing via Windows print server Setup procedureSet up the Windows print server Setup flow for Novell printing Windows Setup procedure Set up the NetWare print server Set up the NetWare Session Setup flow for Macintosh printingSet up the NetWare Print Service Install the Client Software for Novell printingSetup flow for AppleTalk printing Macintosh Setup procedure Set up the AppleTalkInstall the Macintosh PPD file Setup flow for LPR printing Macintosh Setup flow for IPP printing Macintosh Set up the Ddns Session if required Set up the Bonjour Setup flow for Bonjour printing MacintoshSetup flow for Unix printing Setup flow for LPR printing UnixInstall the Cups for Unix printing Setup flow for IPP printing Unix Set up the IPP Print Service Setup flow for network-fax transmission Setup Flow for Fax FeaturesInstall the Client Software for Network Fax Setup Procedure Set up the Fax SettingsAbout Network Server Setup Setting up Windows Print Server Setting UP Network ServerAbout Network Server Setup Setting up Windows Print Server Configuring the Windows print serverInstalling the printer drivers as shared printers Setting up the client computers Setting up the NetWare in NDS mode Setting up NetWare Print ServerSetting up the NetWare in Ndps mode Setting up Ndps using Novell printer gatewaySelect a created printer and click OK Page Click Browse Insert the Client Utilities CD-ROM into the CD-ROM driveClick OK Click Finish Click NextAt each OS tab, and click Continue Double-click the Ndps Printer object that you createdName in the Queue User Name field. Then click Finish UpdateAt the server console, enter the following syntax Setting up the NetWare in iPrint modeEnabling iPrint service Troubleshooting Troubleshooting Overview IPP printing in a Windows operating system environment Network Setting ChecklistsCorrectly AppleTalk printing in a Macintosh environment Novell printing in a NetWare environmentLPR printing in a Unix environment LPR printing in a Macintosh environmentIPP printing in a Unix environment Problem description Equipment Detection and Printing CheckCannot detect this equipment Assistance Rectly Cannot ping this equipment Cannot print from client computer Cannot print data to this equipment Page Index Index GA-1190 OME060175B0 GA-1190
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