Dell K7821 manual Running the Dell IDE Hard Drive Diagnostics, Windows XP

Code	Cause	Code	Cause
1-2-2	DMA initialization failure	3-3-2	Invalid NVRAM configuration
1-2-3	DMA page register read/write failure	3-3-4	Video Memory Test failure
1-3	Video Memory Test failure	3-4-1	Screen initialization failure
1-3-1 through 2-4-4	Memory not being properly identified	3-4-2	Screen retrace failure
	or used
3-1-1	Slave DMA register failure	3-4-3	Search for video ROM failure
3-1-2	Master DMA register failure	4-2-1	No timer tick
3-1-3	Master interrupt mask register failure	4-2-2	Shutdown failure
4-2-3	Gate A20 failure	4-4-1	Serial or parallel port test failure
4-2-4	Unexpected interrupt in protected	4-4-2	Failure to decompress code to shadowed
	mode		memory
4-3-1	Memory failure above address 0FFFFh	4-4-3	Math-coprocessor test failure
4-3-3	Timer-chip counter 2 failure	4-4-4	Cache test failure
4-3-4	Time-of-day clock stopped

Running the Dell™ IDE Hard Drive Diagnostics

The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure.

1Turn on your computer (if your computer is already on, restart it).

2When F2= Setup appears in the upper-right corner of the screen, press <Ctrl><Alt><d>.

3Follow the instructions on the screen.

If a failure is reported, see "Hard Drive Problems" in the "Solving Problems" section of the online User’s Guide.

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. In the Microsoft® Windows® 2000 operating system, you can also use Device Manager to resolve incompatibilities.

Windows XP

To resolve incompatibilities using the Hardware Troubleshooter:

1Click the Start button and click Help and Support.

2Type hardware troubleshooter in the Search field and click the arrow to start the search.

3Click Hardware Troubleshooter in the Search Results list.

Quick Reference Guide

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