Dell 5100 124, Home and Small Business, Corporate, Germany Langen Website support.euro.dell.com

Page 124

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

France (Paris) (Montpellier)

Website: support.euro.dell.com

 

International Access Code: 00

E-mail:support.euro.dell.com/fr/fr/emaildell/

 

Country Code: 33

Home and Small Business

 

City Codes: (1) (4)

Technical Support for Inspiron XPS computers only

0825 387 129

 

Technical Support for all other Dell computers

0825 387 270

 

Customer Care

0825 823 833

 

Switchboard

0825 004 700

 

Switchboard (calls from outside of France)

04 99 75 40 00

 

Sales

0825 004 700

 

Fax

0825 004 701

 

Fax (calls from outside of France)

04 99 75 40 01

 

Corporate

 

 

Technical Support

0825 004 719

 

Customer Care

0825 338 339

 

Switchboard

01 55 94 71 00

 

Sales

01 55 94 71 00

 

Fax

01 55 94 71 01

 

 

 

Germany (Langen)

Website: support.euro.dell.com

 

International Access Code: 00

E-mail: tech_support_central_europe@dell.com

 

Country Code: 49

Technical Support for Inspiron XPS computers only

06103 766-7222

City Code: 6103

Technical Support for all other Dell computers

06103 766-7200

 

Home/Small Business Customer Care

0180-5-224400

 

Global Segment Customer Care

06103 766-9570

 

Preferred Accounts Customer Care

06103 766-9420

 

Large Accounts Customer Care

06103 766-9560

 

Public Accounts Customer Care

06103 766-9555

 

Switchboard

06103 766-7000

 

 

 

124

Appendix

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Image 124
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Contents
W . d e l l . c o m s u p p o r t . d e l l . c o m March T8144 Contents Solving Problems Mail, Modem, and Internet ProblemsResolving Software and Hardware Incompatibilities Addressing Memory With 4-GB ConfigurationsBefore Working Inside Your Computer Connecting and Disconnecting Drive Cables 101105 106107 111113 114Contents Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Use the Service Tag to When you useMicrosoft Windows License Label Identify your computerSetting Up and Using Your Computer Setting Up a PrinterPrinter Cable Connecting a Printer Connecting to the InternetUSB connector on computer USB printer cable Setting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsHow to Copy a CD or DVD Adjusting the PictureCopying CDs and DVDs Using Blank CD-Rs and CD-RWs Helpful TipsUsing a Media Card Reader Optional XD-Picture CardII CF I/II MicroDrive CardConnecting Two Monitors Connecting Two Monitors With VGA ConnectorsConnecting a TV Optional DVI adapterSetting Up a Home and Office Network Changing the Display SettingsConnecting to a Network Adapter Network adapterNetwork Setup Wizard Power ManagementStandby Mode Power Options Properties Hibernate ModePower Schemes Tab Advanced Tab Hyper-ThreadingHibernate Tab Setting Up and Using Your Computer Setting Up and Using Your Computer Troubleshooting Tips Battery ProblemsDrive Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesMedia Card Reader Problems Keyboard Problems Lockups and Software ProblemsComputer does not start up Computer stops respondingProgram crashes repeatedly Program stops respondingSolid blue screen appears Memory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionError If available, install properly workingModule/memory connector placement Are installing are compatible with yourHard drive check system setup see Restarting the computerHardware Incompatibilities on Ensure that the cables are properlyDell Diagnostics Main Menu Dell DiagnosticsOption Function Drivers What Is a Driver?Tab Function Reinstalling Drivers Using Windows XP Device Driver RollbackIdentifying Drivers Windows XPResolving Software and Hardware Incompatibilities Manually Reinstalling DriversRestoring Your Operating System Creating a Restore Point Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Using Dell PC Restore by SymantecEnabling System Restore Troubleshooting Tools Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Front View of the Computer Shutdown Between all vents and any object near these ventsVoltage selection switch may not Back View of the ComputerConnector Surround connectorLine-in connector Line-out connectorVGA video connector Center/subwooferRemoving the Computer Cover Follow the procedures in Before You Begin on Inside View of Your ComputerSystem Board Components Memory DDR2 Memory OverviewAddressing Memory With 4-GB Configurations Installing Memory Removing Memory Cards PCI CardsInstalling a PCI Card Release tab Card retention doorAlignment bar Removing and Installing Parts Alignment guide alignment bar Removing a PCI Card PCI Express Cards Installing a PCI Express CardRelease tabs X16 card X1 card Securing tab Alignment bar Release tabs Removing a PCI Express Card Removing the Drive Panel Drive PanelSliding plate lever Drive panel Removing the Drive-Panel Insert Replacing the Drive-Panel InsertDrive panel Insert tab Drive panel insert Center driveReplacing the Drive Panel Connecting Drive Cables DrivesIDE Drive Addressing CD/DVD drivesDrive Interface Connectors Power Cable ConnectorSerial ATA Connector Interface cable Interface connector Power cable Removing and Installing PartsConnecting and Disconnecting Drive Cables Hard DriveTabs Hard drive Removing and Installing Parts Power cableRemoving a Hard Drive Installing a Hard Drive Drive Hard drive bracketAdding a Second Hard Drive Hard drive bayFloppy Drive Power cable Data cableRemoving a Floppy Drive Page Installing a Floppy Drive Drive ScrewsPower cable Data cable Media Card Reader Removing a Media Card ReaderDrive latch release Sliding plate Media Card Reader Installing a Media Card Reader Media Card Reader ScrewsCD/DVD Drive FlexBay USB cable Media Card ReaderPower cable Data cable Removing and Installing Parts Removing a CD/DVD DrivePage Installing a CD/DVD Drive Connect the power and data cables to the drive Battery Replacing the BatteryReplacing the Computer Cover Computer cover Back of computer Bottom hingesRemoving and Installing Parts Specifications 101102 103 104 System Setup Overview105 50.8 cm/secSystem Setup Screens Entering System Setup106 System Setup Options Express Service Code, and Asset TagDiskette drive default 107Regardless of this setting Determines the integrated Sata controller’s operating modeRegardless of the No Boot setting 108109 110 Strip or surge protectorBoot Sequence Option Settings111 Log clears the Event LogChanging Boot Sequence for Future Boots Changing Boot Sequence for the Current Boot112 Clearing Forgotten Passwords 113Clearing Cmos Settings Cleaning Your ComputerComputer, Keyboard, and Monitor 114Mouse Floppy DriveDefinition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyCDs and DVDs 116FCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B 117FCC Identification Information Contacting Dell118 119 Antigua and BarbudaArgentina Buenos Aires Aruba120 121 Canada North York, OntarioCayman Islands Chile SantiagoColombia 122Costa Rica 123 124 Home and Small BusinessCorporate Germany Langen Website support.euro.dell.com125 126 Italy Milan Website support.euro.dell.comJamaica Area Codes Local Numbers, Toll-Free Numbers127 Korea Seoul128 Luxembourg Website support.euro.dell.comMacao Malaysia Penang Website support.ap.dell.com129 MontserratNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.com130 131 Sweden Upplands Vasby Website support.euro.dell.com 132Switzerland Geneva Website support.euro.dell.com 133 Thailand Website support.ap.dell.comTrinidad/Tobago Turks and Caicos Islands134 Uruguay135 BusinessVirgin Islands VenezuelaAppendix Index Index 137138 Index Index 139 USB 140 IndexIndex 141 142 Index
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