Dell 5100 manual March T8144

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Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.

Information in this document is subject to change without notice. © 2005 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are trademarks of Dell Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model DCSM

March 2005

P/N T8144

Rev. A00

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W . d e l l . c o m s u p p o r t . d e l l . c o m March T8144 Contents Solving Problems Mail, Modem, and Internet ProblemsBefore Working Inside Your Computer Addressing Memory With 4-GB ConfigurationsResolving Software and Hardware Incompatibilities 105 Connecting and Disconnecting Drive Cables101 106113 107111 114Contents Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Microsoft Windows License Label Use the Service Tag toWhen you use Identify your computerPrinter Cable Setting Up a PrinterSetting Up and Using Your Computer USB connector on computer USB printer cable Connecting to the InternetConnecting a Printer Setting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsCopying CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD Using Blank CD-Rs and CD-RWs Helpful TipsII CF I/II Using a Media Card Reader OptionalXD-Picture Card MicroDrive CardConnecting Two Monitors Connecting Two Monitors With VGA ConnectorsConnecting a TV Optional DVI adapterConnecting to a Network Adapter Setting Up a Home and Office NetworkChanging the Display Settings Network adapterStandby Mode Power ManagementNetwork Setup Wizard Power Schemes Tab Hibernate ModePower Options Properties Hibernate Tab Hyper-ThreadingAdvanced Tab Setting Up and Using Your Computer Setting Up and Using Your Computer Drive Problems Troubleshooting TipsBattery Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesMedia Card Reader Problems Computer does not start up Keyboard ProblemsLockups and Software Problems Computer stops respondingSolid blue screen appears Program stops respondingProgram crashes repeatedly Memory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionModule/memory connector placement ErrorIf available, install properly working Are installing are compatible with yourHardware Incompatibilities on Hard drive check system setup seeRestarting the computer Ensure that the cables are properlyOption Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function What Is a Driver?Drivers Identifying Drivers Reinstalling DriversUsing Windows XP Device Driver Rollback Windows XPRestoring Your Operating System Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Troubleshooting Tools Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your ComputerBefore Working Inside Your Computer Front View of the Computer Shutdown Between all vents and any object near these ventsVoltage selection switch may not Back View of the ComputerLine-in connector ConnectorSurround connector Line-out connectorVGA video connector Center/subwooferRemoving the Computer Cover Follow the procedures in Before You Begin on Inside View of Your ComputerSystem Board Components Memory DDR2 Memory OverviewAddressing Memory With 4-GB Configurations Installing Memory Removing Memory Cards PCI CardsInstalling a PCI Card Release tab Card retention doorAlignment bar Removing and Installing Parts Alignment guide alignment bar Removing a PCI Card Release tabs Installing a PCI Express CardPCI Express Cards X16 card X1 card Securing tab Alignment bar Release tabs Removing a PCI Express Card Sliding plate lever Drive panel Drive PanelRemoving the Drive Panel Drive panel Insert tab Drive panel insert Removing the Drive-Panel InsertReplacing the Drive-Panel Insert Center driveReplacing the Drive Panel IDE Drive Addressing Connecting Drive CablesDrives CD/DVD drivesSerial ATA Connector Interface cable Interface connector Drive Interface ConnectorsPower Cable Connector Power cable Removing and Installing PartsConnecting and Disconnecting Drive Cables Hard DriveRemoving a Hard Drive Power cableTabs Hard drive Removing and Installing Parts Installing a Hard Drive Drive Hard drive bracketAdding a Second Hard Drive Hard drive bayRemoving a Floppy Drive Power cable Data cableFloppy Drive Page Installing a Floppy Drive Drive ScrewsPower cable Data cable Media Card Reader Removing a Media Card ReaderDrive latch release Sliding plate Media Card Reader Installing a Media Card Reader Media Card Reader ScrewsCD/DVD Drive FlexBay USB cable Media Card ReaderPower cable Data cable Removing and Installing Parts Removing a CD/DVD DrivePage Installing a CD/DVD Drive Connect the power and data cables to the drive Battery Replacing the BatteryReplacing the Computer Cover Computer cover Back of computer Bottom hingesRemoving and Installing Parts Specifications 101102 103 104 105 System SetupOverview 50.8 cm/sec106 Entering System SetupSystem Setup Screens Diskette drive default System Setup OptionsExpress Service Code, and Asset Tag 107Regardless of the No Boot setting Regardless of this settingDetermines the integrated Sata controller’s operating mode 108109 110 Strip or surge protector111 Boot SequenceOption Settings Log clears the Event Log112 Changing Boot Sequence for the Current BootChanging Boot Sequence for Future Boots Clearing Forgotten Passwords 113Computer, Keyboard, and Monitor Clearing Cmos SettingsCleaning Your Computer 114Mouse Floppy DriveCDs and DVDs Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only 116Class a Class B FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals 117118 Contacting DellFCC Identification Information Argentina Buenos Aires 119Antigua and Barbuda Aruba120 Cayman Islands 121Canada North York, Ontario Chile SantiagoCosta Rica 122Colombia 123 Corporate 124Home and Small Business Germany Langen Website support.euro.dell.com125 Jamaica 126Italy Milan Website support.euro.dell.com Area Codes Local Numbers, Toll-Free Numbers127 Korea SeoulMacao 128Luxembourg Website support.euro.dell.com Malaysia Penang Website support.ap.dell.comNetherlands Antilles 129Montserrat Netherlands Amsterdam Website support.euro.dell.com130 131 Switzerland Geneva Website support.euro.dell.com 132Sweden Upplands Vasby Website support.euro.dell.com Trinidad/Tobago 133Thailand Website support.ap.dell.com Turks and Caicos Islands134 UruguayVirgin Islands 135Business VenezuelaAppendix Index Index 137138 Index Index 139 USB 140 IndexIndex 141 142 Index
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