Dell 5100 manual Using Microsoft Windows XP System Restore, Creating a Restore Point

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Using Microsoft® Windows® XP System Restore

The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore.

NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them.

NOTE: The procedures in this document were written for the Windows default view, so they may not work if you set your Dell™ computer to the Windows Classic view.

Creating a Restore Point

1Click the Start button and click Help and Support.

2Click System Restore.

3Follow the instructions on the screen.

Restoring the Computer to an Earlier Operating State

If problems occur after you install a device driver, use Device Driver Rollback (see page 48) to resolve the problem. If that is unsuccessful, then use System Restore.

NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

1 Click the Start button, point to All ProgramsAccessoriesSystem Tools, and then click System Restore.

2Ensure that Restore my computer to an earlier time is selected and click Next.

3Click a calendar date to which you want to restore your computer.

The Select a Restore Point screen provides a calendar that allows you to see and select restore points. All calendar dates with available restore points appear in boldface type.

4Select a restore point and click Next.

If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer.

5Click Next.

The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts.

6After the computer restarts, click OK.

To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.

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Troubleshooting Tools

Image 50 Contents
W . d e l l . c o m s u p p o r t . d e l l . c o m March T8144 Contents Solving Problems Mail, Modem, and Internet ProblemsBefore Working Inside Your Computer Addressing Memory With 4-GB ConfigurationsResolving Software and Hardware Incompatibilities 105 Connecting and Disconnecting Drive Cables101 106113 107111 114Contents Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Microsoft Windows License Label Use the Service Tag toWhen you use Identify your computerPrinter Cable Setting Up a PrinterSetting Up and Using Your Computer USB connector on computer USB printer cable Connecting to the InternetConnecting a Printer Setting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsCopying CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD Using Blank CD-Rs and CD-RWs Helpful TipsII CF I/II Using a Media Card Reader OptionalXD-Picture Card MicroDrive CardConnecting Two Monitors Connecting Two Monitors With VGA ConnectorsConnecting a TV Optional DVI adapterConnecting to a Network Adapter Setting Up a Home and Office NetworkChanging the Display Settings Network adapterStandby Mode Power ManagementNetwork Setup Wizard Power Schemes Tab Hibernate ModePower Options Properties Hibernate Tab Hyper-ThreadingAdvanced Tab Setting Up and Using Your Computer Setting Up and Using Your Computer Drive Problems Troubleshooting TipsBattery Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesMedia Card Reader Problems Computer does not start up Keyboard ProblemsLockups and Software Problems Computer stops respondingSolid blue screen appears Program stops respondingProgram crashes repeatedly Memory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionModule/memory connector placement ErrorIf available, install properly working Are installing are compatible with yourHardware Incompatibilities on Hard drive check system setup seeRestarting the computer Ensure that the cables are properlyOption Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function What Is a Driver?Drivers Identifying Drivers Reinstalling DriversUsing Windows XP Device Driver Rollback Windows XPRestoring Your Operating System Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Troubleshooting Tools Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your ComputerBefore Working Inside Your Computer Front View of the Computer Shutdown Between all vents and any object near these ventsVoltage selection switch may not Back View of the ComputerLine-in connector ConnectorSurround connector Line-out connectorVGA video connector Center/subwooferRemoving the Computer Cover Follow the procedures in Before You Begin on Inside View of Your ComputerSystem Board Components Memory DDR2 Memory OverviewAddressing Memory With 4-GB Configurations Installing Memory Removing Memory Cards PCI CardsInstalling a PCI Card Release tab Card retention doorAlignment bar Removing and Installing Parts Alignment guide alignment bar Removing a PCI Card Release tabs Installing a PCI Express CardPCI Express Cards X16 card X1 card Securing tab Alignment bar Release tabs Removing a PCI Express Card Sliding plate lever Drive panel Drive PanelRemoving the Drive Panel Drive panel Insert tab Drive panel insert Removing the Drive-Panel InsertReplacing the Drive-Panel Insert Center driveReplacing the Drive Panel IDE Drive Addressing Connecting Drive CablesDrives CD/DVD drivesSerial ATA Connector Interface cable Interface connector Drive Interface ConnectorsPower Cable Connector Power cable Removing and Installing PartsConnecting and Disconnecting Drive Cables Hard DriveRemoving a Hard Drive Power cableTabs Hard drive Removing and Installing Parts Installing a Hard Drive Drive Hard drive bracketAdding a Second Hard Drive Hard drive bayRemoving a Floppy Drive Power cable Data cableFloppy Drive Page Installing a Floppy Drive Drive ScrewsPower cable Data cable Media Card Reader Removing a Media Card ReaderDrive latch release Sliding plate Media Card Reader Installing a Media Card Reader Media Card Reader ScrewsCD/DVD Drive FlexBay USB cable Media Card ReaderPower cable Data cable Removing and Installing Parts Removing a CD/DVD DrivePage Installing a CD/DVD Drive Connect the power and data cables to the drive Battery Replacing the BatteryReplacing the Computer Cover Computer cover Back of computer Bottom hingesRemoving and Installing Parts Specifications 101102 103 104 105 System SetupOverview 50.8 cm/sec106 Entering System SetupSystem Setup Screens Diskette drive default System Setup OptionsExpress Service Code, and Asset Tag 107Regardless of the No Boot setting Regardless of this settingDetermines the integrated Sata controller’s operating mode 108109 110 Strip or surge protector111 Boot SequenceOption Settings Log clears the Event Log112 Changing Boot Sequence for the Current BootChanging Boot Sequence for Future Boots Clearing Forgotten Passwords 113Computer, Keyboard, and Monitor Clearing Cmos SettingsCleaning Your Computer 114Mouse Floppy DriveCDs and DVDs Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only 116Class a Class B FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals 117118 Contacting DellFCC Identification Information Argentina Buenos Aires 119Antigua and Barbuda Aruba120 Cayman Islands 121Canada North York, Ontario Chile SantiagoCosta Rica 122Colombia 123 Corporate 124Home and Small Business Germany Langen Website support.euro.dell.com125 Jamaica 126Italy Milan Website support.euro.dell.com Area Codes Local Numbers, Toll-Free Numbers127 Korea SeoulMacao 128Luxembourg Website support.euro.dell.com Malaysia Penang Website support.ap.dell.comNetherlands Antilles 129Montserrat Netherlands Amsterdam Website support.euro.dell.com130 131 Switzerland Geneva Website support.euro.dell.com 132Sweden Upplands Vasby Website support.euro.dell.com Trinidad/Tobago 133Thailand Website support.ap.dell.com Turks and Caicos Islands134 UruguayVirgin Islands 135Business VenezuelaAppendix Index Index 137138 Index Index 139 USB 140 IndexIndex 141 142 Index
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