Dell 5100 manual 128, Luxembourg Website support.euro.dell.com, Macao

Page 128

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Latin America

Customer Technical Support (Austin, Texas,

512 728-4093

 

U.S.A.)

 

 

Customer Service (Austin, Texas, U.S.A.)

512 728-3619

 

Fax (Technical Support and Customer Service)

512 728-3883

 

(Austin, Texas, U.S.A.)

 

 

Sales (Austin, Texas, U.S.A.)

512 728-4397

 

SalesFax (Austin, Texas, U.S.A.)

512 728-4600

 

 

or 512 728-3772

 

 

 

Luxembourg

Website: support.euro.dell.com

 

International Access Code: 00

E-mail: tech_be@dell.com

 

Country Code: 352

Technical Support (Brussels, Belgium)

3420808075

 

Home/Small Business Sales (Brussels, Belgium)

toll-free: 080016884

 

Corporate Sales (Brussels, Belgium)

02 481 91 00

 

Customer Care (Brussels, Belgium)

02 481 91 19

 

Fax (Brussels, Belgium)

02 481 92 99

 

Switchboard (Brussels, Belgium)

02 481 91 00

 

 

 

Macao

Technical Support

toll-free: 0800 105

Country Code: 853

Customer Service (Xiamen, China)

34 160 910

 

Transaction Sales (Xiamen, China)

29 693 115

 

 

 

Malaysia (Penang)

Website: support.ap.dell.com

 

International Access Code: 00

Technical Support (Dell Precision, OptiPlex, and

toll-free: 1 800 88 0193

Country Code: 60

Latitude)

 

 

 

City Code: 4

Technical Support (Dimension, Inspiron, and

toll-free: 1 800 88 1306

Electronics and Accessories)

 

 

 

 

Technical Support (PowerApp, PowerEdge,

toll-free: 1800 88 1386

 

PowerConnect, and PowerVault)

 

 

Customer Service (Penang, Malaysia)

04 633 4949

 

Transaction Sales

toll-free: 1 800 888 202

 

Corporate Sales

toll-free: 1 800 888 213

 

 

 

128

Appendix

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Contents
W . d e l l . c o m s u p p o r t . d e l l . c o m March T8144 Contents Solving Problems Mail, Modem, and Internet ProblemsBefore Working Inside Your Computer Addressing Memory With 4-GB ConfigurationsResolving Software and Hardware Incompatibilities Connecting and Disconnecting Drive Cables 101105 106107 111113 114Contents Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Use the Service Tag to When you useMicrosoft Windows License Label Identify your computerPrinter Cable Setting Up a PrinterSetting Up and Using Your Computer USB connector on computer USB printer cable Connecting to the InternetConnecting a Printer Setting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsCopying CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD Using Blank CD-Rs and CD-RWs Helpful TipsUsing a Media Card Reader Optional XD-Picture CardII CF I/II MicroDrive CardConnecting Two Monitors Connecting Two Monitors With VGA ConnectorsConnecting a TV Optional DVI adapterSetting Up a Home and Office Network Changing the Display SettingsConnecting to a Network Adapter Network adapterStandby Mode Power ManagementNetwork Setup Wizard Power Schemes Tab Hibernate ModePower Options Properties Hibernate Tab Hyper-ThreadingAdvanced Tab Setting Up and Using Your Computer Setting Up and Using Your Computer Troubleshooting Tips Battery ProblemsDrive Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesMedia Card Reader Problems Keyboard Problems Lockups and Software ProblemsComputer does not start up Computer stops respondingSolid blue screen appears Program stops respondingProgram crashes repeatedly Memory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionError If available, install properly workingModule/memory connector placement Are installing are compatible with yourHard drive check system setup see Restarting the computerHardware Incompatibilities on Ensure that the cables are properlyOption Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function What Is a Driver?Drivers Reinstalling Drivers Using Windows XP Device Driver RollbackIdentifying Drivers Windows XPRestoring Your Operating System Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Troubleshooting Tools Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Front View of the Computer Shutdown Between all vents and any object near these ventsVoltage selection switch may not Back View of the ComputerConnector Surround connectorLine-in connector Line-out connectorVGA video connector Center/subwooferRemoving the Computer Cover Follow the procedures in Before You Begin on Inside View of Your ComputerSystem Board Components Memory DDR2 Memory OverviewAddressing Memory With 4-GB Configurations Installing Memory Removing Memory Cards PCI CardsInstalling a PCI Card Release tab Card retention doorAlignment bar Removing and Installing Parts Alignment guide alignment bar Removing a PCI Card Release tabs Installing a PCI Express CardPCI Express Cards X16 card X1 card Securing tab Alignment bar Release tabs Removing a PCI Express Card Sliding plate lever Drive panel Drive PanelRemoving the Drive Panel Removing the Drive-Panel Insert Replacing the Drive-Panel InsertDrive panel Insert tab Drive panel insert Center driveReplacing the Drive Panel Connecting Drive Cables DrivesIDE Drive Addressing CD/DVD drivesDrive Interface Connectors Power Cable ConnectorSerial ATA Connector Interface cable Interface connector Power cable Removing and Installing PartsConnecting and Disconnecting Drive Cables Hard DriveRemoving a Hard Drive Power cableTabs Hard drive Removing and Installing Parts Installing a Hard Drive Drive Hard drive bracketAdding a Second Hard Drive Hard drive bayRemoving a Floppy Drive Power cable Data cableFloppy Drive Page Installing a Floppy Drive Drive ScrewsPower cable Data cable Media Card Reader Removing a Media Card ReaderDrive latch release Sliding plate Media Card Reader Installing a Media Card Reader Media Card Reader ScrewsCD/DVD Drive FlexBay USB cable Media Card ReaderPower cable Data cable Removing and Installing Parts Removing a CD/DVD DrivePage Installing a CD/DVD Drive Connect the power and data cables to the drive Battery Replacing the BatteryReplacing the Computer Cover Computer cover Back of computer Bottom hingesRemoving and Installing Parts Specifications 101102 103 104 System Setup Overview105 50.8 cm/sec106 Entering System SetupSystem Setup Screens System Setup Options Express Service Code, and Asset TagDiskette drive default 107Regardless of this setting Determines the integrated Sata controller’s operating modeRegardless of the No Boot setting 108109 110 Strip or surge protectorBoot Sequence Option Settings111 Log clears the Event Log112 Changing Boot Sequence for the Current BootChanging Boot Sequence for Future Boots Clearing Forgotten Passwords 113Clearing Cmos Settings Cleaning Your ComputerComputer, Keyboard, and Monitor 114Mouse Floppy DriveDefinition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyCDs and DVDs 116FCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B 117118 Contacting DellFCC Identification Information 119 Antigua and BarbudaArgentina Buenos Aires Aruba120 121 Canada North York, OntarioCayman Islands Chile SantiagoCosta Rica 122Colombia 123 124 Home and Small BusinessCorporate Germany Langen Website support.euro.dell.com125 126 Italy Milan Website support.euro.dell.comJamaica Area Codes Local Numbers, Toll-Free Numbers127 Korea Seoul128 Luxembourg Website support.euro.dell.comMacao Malaysia Penang Website support.ap.dell.com129 MontserratNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.com130 131 Switzerland Geneva Website support.euro.dell.com 132Sweden Upplands Vasby Website support.euro.dell.com 133 Thailand Website support.ap.dell.comTrinidad/Tobago Turks and Caicos Islands134 Uruguay135 BusinessVirgin Islands VenezuelaAppendix Index Index 137138 Index Index 139 USB 140 IndexIndex 141 142 Index
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