Dell 4500, 9N756 manual Have your account number handy or value-added resellers VARs

Page 110

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

U.S.A. (Austin, Texas)	Automated Order-Status System	toll-free: 1-800-433-9014
International Access Code: 011 AutoTech (For portable and desktop computers)		toll-free: 1-800-247-9362
Country Code: 1	Dell Home and Small Business Group (For portable and desktop computers):
	Customer Technical Support (Return Material	toll-free: 1-800-624-9896
	Authorization Numbers)
	Customer Technical Support (Home sales	toll-free: 1-877-576-3355
	purchased via www.dell.com)
	Customer Service (Credit Return Authorization	toll-free: 1-800-624-9897
	Numbers)
	National Accounts (Computers purchased by established Dell national accounts
	[have your account number handy] or value-added resellers [VARs]):
	Customer Service and Technical Support (Return	toll-free: 1-800-822-8965
	Material Authorization Numbers)
	Public Americas (Computers purchased by governmental agencies [local, state, or
	federal], medical institutions, or educational institutions):
	Customer Service and Technical Support (Return	toll-free: 1-800-234-1490
	Material Authorization Numbers)
	Dell Sales	toll-free: 1-800-289-3355
		or toll-free: 1-800-879-3355
	Spare Parts Sales	toll-free: 1-800-357-3355
	Desktop and Portable Fee-Based Technical Support	toll-free: 1-800-433-9005
	Sales (Catalogs)	toll-free: 1-800-426-5150
	Fax	toll-free: 1-800-727-8320
	TechFax	toll-free: 1-800-950-1329
	Dell Services for the Deaf, Hard-of-Hearing, or	toll-free: 1-877-DELLTTY
	Speech-Impaired	(1-877-335-5889)
		(1-877-335-5889)
	Switchboard	512 338-4400
	DellNet™ Technical Support	toll-free: 1-877-Dellnet
		(1-877-335-5638)

US Virgin Islands	General Support	1-877-673-3355

Venezuela	General Support	8001-3605

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Appendix

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Contents Dell Dimension April 9N756 Setting Up Problems writing to a CD-RW drive Advanced Troubleshooting Appendix Total Satisfaction Return Policy U.S. Only Contents When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal Re s o u r c e C D E r a t i n g S y s t e m C D A r t H e r e S e t u p D i a g r a m Safety Instr uctions C T I O N Parallel Printer Installing the Printer Driver USB PrinterSetting Up Click checklist for creating a network Connecting to a Network AdapterNetwork Setup Wizard Click Turn off C T I O N Solving Problems Solving Problems To Access Windows Help Floppy drive problems CD drive problems Hard drive problems Problems writing to a CD-RW driveDVD drive problems O r t . d e l l . c o m Filename Cannot Contain ANY of the Following Operating System not Found Contact Dell see Program is designed for an earlier Windows operating system Program stops respondingProgram crashes repeatedly Other software problems Solid blue screen appearsOther technical problems General hardware problemsRestart the Computer Check the Mouse Cable Check the Mouse Settings Restart the Computer and TR Y to LOG on to the Network Again W . d e l l . c o m s u p p o r t . d e l l . c o m Verify the Printer Cable Connections Verify That the Scanner is Recognized by Microsoft Windows Ensure That the Subwoofer and the Speakers are Turned If the screen is blank If the screen is difficult to read W . d e l l . c o m s u p p o r t . d e l l . c o m C T I O N Memory Y G Click Help and Support Click System Restore Creating a Restore PointUsing the System Restore Wizard Manually Creating Restore PointsRestoring the Computer to an Earlier Operating State Click Performance and Maintenance Undoing the Last System RestoreEnabling System Restore Click the System Restore tabClick Properties Using Windows XP Device Driver RollbackUsing the Dell Dimension ResourceCD Click Roll Back DriverClick Performance and Maintenance, and then click System At the Welcome Dell System Owner screen, click NextClick Help and Support W . d e l l . c o m s u p p o r t . d e l l . c o m Advanced Troubleshooting Advanced Troubleshooting C T I O N Front View Windows Headphone License label Back View Reattaching the Front DoorReattaching the Hinge Arms Front-panel insert Use fingers to pull here Adding Parts Adding Parts Arrow Release button Adding Parts Computer cover* page 66 Main Power System BoardInstalling a Card Card Edge connector Before you lower the retention arm, make sure that Adding Parts Removing a Card Adding Parts Removing a Memory Module Adding a Memory Module W . d e l l . c o m s u p p o r t . d e l l . c o m Card Removal Card Installation Adding Parts Rail tabs Power cable Adding Parts C T I O N W . d e l l . c o m s u p p o r t . d e l l . c o m DDR Sdram AGP At 35C 95F, the maximum operating altitude is 914 m 3000 ft Viewing Settings System Setup Program Screens Appendix Battery socket Battery Appendix Appendix Definition of Dell-Installed Software and Peripherals Definition of Third-Party Software and PeripheralsContact Numbers and Addresses AutoTech Automated technical support W . d e l l . c o m s u p p o r t . d e l l . c o m International Access Code Mail techsupportcentraleurope@dell.com International Access Code W . d e l l . c o m s u p p o r t . d e l l . c o m Country Code Customer Service Seoul, Korea Customer Service Austin, Texas, U.S.A Page 800 300 412 or International Access Code W . d e l l . c o m s u p p o r t . d e l l . c o m Mail delldirectsupport@dell.com Appendix 109 Have your account number handy or value-added resellers VARs Returning Items for Warranty Repair or Credit 112 Appendix NOM Information Mexico Only DHMOne-Year Limited Warranty U.S. Only Appendix 115 Two-Year Limited Warranty U.S. Only Limited Warranty Coverage During Year One Limited Warranty Coverage During Year Two General Provisions Three-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two and Three 122 Appendix Four-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two, Three, and Four Appendix 125 One-Year Limited Warranty Canada Only Appendix 127 Two-Year Limited Warranty Canada Only Appendix 129 130 Appendix Three-Year Limited Warranty Canada Only 132 Appendix Appendix 133 134 Appendix Total Satisfaction Return Policy U.S. Only Making a Claim GuaranteeExclusions Dell Computer de Mexico SA de CV Limitation and Statutory RightsDell Computer de Colombia Corporation Appendix Index 139 Index Index 141 Index 142

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