Dell 9N756, 4500 manual Y G

Page 49

Diagnostic Code	Definition	Corrective Action

G	Y	Y	Y	No memory
				modules are
				detected.
A	B	C	D

•Reinstall all memory modules (see page 76) and then restart the computer.

•To eliminate the possibility of a faulty memory connector, remove all memory modules, install one memory module (if the computer supports a single module), and restart the computer. Then move the memory module to another connector and restart the computer.

•If the problem persists, contact Dell (see page 95).

Y	G	Y	Y	PCI bus failure has	1 Determine if a conflict exists by
				occurred.	removing a card (not the video card)
					(see page 74) and then restarting the
A	B	C	D		computer.
A	B	C	D		2 If the problem persists, reinstall the card
					2 If the problem persists, reinstall the card
					that you removed, remove a different
					card (see page 70), and then restart the
					computer.

3 Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 54).

		4 If the problem persists, contact Dell
		(see page 95).

Y G Y G	Video controller	• If the computer has a video card,
	failure.	remove the card and reinstall it (see
		page 78).

• If the problem persists or the computer

A B C Dhas integrated video, contact Dell (see page 95).

Advanced Troubleshooting

49

Image 49

Contents Dell Dimension April 9N756 Setting Up Problems writing to a CD-RW drive Advanced Troubleshooting Appendix Total Satisfaction Return Policy U.S. Only Contents When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal Re s o u r c e C D E r a t i n g S y s t e m C D A r t H e r e S e t u p D i a g r a m Safety Instr uctions C T I O N Parallel Printer USB Printer Installing the Printer DriverSetting Up Network Setup Wizard Connecting to a Network AdapterClick checklist for creating a network Click Turn off C T I O N Solving Problems Solving Problems To Access Windows Help Floppy drive problems CD drive problems DVD drive problems Problems writing to a CD-RW driveHard drive problems O r t . d e l l . c o m Filename Cannot Contain ANY of the Following Operating System not Found Contact Dell see Program crashes repeatedly Program stops respondingProgram is designed for an earlier Windows operating system Solid blue screen appears Other software problemsGeneral hardware problems Other technical problemsRestart the Computer Check the Mouse Cable Check the Mouse Settings Restart the Computer and TR Y to LOG on to the Network Again W . d e l l . c o m s u p p o r t . d e l l . c o m Verify the Printer Cable Connections Verify That the Scanner is Recognized by Microsoft Windows Ensure That the Subwoofer and the Speakers are Turned If the screen is blank If the screen is difficult to read W . d e l l . c o m s u p p o r t . d e l l . c o m C T I O N Memory Y G Using the System Restore Wizard Creating a Restore PointClick Help and Support Click System Restore Manually Creating Restore PointsRestoring the Computer to an Earlier Operating State Enabling System Restore Undoing the Last System RestoreClick Performance and Maintenance Click the System Restore tabUsing the Dell Dimension ResourceCD Using Windows XP Device Driver RollbackClick Properties Click Roll Back DriverAt the Welcome Dell System Owner screen, click Next Click Performance and Maintenance, and then click SystemClick Help and Support W . d e l l . c o m s u p p o r t . d e l l . c o m Advanced Troubleshooting Advanced Troubleshooting C T I O N Front View Windows Headphone License label Reattaching the Front Door Back ViewReattaching the Hinge Arms Front-panel insert Use fingers to pull here Adding Parts Adding Parts Arrow Release button Adding Parts Computer cover* page 66 System Board Main PowerInstalling a Card Card Edge connector Before you lower the retention arm, make sure that Adding Parts Removing a Card Adding Parts Removing a Memory Module Adding a Memory Module W . d e l l . c o m s u p p o r t . d e l l . c o m Card Removal Card Installation Adding Parts Rail tabs Power cable Adding Parts C T I O N W . d e l l . c o m s u p p o r t . d e l l . c o m DDR Sdram AGP At 35C 95F, the maximum operating altitude is 914 m 3000 ft Viewing Settings System Setup Program Screens Appendix Battery socket Battery Appendix Appendix Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsContact Numbers and Addresses AutoTech Automated technical support W . d e l l . c o m s u p p o r t . d e l l . c o m International Access Code Mail techsupportcentraleurope@dell.com International Access Code W . d e l l . c o m s u p p o r t . d e l l . c o m Country Code Customer Service Seoul, Korea Customer Service Austin, Texas, U.S.A Page 800 300 412 or International Access Code W . d e l l . c o m s u p p o r t . d e l l . c o m Mail delldirectsupport@dell.com Appendix 109 Have your account number handy or value-added resellers VARs Returning Items for Warranty Repair or Credit 112 Appendix DHM NOM Information Mexico OnlyOne-Year Limited Warranty U.S. Only Appendix 115 Two-Year Limited Warranty U.S. Only Limited Warranty Coverage During Year One Limited Warranty Coverage During Year Two General Provisions Three-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two and Three 122 Appendix Four-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two, Three, and Four Appendix 125 One-Year Limited Warranty Canada Only Appendix 127 Two-Year Limited Warranty Canada Only Appendix 129 130 Appendix Three-Year Limited Warranty Canada Only 132 Appendix Appendix 133 134 Appendix Total Satisfaction Return Policy U.S. Only Exclusions GuaranteeMaking a Claim Dell Computer de Colombia Corporation Limitation and Statutory RightsDell Computer de Mexico SA de CV Appendix Index 139 Index Index 141 Index 142

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