Dell 9N756, 4500 manual Program stops responding, Program crashes repeatedly

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A program stops responding

END THE PROGRAM

1 Press <Ctrl><Shift><Esc> simultaneously.

2 Click the Applications tab.

3 Click the program that is no longer responding.

4 Click End Task.

TURN THE COMPUTER OFF — If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on the computer. You might lose data if you are unable to perform an operating system shutdown.

A program crashes repeatedly

CHECK THE SOFTWARE DOCUMENTATION — Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Windows operating system

R UN THE PROGRAM COMPATIBILITY WIZARD

Windows XP provides a Program Compatibility Wizard that configures a program so it runs in an environment similar to non-Windows XP operating system environments.

1 Click the Start button, point to All Programs—> Accessories, and then click Program Compatibility Wizard.

2 In the welcome screen, click Next.

3 Follow the instructions on the screen.

HINT: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

Solving Problems

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Contents Dell Dimension April 9N756 Setting Up Problems writing to a CD-RW drive Advanced Troubleshooting Appendix Total Satisfaction Return Policy U.S. Only Contents When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal Re s o u r c e C D E r a t i n g S y s t e m C D A r t H e r e S e t u p D i a g r a m Safety Instr uctions C T I O N Parallel Printer USB Printer Installing the Printer DriverSetting Up Connecting to a Network Adapter Network Setup WizardClick checklist for creating a network Click Turn off C T I O N Solving Problems Solving Problems To Access Windows Help Floppy drive problems CD drive problems Problems writing to a CD-RW drive DVD drive problemsHard drive problems O r t . d e l l . c o m Filename Cannot Contain ANY of the Following Operating System not Found Contact Dell see Program stops responding Program crashes repeatedlyProgram is designed for an earlier Windows operating system Solid blue screen appears Other software problemsGeneral hardware problems Other technical problemsRestart the Computer Check the Mouse Cable Check the Mouse Settings Restart the Computer and TR Y to LOG on to the Network Again W . d e l l . c o m s u p p o r t . d e l l . c o m Verify the Printer Cable Connections Verify That the Scanner is Recognized by Microsoft Windows Ensure That the Subwoofer and the Speakers are Turned If the screen is blank If the screen is difficult to read W . d e l l . c o m s u p p o r t . d e l l . c o m C T I O N Memory Y G Using the System Restore Wizard Creating a Restore PointClick Help and Support Click System Restore Manually Creating Restore PointsRestoring the Computer to an Earlier Operating State Enabling System Restore Undoing the Last System RestoreClick Performance and Maintenance Click the System Restore tabUsing the Dell Dimension ResourceCD Using Windows XP Device Driver RollbackClick Properties Click Roll Back DriverAt the Welcome Dell System Owner screen, click Next Click Performance and Maintenance, and then click SystemClick Help and Support W . d e l l . c o m s u p p o r t . d e l l . c o m Advanced Troubleshooting Advanced Troubleshooting C T I O N Front View Windows Headphone License label Reattaching the Front Door Back ViewReattaching the Hinge Arms Front-panel insert Use fingers to pull here Adding Parts Adding Parts Arrow Release button Adding Parts Computer cover* page 66 System Board Main PowerInstalling a Card Card Edge connector Before you lower the retention arm, make sure that Adding Parts Removing a Card Adding Parts Removing a Memory Module Adding a Memory Module W . d e l l . c o m s u p p o r t . d e l l . c o m Card Removal Card Installation Adding Parts Rail tabs Power cable Adding Parts C T I O N W . d e l l . c o m s u p p o r t . d e l l . c o m DDR Sdram AGP At 35C 95F, the maximum operating altitude is 914 m 3000 ft Viewing Settings System Setup Program Screens Appendix Battery socket Battery Appendix Appendix Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsContact Numbers and Addresses AutoTech Automated technical support W . d e l l . c o m s u p p o r t . d e l l . c o m International Access Code Mail techsupportcentraleurope@dell.com International Access Code W . d e l l . c o m s u p p o r t . d e l l . c o m Country Code Customer Service Seoul, Korea Customer Service Austin, Texas, U.S.A Page 800 300 412 or International Access Code W . d e l l . c o m s u p p o r t . d e l l . c o m Mail delldirectsupport@dell.com Appendix 109 Have your account number handy or value-added resellers VARs Returning Items for Warranty Repair or Credit 112 Appendix DHM NOM Information Mexico OnlyOne-Year Limited Warranty U.S. Only Appendix 115 Two-Year Limited Warranty U.S. Only Limited Warranty Coverage During Year One Limited Warranty Coverage During Year Two General Provisions Three-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two and Three 122 Appendix Four-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two, Three, and Four Appendix 125 One-Year Limited Warranty Canada Only Appendix 127 Two-Year Limited Warranty Canada Only Appendix 129 130 Appendix Three-Year Limited Warranty Canada Only 132 Appendix Appendix 133 134 Appendix Total Satisfaction Return Policy U.S. Only Guarantee ExclusionsMaking a Claim Limitation and Statutory Rights Dell Computer de Colombia CorporationDell Computer de Mexico SA de CV Appendix Index 139 Index Index 141 Index 142

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