Dell 4500, 9N756 manual If the screen is blank

Page 44

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HINT: See the monitor documentation for troubleshooting procedures.

If the screen is blank

CHECK THE MONITOR POWER LIGHT — If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse.

PRESS THE MONITOR POWER BUTTON — Firmly press the button to ensure that the monitor is turned on.

CHECK THE MONITOR CABLE CONNECTION — Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.) Ensure that the video cable is connected as shown on the Start Here setup diagram for your computer.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

SWAP THE POWER CABLES — Swap the computer and monitor power cables to determine if the power cable is defective.

TEST THE VIDEO EXTENSION CABLE (IF USED) — If you are using a video extension cable and removing the cable solves the problem, the cable is defective.

TEST ANOTHER MONITOR — If another monitor is available, connect it to the computer.

CHECK THE DIAGNOSTIC LIGHTS — See page 48.

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Solving Problems

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Contents Dell Dimension April 9N756 Setting Up Problems writing to a CD-RW drive Advanced Troubleshooting Appendix Total Satisfaction Return Policy U.S. Only Contents When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal Re s o u r c e C D E r a t i n g S y s t e m C D A r t H e r e S e t u p D i a g r a m Safety Instr uctions C T I O N Parallel Printer Installing the Printer Driver USB PrinterSetting Up Click checklist for creating a network Connecting to a Network AdapterNetwork Setup Wizard Click Turn off C T I O N Solving Problems Solving Problems To Access Windows Help Floppy drive problems CD drive problems Hard drive problems Problems writing to a CD-RW driveDVD drive problems O r t . d e l l . c o m Filename Cannot Contain ANY of the Following Operating System not Found Contact Dell see Program is designed for an earlier Windows operating system Program stops respondingProgram crashes repeatedly Other software problems Solid blue screen appearsOther technical problems General hardware problemsRestart the Computer Check the Mouse Cable Check the Mouse Settings Restart the Computer and TR Y to LOG on to the Network Again W . d e l l . c o m s u p p o r t . d e l l . c o m Verify the Printer Cable Connections Verify That the Scanner is Recognized by Microsoft Windows Ensure That the Subwoofer and the Speakers are Turned If the screen is blank If the screen is difficult to read W . d e l l . c o m s u p p o r t . d e l l . c o m C T I O N Memory Y G Creating a Restore Point Using the System Restore WizardClick Help and Support Click System Restore Manually Creating Restore PointsRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Enabling System RestoreClick Performance and Maintenance Click the System Restore tabUsing Windows XP Device Driver Rollback Using the Dell Dimension ResourceCDClick Properties Click Roll Back DriverClick Performance and Maintenance, and then click System At the Welcome Dell System Owner screen, click NextClick Help and Support W . d e l l . c o m s u p p o r t . d e l l . c o m Advanced Troubleshooting Advanced Troubleshooting C T I O N Front View Windows Headphone License label Back View Reattaching the Front DoorReattaching the Hinge Arms Front-panel insert Use fingers to pull here Adding Parts Adding Parts Arrow Release button Adding Parts Computer cover* page 66 Main Power System BoardInstalling a Card Card Edge connector Before you lower the retention arm, make sure that Adding Parts Removing a Card Adding Parts Removing a Memory Module Adding a Memory Module W . d e l l . c o m s u p p o r t . d e l l . c o m Card Removal Card Installation Adding Parts Rail tabs Power cable Adding Parts C T I O N W . d e l l . c o m s u p p o r t . d e l l . c o m DDR Sdram AGP At 35C 95F, the maximum operating altitude is 914 m 3000 ft Viewing Settings System Setup Program Screens Appendix Battery socket Battery Appendix Appendix Definition of Dell-Installed Software and Peripherals Definition of Third-Party Software and PeripheralsContact Numbers and Addresses AutoTech Automated technical support W . d e l l . c o m s u p p o r t . d e l l . c o m International Access Code Mail techsupportcentraleurope@dell.com International Access Code W . d e l l . c o m s u p p o r t . d e l l . c o m Country Code Customer Service Seoul, Korea Customer Service Austin, Texas, U.S.A Page 800 300 412 or International Access Code W . d e l l . c o m s u p p o r t . d e l l . c o m Mail delldirectsupport@dell.com Appendix 109 Have your account number handy or value-added resellers VARs Returning Items for Warranty Repair or Credit 112 Appendix NOM Information Mexico Only DHMOne-Year Limited Warranty U.S. Only Appendix 115 Two-Year Limited Warranty U.S. Only Limited Warranty Coverage During Year One Limited Warranty Coverage During Year Two General Provisions Three-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two and Three 122 Appendix Four-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two, Three, and Four Appendix 125 One-Year Limited Warranty Canada Only Appendix 127 Two-Year Limited Warranty Canada Only Appendix 129 130 Appendix Three-Year Limited Warranty Canada Only 132 Appendix Appendix 133 134 Appendix Total Satisfaction Return Policy U.S. Only Making a Claim GuaranteeExclusions Dell Computer de Mexico SA de CV Limitation and Statutory RightsDell Computer de Colombia Corporation Appendix Index 139 Index Index 141 Index 142

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