Dell 4500, 9N756 manual Solving Problems

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Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions.

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Press a key or move the mouse. See the Tell Me How help file for information on standby mode.

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Dell. See page 95.

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Solving Problems

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Contents Dell Dimension April 9N756 Setting Up Problems writing to a CD-RW drive Advanced Troubleshooting Appendix Total Satisfaction Return Policy U.S. Only Contents When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal Re s o u r c e C D E r a t i n g S y s t e m C D A r t H e r e S e t u p D i a g r a m Safety Instr uctions C T I O N Parallel Printer Installing the Printer Driver USB PrinterSetting Up Connecting to a Network Adapter Network Setup Wizard Click checklist for creating a network Click Turn off C T I O N Solving Problems Solving Problems To Access Windows Help Floppy drive problems CD drive problems Problems writing to a CD-RW drive DVD drive problemsHard drive problems O r t . d e l l . c o m Filename Cannot Contain ANY of the Following Operating System not Found Contact Dell see Program stops responding Program crashes repeatedlyProgram is designed for an earlier Windows operating system Other software problems Solid blue screen appearsOther technical problems General hardware problemsRestart the Computer Check the Mouse Cable Check the Mouse Settings Restart the Computer and TR Y to LOG on to the Network Again W . d e l l . c o m s u p p o r t . d e l l . c o m Verify the Printer Cable Connections Verify That the Scanner is Recognized by Microsoft Windows Ensure That the Subwoofer and the Speakers are Turned If the screen is blank If the screen is difficult to read W . d e l l . c o m s u p p o r t . d e l l . c o m C T I O N Memory Y G Creating a Restore Point Using the System Restore WizardClick Help and Support Click System Restore Manually Creating Restore PointsRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Enabling System RestoreClick Performance and Maintenance Click the System Restore tabUsing Windows XP Device Driver Rollback Using the Dell Dimension ResourceCDClick Properties Click Roll Back DriverClick Performance and Maintenance, and then click System At the Welcome Dell System Owner screen, click NextClick Help and Support W . d e l l . c o m s u p p o r t . d e l l . c o m Advanced Troubleshooting Advanced Troubleshooting C T I O N Front View Windows Headphone License label Back View Reattaching the Front DoorReattaching the Hinge Arms Front-panel insert Use fingers to pull here Adding Parts Adding Parts Arrow Release button Adding Parts Computer cover* page 66 Main Power System BoardInstalling a Card Card Edge connector Before you lower the retention arm, make sure that Adding Parts Removing a Card Adding Parts Removing a Memory Module Adding a Memory Module W . d e l l . c o m s u p p o r t . d e l l . c o m Card Removal Card Installation Adding Parts Rail tabs Power cable Adding Parts C T I O N W . d e l l . c o m s u p p o r t . d e l l . c o m DDR Sdram AGP At 35C 95F, the maximum operating altitude is 914 m 3000 ft Viewing Settings System Setup Program Screens Appendix Battery socket Battery Appendix Appendix Definition of Dell-Installed Software and Peripherals Definition of Third-Party Software and PeripheralsContact Numbers and Addresses AutoTech Automated technical support W . d e l l . c o m s u p p o r t . d e l l . c o m International Access Code Mail techsupportcentraleurope@dell.com International Access Code W . d e l l . c o m s u p p o r t . d e l l . c o m Country Code Customer Service Seoul, Korea Customer Service Austin, Texas, U.S.A Page 800 300 412 or International Access Code W . d e l l . c o m s u p p o r t . d e l l . c o m Mail delldirectsupport@dell.com Appendix 109 Have your account number handy or value-added resellers VARs Returning Items for Warranty Repair or Credit 112 Appendix NOM Information Mexico Only DHMOne-Year Limited Warranty U.S. Only Appendix 115 Two-Year Limited Warranty U.S. Only Limited Warranty Coverage During Year One Limited Warranty Coverage During Year Two General Provisions Three-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two and Three 122 Appendix Four-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two, Three, and Four Appendix 125 One-Year Limited Warranty Canada Only Appendix 127 Two-Year Limited Warranty Canada Only Appendix 129 130 Appendix Three-Year Limited Warranty Canada Only 132 Appendix Appendix 133 134 Appendix Total Satisfaction Return Policy U.S. Only Guarantee ExclusionsMaking a Claim Limitation and Statutory Rights Dell Computer de Colombia CorporationDell Computer de Mexico SA de CV Appendix Index 139 Index Index 141 Index 142

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