Dell Area-51 ALX manual Keyboard, Memory

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Keyboard

The keyboard is not responding

Clean the keyboard by using an aerosol can of compressed air with a proper extension to remove dust and lint trapped under the keys.

A keyboard character is repeating

Ensure that there is nothing resting on any of the keys.

Check that no key on the keyboard is stuck. Press each key to loosen any keys that may be stuck and then restart your computer.

Spills on the keyboard

If liquid of any kind is spilled on the keyboard, turn off the computer. Clean the keyboard using the appropriate cleaning materials and turn it over to drain the keyboard. Once the keyboard has dried, turn on the computer. If the keyboard does not work, it needs to be replaced.

Keyboards damaged due to spills are not covered under limited warranty.

CHAPTER 6: TROUBLESHOOTING

Memory

Memory errors detected on start up

Check memory modules for correct seating and orientation. Reseat the memory modules if applicable. For more information, see “Removing and Replacing Memory” on page 40.

Computers using a dual-channel memory configuration require that memory modules be installed in pairs. If you require assistance, contact Alienware Technical Support (for more information, see “CONTACTING ALIENWARE“ on page 70).

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Contents Alienware Desktop Manual 02 /02 Contents Basic Specifications Introduction Setting UP Your Desktop Before Setting Up Your Desktop Product Documentation and MediaPlacing Your Desktop Connect the Display Connect the Network Cable Optional Connect the Power Cable Set Up Microsoft Windows Connect to the Internet OptionalSetting Up Your Internet Connection Getting to Know Your Desktop Front View Features AlienheadBack View Features Appropriate connectorsBack Panel Connectors Top View Features Accessing the Top Panel ConnectorsBack Light Button Top Panel Connectors Headphone connector Connects to headphonesConnecting Devices Connecting External Speakers Connecting Printers Connecting a Plug and Play PrinterConnecting USB Devices Connecting Ieee 1394 FireWire DevicesConnecting a Non Plug and Play Printer Using Your Desktop AlienFX Alienware Command CenterWorking With RAID AlienFusionRAID Level 026 /026 Optimizing Performance Entering System Setup Configuring the BiosSystem Setup System Setup ScreensSystem Setup Options Sata LAN1 BCM5784 Device Suspend Mode Adjust CPU BClk MHz CPU Temperature Sensor Installing Additional or Replacement Components Before You Begin Turning Off Your DesktopBefore Working Inside Your Desktop Opening and Closing the Side Panel Inside View of Your Computer Memory module connector Securing clips Tab Notch Removing and Replacing Memory Modules041 /041 Removing and Replacing Hard Drives Side panel Release panel043 /043 Removing and Replacing Expansion Cards 045/045 Troubleshooting Backup and General Maintenance Basic Hints and TipsSoftware Diagnostic Tools Pre-Boot System Assessment PSAAlienware Diagnostics Starting Alienware Diagnostics From the Support CD/DVDComputer does not recognize the disc or drive Answers to Common ProblemsCD-ROM, DVD-ROM, CD-R/W, DVD±R/W, or Blu-ray Disc Drive An audio CD does not produce soundComputer stops responding or a solid blue screen appears ComputerComputer fails the Post Program stops responding or crashes repeatedlyOther software problems Hard Drive Problems InternetInternet connection is slow Keyboard MemoryIf the display is blank DisplayMouse If the display is difficult to readPrinter does not turn on PowerPrinter Printer does not printComputer does not recognize the game controller Game ControllersSpeakers There is no sound from the speakersSystem Recovery Using AlienRespawn AlienRespawnAdvanced Recovery Recovery OptionsMicrosoft System Restore Factory System RecoveryPassword Protection To Enable or Change Password SettingsDell DataSafe Local Backup AlienRespawn v2.0 DiscTo Use the AlienRespawn v2.0 Disc 063/063 Basic Specifications USB PCI Non-Operating Grms Computer Setup Computer UseElectrostatic Discharge ESD Warning General Safety Precautions When Should You Contact Alienware?Replacement Components or Accessories Appendix B Contacting Alienware WebsitesAppendix C Important Information Nvidia GeForce GTX 295 Graphics Cards0K830RA00