Dell Area-51 ALX manual Power, Printer does not turn on, Printer does not print

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Power

When you press the power button, the computer does not turn on

If the computer is connected to a surge protector or UPS, make sure that the surge protector or UPS is securely connected to an electrical outlet, is switched on and is working correctly.

Ensure that the electrical outlet is working properly by testing another device such as a radio or lamp that you know works. If the electrical outlet is not working, contact an electrician or your power company for further assistance.

Ensure all devices on the computer are properly connected to your computer and that the computer is properly connected to the surge protector or UPS.

For further assistance, contact Alienware support (for more information, see “CONTACTING ALIENWARE“ on page 70).

CHAPTER 6: TROUBLESHOOTING

Printer

The printer does not turn on

Ensure that the power cable is properly connected to an electrical outlet.

Check if the electrical outlet is working properly by testing it with another device such as a radio or lamp that you know works. If the electrical outlet is not working, contact an electrician or your power company for further assistance.

The printer does not print

Check if the power cable is properly connected and the printer is properly connected to the computer. Make sure that the printer is turned on.

Check if the printer cable is damaged. If the printer cable is damaged, a replacement may be required.

Check if the printer is online. If the printer is offline, press the online or offline button to switch it to online.

If the printer is not the default printer, make sure that it is selected in the printer setup.

Reinstall the printer driver.

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Contents Alienware Desktop Manual 02 /02 Contents Basic Specifications Introduction Setting UP Your Desktop Placing Your Desktop Before Setting Up Your DesktopProduct Documentation and Media Connect the Display Connect the Network Cable Optional Connect the Power Cable Set Up Microsoft Windows Connect to the Internet OptionalSetting Up Your Internet Connection Getting to Know Your Desktop Front View Features AlienheadBack View Features Appropriate connectorsBack Panel Connectors Back Light Button Top View FeaturesAccessing the Top Panel Connectors Top Panel Connectors Headphone connector Connects to headphonesConnecting Devices Connecting External Speakers Connecting Printers Connecting a Plug and Play PrinterConnecting a Non Plug and Play Printer Connecting USB DevicesConnecting Ieee 1394 FireWire Devices Using Your Desktop Alienware Command Center Working With RAIDAlienFX AlienFusionRAID Level 026 /026 Optimizing Performance Configuring the Bios System SetupEntering System Setup System Setup ScreensSystem Setup Options Sata LAN1 BCM5784 Device Suspend Mode Adjust CPU BClk MHz CPU Temperature Sensor Installing Additional or Replacement Components Before You Begin Turning Off Your DesktopBefore Working Inside Your Desktop Opening and Closing the Side Panel Inside View of Your Computer Memory module connector Securing clips Tab Notch Removing and Replacing Memory Modules041 /041 Removing and Replacing Hard Drives Side panel Release panel043 /043 Removing and Replacing Expansion Cards 045/045 Troubleshooting Backup and General Maintenance Basic Hints and TipsSoftware Diagnostic Tools Pre-Boot System Assessment PSAAlienware Diagnostics Starting Alienware Diagnostics From the Support CD/DVDAnswers to Common Problems CD-ROM, DVD-ROM, CD-R/W, DVD±R/W, or Blu-ray Disc DriveComputer does not recognize the disc or drive An audio CD does not produce soundComputer Computer fails the PostComputer stops responding or a solid blue screen appears Program stops responding or crashes repeatedlyOther software problems Internet connection is slow Hard Drive ProblemsInternet Keyboard MemoryDisplay MouseIf the display is blank If the display is difficult to readPower PrinterPrinter does not turn on Printer does not printGame Controllers SpeakersComputer does not recognize the game controller There is no sound from the speakersSystem Recovery Using AlienRespawn AlienRespawnRecovery Options Microsoft System RestoreAdvanced Recovery Factory System RecoveryPassword Protection To Enable or Change Password SettingsTo Use the AlienRespawn v2.0 Disc Dell DataSafe Local BackupAlienRespawn v2.0 Disc 063/063 Basic Specifications USB PCI Non-Operating Grms Electrostatic Discharge ESD Warning Computer SetupComputer Use Replacement Components or Accessories General Safety PrecautionsWhen Should You Contact Alienware? Appendix B Contacting Alienware WebsitesAppendix C Important Information Nvidia GeForce GTX 295 Graphics Cards0K830RA00