| VoIP Router |
4. Configuring the VoIP Router through IVR
VoIP transmits voice data (packets) via the Internet, hence the condition and status of the network environment is relatively important to the telecommunications quality. If any one of the parties involved in VoIP communications has insufficient bandwidth or frequent packet loss, the telecommunication quality will be poor. Therefore, excellent telecommunication can only happen when the VoIP Routers are connected to the Internet and when the network environment is stable.
Preparation
1.Connect the power supply, telephone set, telephone cable, and network cable properly.
2.If a static IP is provided, confirm the correct IP settings of the WAN Port (IP address, Subnet Mask, and Default gateway). Please contact your local Internet Service Provider (ISP) if you have any question.
3.If you are using ADSL (PPPoE) for your network connection, confirm the account number and password.
4.If you intend to operate the VoIP Router under NAT, the IP range of VoIP Router WAN Port and LAN Port IP Address should not be the same in order to avoid phone failures.
Basic Setup
The VoIP Router provides two setup modes:
1.Telephone IVR Configuration Mode
2.Browser Configuration Mode
IVR configuration provides basic query and setup functions, while browser configuration provides full setup functions.
4-1 IVR (Interactive Voice Response)
The VoIP Router provides convenient IVR functions. Users are able to get query and setup the VoIP Router with a
Note: When finishing the setup, make sure the new settings are saved. This will enable the new settings to take effect after the system is restarted.
Instructions
FXS Port: Connect to telephones. To access IVR mode, passwords should be entered, “* * password #”. Alphabets to digits conversion information is provided in the PPPoE Character Conversion Table. (Refer to Page 71) When correct IVR passwords are entered and accepted, an indication tone can be heard indicates the system is in IVR setup mode. Enter function codes to check or configure the VoIP Router. (Please refer to page 68 for function codes).
Example: If your password is “1234”, enter * (star) * (star) 1 2 3 4 # (pound), and now you are entering IVR setup mode. Next, enter a function code to check or configure the VoIP Router. If your password is “admin”, enter * (star) * (star) * (star) 41 44 53 49 54 # (pound). Please refer to the IVR Functions Table (page 68) for available functions and codes.
Once the setting or query has been completed, you can hear a dial tone. Use the same procedure to make a second query or setting. To exit IVR mode, simply hang up the phone.
Example: enter “**#” (you are now in IVR mode)Æ enter 101 (to query the current IP address) Æ the
system responds with an IP address. You can continue with more settings or queries: enter 111 (to set
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