NETGEAR manual Cannot connect to the WG302 to configure it

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Reference Manual for the NETGEAR ProSafe Wireless Access Point 802.11g WG302

•The computer with the wireless adapter may not have the correct TCP/IP settings to communicate with the network. Restart the computer and check that TCP/IP is set up properly for that network. The usual setting for Windows the Network Properties is set to “Obtain an IP address automatically.”

•The access point’s default values may not work with your network. Check the access point default configuration against the configuration of other devices in your network.

I cannot connect to the WG302 to configure it.

Check these items:

•The WG302 is properly installed, LAN connections are OK, and it is powered on. Check that the LAN port LED is green to verify that the Ethernet connection is OK.

•The default configuration of the WG302 is for a static IP address of 192.168.0.228 and a Mask of 255.255.255.0 with DHCP disabled. Make sure your network configuration settings are correct.

•If you are using the NetBIOS name of the WG302 to connect, ensure that your computer and the WG302 are on the same network segment or that there is a WINS server on your network.

•If your computer is set to “Obtain an IP Address automatically” (DHCP client), restart it.

•If your computer uses a Fixed (Static) IP address, ensure that it is using an IP Address in the range of the WG302. The WG302 default IP Address is 192.168.0.228 and the default Subnet Mask is 255.255.255.0. If you are not sure about these settings, follow the instructions for “Use AutoCell Enhanced RF Security. In addition to standard encryption and security mechanisms such as WEP and WPA, the WG302 AutoCell feature provides self-organizing micro cells for an additional level of privacy for enterprises. In this mode, AutoCell shrinks the size of coverage to the minimum to reach clients but also shrinks the size of the beacons that access points use to announce their presence. This mode makes an enterprise wireless LAN nearly invisible to users outside an office building. AutoCell clients such as the NETGEAR WAG511 are highly-recommended for Enhanced RF Security.” on page 3-5.

When I enter a URL or IP address I get a timeout error.

A number of things could be causing this. Try the following troubleshooting steps.

Troubleshooting

6-3

September 2004

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Contents September Technical Support Placement and Range Guidelines Declaration of Conformity Industry Canada Compliance Statement September Contents Chapter Management Appendix a Specifications Contents Audience, Versions, Conventions Chapter About This ManualHtml version of this manual How to Use this ManualHow to Print this Manual About This Manual Chapter Introduction Supported Standards and Conventions Key FeaturesAutoCell-The Self-Organizing Wireless Network Autosensing Ethernet Connections with Auto Uplink 802.11g Standards-based Wireless NetworkingCompatible and Related Netgear Products What’s In the Box? System RequirementsHardware Description Following table explains the LED indicatorsLED Description WG302 provides two detachable antenna This socket connects to the WG302 12V 1.2A power adapterMale DB-9 serial port for serial DTE connections Introduction Observing Placement and Range Guidelines Chapter Basic Installation and ConfigurationCabling Requirements Feature Factory Default Settings Default Factory SettingsLUHOHVVDWD 6HFXULW\2SWLRQV Understanding WG302 Wireless Security OptionsSET UP the WG302 Access Point Installing the WG302 Access PointLogin window Login result WG302 home Web browser will then display the WG302 settingsBasic Settings menu Configure the settings appropriate for your networkDeploy the WG302 Access Point Verify Wireless Connectivity How to Log In to the WG302 Using Its Default IP Address Understanding Basic Wireless Settings Basic Installation and Configuration Understanding WEP/WPA Security Options Wireless Security Settings Field Description Security Encryption Field Description WPA-PSK Wi-Fi Key Before You Change the Ssid and WEP SettingsHow to Set Up and Test Basic Wireless Connectivity Select the Turn Access Control On check box How to Restrict Wireless Access by MAC AddressTo configure WEP data encryption, follow these steps How to Configure WEPClick Apply to save your settings How to Configure WPA-PSK How to Configure WPA10 Wireless Settings menu Using the Basic IP Settings OptionsAccess Point Name NetBIOS Time Zone Select the time zone location for your settingHow to Use the CLI via the Console Port Using the Secure Telnet InterfaceThese settings appear below the connector on the back panel Chapter ManagementPress the return key, and the screen below should appear CLI CommandsSyslog and Activity Log information Using Syslog and Activity Log InformationThis screen shows the following parameters Viewing General, Log, Station, and Statistical InformationField Description StatisticsWireless Access Point Status screen Statistics Fields Viewing a List of Attached Devices Upgrading the Wireless Access Point SoftwareConfiguration File Management Settings Backup menu Saving and Retrieving the ConfigurationUsing the Reset Button to Restore Factory Default Settings Restoring the WG302 to the Factory Default SettingsChanging the Administrator Password Set Password menu Management Understanding Advanced IP Settings for Wireless Clients Chapter Advanced ConfigurationAutoCell RF Management Understanding Advanced Wireless SettingsAutoCell RF management is enabled by default ConfigurationAdditional AutoCell View Management Options Table below describes the advanced wireless parameters Configuring Wireless LAN ParametersAdvanced Wireless Settings Access Point Mode settings Enabling Wireless Bridging and RepeatingPoint-to-Point Bridge How to Configure a WG302 as a Point-to-Point BridgeConfigure the Operating Mode WG302 AP1 on LAN How to Configure MultiHow to Configure Wireless Repeating Advanced Configuration No lights are lit on the access point Chapter TroubleshootingLAN light is not lit Wireless LAN activity light does not light upWhen I enter a URL or IP address I get a timeout error Cannot connect to the WG302 to configure itUsing the Reset Button to Restore Factory Default Settings Specifications for the WG302 Appendix a SpecificationsSpecifications Wireless Networking Overview Appendix B Wireless Networking BasicsInfrastructure Mode This chapter provides an overview of Wireless networkingAd Hoc Mode Peer-to-Peer Workgroup Authentication and WEP Data EncryptionNetwork Name Extended Service Set Identification Essid Open System Authentication Authentication$XWKHQWLFDWLRQ6WHSV Shared Key AuthenticationSends Iteback TOO!0 Overview of WEP ParametersKey Size WEP Configuration Options Wireless ChannelsWPA Wireless Security How Does WPA Compare to WEP? How Does WPA Compare to Ieee 802.11i? What are the Key Features of WPA Security?Wireless Networking Basics Figure B-3 WPA Overview Figure B-4 802.1x Authentication Sequence Access point replies with an EAP-request identity messageWPA Data Encryption Key Management Temporal Key Integrity Protocol Tkip Product Support for WPA Is WPA Perfect?Open system, then 802.1x supplicant EAP or preshared key Open system, then 802.1x EAP with Radius or preshared keyChanges to Wireless Client Programs Command Sets Appendix C Command Line ReferenceCommand Line Reference Command Line Reference Command Line Reference Glossary Dhcp DSL Internet service provider Radius TLS Wins Glossary Numerics IndexWEP B-3

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