Appendix A
Appendix A:
Troubleshooting
This appendix provides solutions to problems that may occur during the installation and operation of the Router. Read the descriptions below to help solve your problems. If you can’t find an answer here, check the Linksys website at www.linksys.com.
I need to set a static IP address on a PC.
The Router, by default, assigns an IP address range of 192.168.1.100 to 192.168.1.149 using the DHCP server on the Router. To set a static IP address, you can only use the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.150 to 192.168.1.254. Each PC or network device that uses TCP/IP must have a unique address to identify itself in a network. If the IP address is not unique to a network, Windows will generate an IP conflict error message. You can assign a static IP address to a PC by performing the following steps:
Windows 2000
1.Click Start, Settings, and Control Panel.
2.
3.In the Components checked are used by this connection box, select Internet Protocol (TCP/IP), and click Properties. Select Use the following IP address.
4.Enter a unique IP address that is not used by any other computer on the network connected to the Router. You can only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to 192.168.1.254.
5.Enter the Subnet Mask, 255.255.255.0.
6.Enter the Default Gateway, 192.168.1.1 (Router’s default IP address).
7.Select Use the following DNS server addresses, and enter the Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its website to find the information.
8.Click OK in the Internet Protocol (TCP/IP) Properties window, and click OK in the Local Area Connection Properties window.
9.Restart the computer if asked.
Troubleshooting
Windows XP
1.Click Start and Control Panel.
2.Click the Network and Internet Connections icon and then the Network Connections icon.
3.
4.In the This connection uses the following items box, select Internet Protocol (TCP/IP). Click Properties.
5.Select Use the following IP address, and enter a unique IP address that is not used by any other computer on the network connected to the Router. You can only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to 192.168.1.254.
6.Enter the Subnet Mask, 255.255.255.0.
7.Enter the Default Gateway, 192.168.1.1 (Router’s default IP address).
8.Select Use the following DNS server addresses, and enter the Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its website to find the information.
9.Click OK in the Internet Protocol (TCP/IP) Properties window. Click OK in the Local Area Connection Properties window.
I want to test my Internet connection.
1.Check your TCP/IP settings.
Windows 2000
a.Click Start, Settings, and Control Panel. Double- click Network and
b.
c.In the Components checked are used by this connection box, select Internet Protocol (TCP/IP), and click Properties. Make sure that Obtain an IP address automatically and Obtain DNS server address automatically are selected.
d.Click OK in the Internet Protocol (TCP/IP) Properties window, and click OK in the Local Area Connection Properties window.
e.Restart the computer if asked.
Windows XP
The following instructions are for the default interface of Windows XP. If you are using the Classic interface (the icons and menus look like previous Windows versions), please follow the instructions for Windows 2000.
a.Click Start and Control Panel.
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