Linksys RV0041 manual 10/100/1000 4-Port VPN Router

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10/100/1000 4-Port VPN Router

•For Windows 2000 and XP, click Start and Run. In the Open field, type cmd. Press the Enter key or click the OK button.

C.In the command prompt, type ping 192.168.1.1 and press the Enter key.

•If you get a reply, the computer is communicating with the Router.

•If you do NOT get a reply, check the cable, and make sure Obtain an IP address automatically is selected in the TCP/IP settings for your Ethernet adapter.

D.In the command prompt, type ping followed by your Internet IP address and press the Enter key. The Internet IP Address can be found in the web interface of the Router. For example, if your Internet IP address is 1.2.3.4, you would enter ping 1.2.3.4 and press the Enter key.

•If you get a reply, the computer is connected to the Router.

•If you do NOT get a reply, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

E.In the command prompt, type ping www.linksys.com and press the Enter key.

•If you get a reply, the computer is connected to the Internet. If you cannot open a webpage, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

•If you do NOT get a reply, there may be a problem with the connection. Try the ping command from a different computer to verify that your original computer is not the cause of the problem.

3.I am not getting an IP address on the Internet with my Internet connection.

A.Refer to “Problem #2, I want to test my Internet connection” to verify that you have connectivity.

B.If you need to register the MAC address of your Ethernet adapter with your ISP, please see “Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter.” If you need to clone the MAC address of your Ethernet adapter onto the Router, see the MAC Address Clone section of “Chapter 5: Setting Up and Configuring the Router” for details.

C.Make sure you are using the right Internet settings. Contact your ISP to see if your Internet connection type is DHCP, Static IP Address, or PPPoE (commonly used by DSL consumers). Please refer to the Basic Setup section of “Chapter 5: Setting Up and Configuring the Router” for details on Internet Connection Type settings.

D.Make sure you use the right cable. Check to see if the Internet LED is solidly lit.

E.Make sure the cable connecting from your cable or DSL modem is connected to the Router’s Internet port. Verify that the Status page of the Router’s Web-based Utility shows a valid IP address from your ISP.

F.Turn off the computer, Router, and cable/DSL modem. Wait 30 seconds, and then turn on the Router, cable/DSL modem, and computer. Check the Status tab of the Router’s Web-based Utility to see if you get an IP address.

Appendix A: Troubleshooting

64

Common Problems and Solutions

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Contents 10/100/1000 4-Port Copyright and Trademarks Word definitionTable of Contents Appendix a Troubleshooting Appendix C Physical Setup of the RouterAppendix D Battery Replacement Setting up the Router10/100/1000 4-Port VPN Router VPN Router-to-VPN Router VPN Computer-to-VPN Router VPN24 System Management Tab DNS Name Lookup 54 Basic Setup Wizard Host and Domain Name Introduction WelcomeIP a protocol used to send data over a network What’s in this Guide? Adapter a device that adds network functionality to your PCIntroduction What’s in this Guide? Networking Basics An Introduction to LANsUse of IP Addresses Why do I need a VPN? MAC Address SpoofingWhat is a VPN? There are two basic ways to create a VPN connectionVPN Router to VPN Router VPN Router-to-VPN Router VPNGetting to Know the Router SFPReset Button Reset button can be used in one of two ways Button on your PC to reboot itForwarding or a new password Proceed to Connecting the RouterConnecting the Router OverviewVPN Router Setting Up and Configuring the Router Connection InstructionsSetting Up and Configuring the Router Setup TabSystem Summary Tab Dhcp Tab System Management TabPort Management Tab Firewall Tab VPN TabLog Tab Wizard TabHow to Access the Web-based Utility ConfigurationSystem Summary Tab System InformationNetwork Setting Status Firewall Setting StatusPort Statistics VPN Setting Status Log Setting StatusLAN Setting WAN Interface SettingNetwork WAN Connection TypeStatic IP PPPoE Point-to-Point Protocol over Ethernet most DSL usersPptp Point-to-Point Tunneling Protocol Setup Tab Password Setup Tab TimeTime Setup Tab DMZ Host Setup Tab ForwardingSelect the Service from the pull-down menu, shown in Figure Port Range ForwardingPort Triggering Setup Tab UPnP Setup Tab One-to-One NATSetup Tab MAC Clone Setup Tab DdnsSetup Tab Advanced Routing Dynamic RoutingStatic Routing Enter the following data to create a static route entryDhcp Tab Setup SetupDynamic IP Static IPDhcp Tab Status System Management Tab SnmpSystem Management Tab Diagnostic DNS Name LookupPing Lookup tool may be used to find the IP addressSystem Management Tab Factory Default System Management Tab Firmware UpgradeFirmware Upgrade Firmware DownloadSystem Management Tab Setting Backup Import Configuration FileExport Configuration File System Management Tab RestartPort Management Tab Port Setup Basic Per Port ConfigPort Management Tab Port Status 32 Port Management Tab Port StatusFirewall Tab General 33 Firewall Tab GeneralFirewall Tab Access Rules 34 Firewall Tab Access RulesAdd a New Access Rule ServicesScheduling Firewall Tab Content Filter Editing an Access RuleForbidden Domains SchedulingVPN Tab Summary SummaryTunnel Status GroupVPN Status 37 VPN Tab Summary DetailLocal Group Setup VPN Tab Gateway to GatewayRemote Group Setup 40 VPN tab Gateway to Gateway Remote Group SetupIPSec Setup ManualIKE with Preshared Key automatic 10/100/1000 4-Port VPN Router Advanced 42 VPN tab Gateway to Gateway AdvancedWith Tunnel Enabled VPN Tab Client to Gateway45 VPN tab Client to Gateway Remote Group Setup With Group VPN enabled 46 VPN tab Client to Gateway IPSec Setup IKE with Preshared Key automatic Tunnel mode, it will also be limited as Aggressive Mode 47 VPN tab Client to Gateway AdvancedVPN Tab VPN Pass Through Compress Support IP Payload compression Protocol IP CompLog Setting Log Tab System LogSyslog MailLog Tab System Statistics 51 Log tab System StatisticsBasic Setup Wizard Tab55 Basic Setup Wizard Selecting WAN Connection Types Access Rule Setup 57 Access Rule Wizard What is Access Rules59 Access Rule Wizard Select the Service 61 Access Rule Wizard Select the Destination Support Tab Logout TabOn Line Manual Linksys Web SiteAppendix a Troubleshooting Common Problems and SolutionsFor Windows 98 and Millennium Need to set a static IP address on a PCFor Windows For Windows XPFor Windows 98 and Millennium 10/100/1000 4-Port VPN Router Am not able to access the Router’s Web-based Utility Setup Need to set up a server behind my RouterApplication Start and End Protocol IP Address Enable Web server 80 to Both 192.168.1.100 FTP server 21 toApplication Start and End Protocol IP Address Enabled 500 toCan’t get the Internet game, server, or application to work Click the DMZ Host tabTo start over, I need to set the Router to factory default Need to upgrade the firmwareFor Microsoft Internet Explorer 5.0 or higher For Netscape 4.7 or higherFirmware upgrade failed My DSL service’s PPPoE is always disconnectingNeed to use port triggering Frequently Asked Questions Where is the Router installed on the network?Router will support up to 253 IP addresses Is IPSec Passthrough supported by the Router?How can I block corrupted FTP downloads? What is DMZ Hosting? Router allows Pptp packets to pass throughIs the Router cross-platform compatible? How many ports can be simultaneously forwarded? Which modems are compatible with the Router?How can I check whether I have static or Dhcp IP addresses? Ask your ISP to find outWindows 98 or Me Instructions Windows 2000 or XP InstructionsFor the Router’s Web-based Utility Figure B-3 MAC Address/Physical AddressAppendix C Physical Setup of the Router Setting up the RouterPlacement of the Router Rack-Mounting the Router10/100/1000 4-Port VPN Router Wall-Mounting the Router Figure C-3 Wall-Mounting the RouterFigure C-4 Wall-Mounting Hardware Appendix D Battery Replacement Replacing a Lithium BatteryThis section instructs the user on battery replacement Figure E-1 Upgrade Firmware Appendix E Upgrading FirmwareAppendix F Windows Help Shared ResourcesNetwork Neighborhood/My Network Places Appendix G Glossary 10/100/1000 4-Port VPN Router 10/100/1000 4-Port VPN Router 10/100/1000 4-Port VPN Router Appendix H Specifications Standards Ieee 802.3, 802.3u PortsSFP Port 10/100/100 Gigabit Ports, 1 10/100 RJ-45 Internet PortAppendix I Warranty Information Limited WarrantyAppendix J Regulatory Information FCC StatementAppendix K Contact Information Need to contact Linksys?Information section in this Guide Linksys
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