Linksys RV0041 manual Firmware upgrade failed, My DSL service’s PPPoE is always disconnecting

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10/100/1000 4-Port VPN Router

A.Go to the Linksys website at http://www.linksys.com and download the latest firmware, or use the Web-based Utility to be automatically redirected to the download webpage. Go to System Management - Firmware Upgrade, and click the Firmware Download from Linksys Web Site button. Select the Router from the pull-down menu and choose the firmware from the options.

A.Extract the firmware file on your computer.

B.To upgrade the firmware, follow the steps in the Upgrade section found in “Chapter 5: Setting Up and

Configuring the Router” or “Appendix E: Upgrading Firmware.”

13.The firmware upgrade failed.

The upgrade could have failed for a number of reasons. Follow these steps to upgrade the firmware:

C.Set a static IP address on the PC; refer to “Problem #1, I need to set a static IP address.” Use the following IP address settings for the computer you are using:

IP Address: 192.168.1.50

Subnet Mask: 255.255.255.0

Gateway: 192.168.1.1

D.Perform the upgrade using the Router’s Web-based Utility through its System Management => Firmware Upgrade tab.

If the firmware upgrade failed, the Router will still work using its current firmware.

If you want to use a backup firmware version, go to System Management => Restart. Select Backup

Firmware Version. Click the Restart Router button to restart the Router.

14.My DSL service’s PPPoE is always disconnecting.

PPPoE is not actually a dedicated or always-on connection. The DSL ISP can disconnect the service after a period of inactivity, just like a normal phone dial-up connection to the Internet. There is a setup option to “keep alive” the connection. This may not always work, so you may need to re-establish connection periodically.

A.To connect to the Router, go to the web browser, and enter http://192.168.1.1 or the IP address of the Router.

B.Enter the password, if asked. (The default password is admin.)

C.On the Basic Setup tab, select the option Keep Alive, and set the Redial Period option at 20 (seconds).

D.Click the Save Settings button.

E.Click the Status tab, and click the Connect button.

Appendix A: Troubleshooting

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Common Problems and Solutions

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Contents 10/100/1000 4-Port Word definition Copyright and TrademarksTable of Contents Appendix C Physical Setup of the Router Appendix a TroubleshootingAppendix D Battery Replacement Setting up the Router10/100/1000 4-Port VPN Router Computer-to-VPN Router VPN VPN Router-to-VPN Router VPN24 System Management Tab DNS Name Lookup 54 Basic Setup Wizard Host and Domain Name IP a protocol used to send data over a network IntroductionWelcome Adapter a device that adds network functionality to your PC What’s in this Guide?Introduction What’s in this Guide? Use of IP Addresses Networking BasicsAn Introduction to LANs MAC Address Spoofing Why do I need a VPN?There are two basic ways to create a VPN connection What is a VPN?VPN Router-to-VPN Router VPN VPN Router to VPN RouterSFP Getting to Know the RouterButton on your PC to reboot it Reset Button Reset button can be used in one of two waysForwarding or a new password Proceed to Connecting the RouterVPN Router Connecting the RouterOverview Connection Instructions Setting Up and Configuring the RouterSystem Summary Tab Setting Up and Configuring the RouterSetup Tab Port Management Tab Dhcp TabSystem Management Tab VPN Tab Firewall TabLog Tab Wizard TabConfiguration How to Access the Web-based UtilitySystem Summary Tab System InformationPort Statistics Network Setting StatusFirewall Setting Status Log Setting Status VPN Setting StatusWAN Interface Setting LAN SettingNetwork WAN Connection TypePptp Point-to-Point Tunneling Protocol Static IPPPPoE Point-to-Point Protocol over Ethernet most DSL users Time Setup Tab PasswordSetup Tab Time Setup Tab Forwarding Setup Tab DMZ HostPort Triggering Select the Service from the pull-down menu, shown in FigurePort Range Forwarding Setup Tab One-to-One NAT Setup Tab UPnPSetup Tab Ddns Setup Tab MAC CloneDynamic Routing Setup Tab Advanced RoutingEnter the following data to create a static route entry Static RoutingSetup Dhcp Tab SetupDynamic IP Static IPSystem Management Tab Snmp Dhcp Tab StatusDNS Name Lookup System Management Tab DiagnosticPing Lookup tool may be used to find the IP addressSystem Management Tab Firmware Upgrade System Management Tab Factory DefaultFirmware Upgrade Firmware DownloadImport Configuration File System Management Tab Setting BackupExport Configuration File System Management Tab RestartBasic Per Port Config Port Management Tab Port Setup32 Port Management Tab Port Status Port Management Tab Port Status33 Firewall Tab General Firewall Tab General34 Firewall Tab Access Rules Firewall Tab Access RulesScheduling Add a New Access RuleServices Editing an Access Rule Firewall Tab Content FilterForbidden Domains SchedulingTunnel Status VPN Tab SummarySummary 37 VPN Tab Summary Detail GroupVPN StatusVPN Tab Gateway to Gateway Local Group Setup40 VPN tab Gateway to Gateway Remote Group Setup Remote Group SetupManual IPSec SetupIKE with Preshared Key automatic 10/100/1000 4-Port VPN Router 42 VPN tab Gateway to Gateway Advanced AdvancedVPN Tab Client to Gateway With Tunnel Enabled45 VPN tab Client to Gateway Remote Group Setup With Group VPN enabled 46 VPN tab Client to Gateway IPSec Setup IKE with Preshared Key automatic 47 VPN tab Client to Gateway Advanced Tunnel mode, it will also be limited as Aggressive ModeCompress Support IP Payload compression Protocol IP Comp VPN Tab VPN Pass ThroughLog Tab System Log Log SettingSyslog Mail51 Log tab System Statistics Log Tab System StatisticsWizard Tab Basic Setup55 Basic Setup Wizard Selecting WAN Connection Types 57 Access Rule Wizard What is Access Rules Access Rule Setup59 Access Rule Wizard Select the Service 61 Access Rule Wizard Select the Destination Logout Tab Support TabOn Line Manual Linksys Web SiteCommon Problems and Solutions Appendix a TroubleshootingFor Windows 98 and Millennium Need to set a static IP address on a PCFor Windows XP For WindowsFor Windows 98 and Millennium 10/100/1000 4-Port VPN Router Need to set up a server behind my Router Am not able to access the Router’s Web-based Utility SetupWeb server 80 to Both 192.168.1.100 FTP server 21 to Application Start and End Protocol IP Address Enable500 to Application Start and End Protocol IP Address EnabledCan’t get the Internet game, server, or application to work Click the DMZ Host tabNeed to upgrade the firmware To start over, I need to set the Router to factory defaultFor Microsoft Internet Explorer 5.0 or higher For Netscape 4.7 or higherMy DSL service’s PPPoE is always disconnecting Firmware upgrade failedNeed to use port triggering Where is the Router installed on the network? Frequently Asked QuestionsRouter will support up to 253 IP addresses Is IPSec Passthrough supported by the Router?How can I block corrupted FTP downloads? Is the Router cross-platform compatible? What is DMZ Hosting?Router allows Pptp packets to pass through Which modems are compatible with the Router? How many ports can be simultaneously forwarded?How can I check whether I have static or Dhcp IP addresses? Ask your ISP to find outWindows 2000 or XP Instructions Windows 98 or Me InstructionsFigure B-3 MAC Address/Physical Address For the Router’s Web-based UtilitySetting up the Router Appendix C Physical Setup of the RouterPlacement of the Router Rack-Mounting the Router10/100/1000 4-Port VPN Router Figure C-3 Wall-Mounting the Router Wall-Mounting the RouterFigure C-4 Wall-Mounting Hardware This section instructs the user on battery replacement Appendix D Battery ReplacementReplacing a Lithium Battery Appendix E Upgrading Firmware Figure E-1 Upgrade FirmwareNetwork Neighborhood/My Network Places Appendix F Windows HelpShared Resources Appendix G Glossary 10/100/1000 4-Port VPN Router 10/100/1000 4-Port VPN Router 10/100/1000 4-Port VPN Router Standards Ieee 802.3, 802.3u Ports Appendix H SpecificationsSFP Port 10/100/100 Gigabit Ports, 1 10/100 RJ-45 Internet PortLimited Warranty Appendix I Warranty InformationFCC Statement Appendix J Regulatory InformationNeed to contact Linksys? Appendix K Contact InformationInformation section in this Guide Linksys