Linksys WRTSL54GS manual Appendix a Troubleshooting, Common Problems and Solutions

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Wireless-G Media Storage Link Router with SpeedBooster

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” Provided are possible solutions to problems that may occur during the installation and operation of the Router. Read the descriptions below to help you solve your problems. If you can’t find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.I’m trying to access the Router’s Web-based Utility, but I do not see the login screen. Instead, I see a screen saying, “404 Forbidden.”

If you are using Windows Explorer, perform the following steps until you see the Web-based Utility’s login screen (Netscape Navigator will require similar steps):

1.Click File. Make sure Work Offline is NOT checked.

2.Press CTRL + F5. This is a hard refresh, which will force Windows Explorer to load new webpages, not cached ones.

3.Click Tools. Click Internet Options. Click the Security tab. Click the Default level button. Make sure the security level is Medium or lower. Then click the OK button.

2.I need to set a static IP address on a PC.

You can assign a static IP address to a PC by performing the following steps:

•For Windows 98SE and Me:

1.Click Start, Settings, and Control Panel. Double-click Network.

2.In The following network components are installed box, select the TCP/IP-> associated with your Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with no association to an Ethernet adapter. Highlight it and click the Properties button.

3.In the TCP/IP properties window, select the IP address tab, and select Specify an IP address. Enter a unique IP address that is not used by any other computer on the network connected to the Router. Make sure that each IP address is unique for each PC or network device.

4.Click the Gateway tab, and in the New Gateway prompt, enter 192.168.1.1, which is the default IP address of the Router. Click the Add button to accept the entry.

5.Click the DNS tab, and make sure the DNS Enabled option is selected. Enter the Host and Domain names (e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP has not provided the DNS IP address, contact your ISP to get that information or go to its website for the information.

6.Click the OK button in the TCP/IP properties window, and click Close or the OK button for the Network window.

7.Restart the computer when asked.

Appendix A: Troubleshooting

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Common Problems and Solutions

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Contents 802 GHz .11g Wireless- G Copyright and Trademarks How to Use This User GuideWord definition Table of Contents Common Problems and Solutions Frequently Asked Questions Appendix a TroubleshootingAppendix B Wireless Security Appendix C Upgrading Firmware Appendix D Windows HelpList of Figures Router’s Back Panel25 Wireless Tab Wireless Security Radius 58 The Traceroute Test Introduction WelcomeWhat’s in this User Guide? Wireless-G Media Storage Link Router with SpeedBooster Ssid service set identifier your wireless network’s name Planning Your Wireless NetworkAd-Hoc versus Infrastructure Mode Network TopologyPlanning Your Wireless Network Network Layout Getting to Know the Wireless-G Media Storage Link Router Back PanelFront Panel DMZConnecting the Wireless-G Media Storage Link Router Instructions for Connecting the RouterConnect Your Network Devices Stand Option Placement OptionsWall-Mount Option Wall-Mount Slots Configuring the Wireless-G Media Storage Link Router OverviewInternet Setup Setup Tab Basic SetupInternet Connection Type PPPoE Connection Type L2TP Connection Type Network Address Server Settings Dhcp Network SetupOptional Settings Router IPTime Setting 12 Time SettingDynDNS.org Setup Tab DdnsTZO.com Setup Tab MAC Address Clone MAC CloneAdvanced Routing Setup Tab Advanced RoutingOperating Mode Dynamic Routing18 Routing Table Entry List Wireless Tab Basic Wireless Settings Wireless Network20 SecureEasySetup Ready Screen Wireless Security Wireless Tab Wireless SecurityEncryption encoding data transmitted in a network 24 Wireless Tab Wireless Security WPA2 Enterprise 25 Wireless Tab Wireless Security Radius Wireless Tab Wireless MAC Filter Wireless MAC FilterWireless Tab Advanced Wireless Settings Advanced WirelessWireless-G Media Storage Link Router with SpeedBooster Firewall Security Tab FirewallBlock WAN Requests Security Tab VPN Passthrough VPN PassthroughDisk Detail Storage Tab DiskDisk Management Erase DiskShares Storage Tab ShareShare Management Create ShareUser Management Storage Tab AdministrationBasic Group Management40 Modify Group Properties UPnP Media Server SetupStorage Tab Media Server DatabaseInternet Access Access Restrictions Tab Internet AccessTo create a policy 46 List of PCs Port Range Forward Applications and Gaming Tab Port Range ForwardPort Range Triggered Range Applications & Gaming Tab Port TriggeringPort Triggering Forwarded RangeApplications and Gaming Tab DMZ DMZDevice Priority Wired QoSApplications and Gaming Tab QoS Ethernet Port PriorityWireless QoS Router Password Administration Tab ManagementUPnP Administration Tab Log LogTraceroute Test Administration Tab DiagnosticsPing Test Ping ParametersAdministration Tab Firmware Upgrade Administration Tab Factory DefaultsAdministration Tab Config Management Router Information Configuration TypeStatus Tab Router InternetStatus Tab Local Network Local NetworkStatus Tab Wireless WirelessCommon Problems and Solutions Appendix a TroubleshootingNeed to set a static IP address on a PC Wireless-G Media Storage Link Router with SpeedBooster Open a command prompt. For Windows 98SE and Me Application Start and End Protocol IP Address Enabled TCPCan’t get the Internet game, server, or application to work Wireless-G Media Storage Link Router with SpeedBooster Firmware upgrade failed, and/or the Power LED is flashing To start over, I need to set the Router to factory defaultNeed to upgrade the firmware My DSL service’s PPPoE is always disconnectingPower LED keeps flashing Cannot write to the USB disk attached to the Router Frequently Asked QuestionsHow do I set up additional devices using SecureEasySetup? Do not see the Router in my Network NeighborhoodIs IPSec Pass-Through supported by the Router? Where is my SecureEasySetup button?Where is the Router installed on the network? Does the Router support IPX or AppleTalk?Does the Router support ICQ send file? How can I block corrupted FTP downloads?What is DMZ Hosting? Router allows Pptp packets to pass throughWhat is the Ieee 802.11b standard? What are the advanced features of the Router?What is the Ieee 802.11g standard? What Ieee 802.11g features are supported?What is infrastructure mode? What Ieee 802.11b features are supported?What is ad-hoc mode? What is roaming?What is DSSS? What is FHSS? And what are their differences? What is ISM band?What is Spread Spectrum? What is WEP?How do I resolve issues with signal loss? Have excellent signal strength, but I cannot see my networkSecurity Precautions Appendix B Wireless SecuritySecurity Threats Facing Wireless Networks Appendix B Wireless Security Wireless-G Media Storage Link Router with SpeedBooster Appendix C Upgrading Firmware Shared Resources Appendix D Windows HelpNetwork Neighborhood/My Network Places Windows 98SE or Me Instructions Windows 2000 or XP InstructionsFor the Router’s Web-based Utility Figure E-4 MAC Address Filter ListAppendix F Glossary Wireless-G Media Storage Link Router with SpeedBooster Wireless-G Media Storage Link Router with SpeedBooster Wireless-G Media Storage Link Router with SpeedBooster Wireless-G Media Storage Link Router with SpeedBooster Appendix G Specifications Storage Humidity Appendix H Warranty Information Limited WarrantyAppendix I Regulatory Information FCC StatementWireless-G Media Storage Link Router with SpeedBooster Wireless-G Media Storage Link Router with SpeedBooster Wireless-G Media Storage Link Router with SpeedBooster Wireless-G Media Storage Link Router with SpeedBooster Dual-Band Wireless Access Point Need to contact Linksys? Appendix J Contact InformationInformation section in this Guide

WRTSL54GS specifications

The Linksys WRTSL54GS is a versatile wireless router that has earned a reputation for its robust performance and user-friendly features. A member of the renowned WRT family, it combines a powerful 802.11g wireless capability with a wired Ethernet connection, making it ideal for home and small office environments.

One of the primary features of the WRTSL54GS is its ability to serve as a wireless access point and a router simultaneously. It supports a maximum data transfer rate of up to 54 Mbps, allowing users to enjoy fast internet connectivity. The router operates on the 2.4GHz frequency band, which is suited for routine web browsing, streaming, and online gaming.

The WRTSL54GS supports advanced security features that help protect users' data and privacy. With WPA2 encryption, users can ensure that their wireless networks are secure from unauthorized access. The inclusion of a built-in firewall further enhances network security, making it harder for potential threats to infiltrate the system.

Another standout feature of the WRTSL54GS is its USB port, which allows for the connection of external storage devices. This capability enables file sharing among networked computers, making it convenient to access documents, photos, and multimedia content from multiple devices. Additionally, the USB support can facilitate print sharing, allowing users to connect a printer directly to the router.

Employing Quality of Service (QoS) technology, the WRTSL54GS can prioritize bandwidth for specific applications or devices. This ensures that high-demand activities, such as video streaming or online gaming, receive adequate bandwidth to function smoothly, enhancing the overall user experience.

Installation and configuration are straightforward thanks to the user-friendly web-based interface. Users can easily set up wireless security protocols, manage connected devices, and adjust settings to suit their preferences.

In summary, the Linksys WRTSL54GS combines reliable wireless capabilities, robust security features, and practical functionalities like USB support, making it a compelling choice for anyone looking to enhance their home or small office network. Its ease of use and scalability ensure that it remains a relevant solution even as network demands evolve. Overall, it provides a solid balance of performance and versatility.
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