NETGEAR DG834GUV5 user manual Restoring the Default Configuration and Password

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DG834GUv5 Wireless Router with Built-in DSL Modem User Manual

Testing the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your PC to a remote device.

1.From the Windows toolbar, click the Start button, and select Run.

2.In the Windows Run window, type:

PING -n 10 IP address

where IP address is the IP address of a remote device such as your ISP’s DNS server.

If the path is functioning correctly, replies as in the previous section are displayed. If you do not receive replies:

Check that your PC has the IP address of your router listed as the default modem router. If the IP configuration of your PC is assigned by DHCP, this information is not visible in your PC’s Network Control Panel. Verify that the IP address of the router is listed as the default modem router as described in the online document listed in “Preparing a Computer for Network Access” in Appendix B .

Make sure that the network address of your PC (the portion of the IP address specified by the netmask) is different from the network address of the remote device.

Check that your cable or DSL modem is connected and functioning.

If your ISP assigned a host name to your PC, enter that host name as the account name in the Basic Settings screen.

Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many broadband ISPs restrict access by allowing only traffic from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single PC connected to that modem. If this is the case, you must configure your router to clone or spoof the MAC address from the authorized PC. See the Wireless ADSL2+ Modem Router Setup Manual.

Restoring the Default Configuration and Password

This section explains how to restore the factory default configuration settings, changing the router’s administration password toadmin and the IP address to 10.0.0.2. You can erase the current configuration and restore factory defaults in two ways:

Use the Erase function (see “Backing Up, Restoring, or Erasing Your Settings” on page 4-1).

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Troubleshooting

v1.0, May 2009

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Contents NETGEAR, Inc Trademarks FCC StatementStatement of Conditions European Union Statement of Compliance Bestätigung des Herstellers/Importeurs 1999/5/EGVoluntary Control Council for Interference Vcci Statement Certificate of the Manufacturer/ImporterCustomer Support V1.0, May Contents Chapter Protecting Your Network Chapter Configuring Telkom VPN Lite V1.0, May About This Manual Conventions, Formats, and ScopeHow to Use This Manual How to Print this ManualPrinting a page in the Html view Printing a chapterPrinting the full manual Xiv Chapter Configuring Your Internet Connection What You Need Before You BeginUsing the Installation CD to Set Up Your Router Logging In to the Modem RouterViewing or Manually Configuring Your ISP Settings ISP does not require login Basic Settings Fields Description Settings DescriptionGet Automatically from ISP. Your ISP uses Dhcp to Changing Your Adsl Settings Want to useHow the Internet Connection Works Chapter Configuring Your Wireless Network Security Settings Planning Your Wireless NetworkWireless Placement and Range Guidelines See Manually Configuring Your Wireless Network onWireless Security Options Manually Configuring Your Wireless Network V1.0, May Wireless Settings SsidConfiguring Your Wireless Security Wireless SecurityConfiguring WEP Configuring WPA, WPA2, or WPA/WPA2 Using Push N Connect WPS to Configure Your Wireless Network Using a WPS Button to Add a WPS Client Using PIN Entry to Add a WPS Client V1.0, May V1.0, May Advanced Wireless Settings for WPS and WDS Turning off wireless connectivity completely Controlling Wireless Station AccessHiding your wireless network name Ssid Restricting Access by MAC Address V1.0, May Changing the Built-In Password Protecting Access to Your ADSL2+ Modem Wireless RouterChapter Protecting Your Network Configuring Basic Firewall Services Changing the Administrator Login Time-outBlocking Keywords, Sites, and Services Blocking Keywords and SitesKeyword Result Firewall Rules Inbound Rules Port Forwarding Inbound Rule Example a Local Public Web ServerInbound Rule Example Allowing Videoconferencing Considerations for Inbound Rules Outbound Rules Service BlockingOutbound Rule Example Blocking Instant Messenger V1.0, May Services Order of Precedence for RulesSetting Times and Scheduling Firewall Services V1.0, May Scheduling Firewall Services V1.0, May Backing Up the Configuration to a File Backing Up, Restoring, or Erasing Your SettingsChapter Managing Your Network Erasing the Configuration Restoring the Configuration from a FileUpgrading the Modem Router Firmware V1.0, May Viewing Modem Router Status and Usage Statistics Network Management InformationModem Router Status Fields DNS Viewing Statistics Viewing Connection Status Router Statistics FieldsViewing Attached Devices Connection Status Fields for PPPoAViewing, Selecting, and Saving Logged Information Security Log Entry DescriptionsSaving Log Files on a Server Selecting Which Information to LogLog Action Buttons Log Message Examples Activation and AdministrationDropped Packets Enabling Security Event E-mail Notification Send alerts and logs via emailRunning Diagnostic Utilities and Rebooting the Modem Router Configuring Remote Management Enabling Remote ManagementSelect the Turn Remote Management On check box Http//134.177.0.1238080 Chapter Advanced Configuration Modifying Your WAN SetupWAN Setup Settings Setting DescriptionSetting Up a Default DMZ Server Configuring Your LAN IP Settings LAN IP Setup LAN TCP/IPUsing the Modem Router as a Dhcp Server Use Router as Dhcp ServerDefining Reserved IP Addresses Click Edit or DeleteConfiguring Dynamic DNS Select the Use a Dynamic DNS Service check box Using Static RoutesStatic Route Example Configuring Static Routes Configuring Universal Plug and Play UPnP V1.0, May Configuring Wireless Bridging and Repeating WDS Point-to-Point Bridge Configuration Multi-Point Bridge Configuration V1.0, May Repeater with Wireless Client Association V1.0, May What is VPN Lite? Chapter Configuring Telkom VPN LiteConfiguring VPN Lite V1.0, May V1.0, May V1.0, May Chapter Troubleshooting Basic FunctioningTroubleshooting Access to the Modem Router Main Menu Power LED Is Not OnPower LED Is Red LAN or DSL or Internet Port LEDs Are Not OnTroubleshooting the ISP Connection Adsl LinkDSL LED Is Blinking DSL LED Is Solid GreenDSL LED Is Off Obtaining a WAN IP Address Troubleshooting Internet Browsing Troubleshooting PPPoE or PPPoAClick Connection Status Troubleshooting a TCP/IP Network Using the Ping Utility Testing the LAN Path to Your RouterRestoring the Default Configuration and Password Testing the Path from Your Computer to a Remote DeviceProblems with Date and Time V1.0, May Chapter Connecting a USB Drive to the Router File Sharing ScenariosSharing Photos with Friends and Family Sharing photos with friends and familyStoring Files in a Central Location for Playing or Printing Storing files in a central location for printingUnderstanding the USB Configuration Settings Sharing Large Files with ColleaguesNetwork Access FTP AccessConnecting a USB Drive to the DG834GUv5 Attached DeviceUSB Drive Requirements Select the folder to share Using the USB Drive Menu to Grant FTP Access Rights Granting Users Access to the USB DriveGranting an account access to the USB Device Unmounting a USB DriveUnderstanding the USB Drive Access Methods Connecting to the USB Drive from a Local Web Browser\\10.0.0.2 \\10.0.0.2\share\partition1Accessing the Router’s USB Drive Remotely Using FTP Connecting to the USB Drive from a Remote ComputerLocating the Internet Port IP Address Connecting to the USB Drive From Your Home/Office Network Configuring Windows 98SE and Windows MEConfiguring Windows 2000 and Windows XP Enabling File and Printer SharingAccessing the USB Drive from the Windows Start Menu Accessing the USB Drive from Windows ExplorerAccessing the USB Drive from My Network Places \\ipaddressAppendix a Technical Specifications Network Protocol and Standards CompatibilityV1.0, May AppendixB Related Documents Document LinkV1.0, May