NETGEAR DG834GUV5 user manual DSL LED Is Solid Green, DSL LED Is Blinking, DSL LED Is Off

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DG834GUv5 Wireless Router with Built-in DSL Modem User Manual

ADSL Link

If your router is unable to access the Internet, you should first determine whether you have an ADSL link with the service provider. The state of this connection is indicated with the DSL LED.

DSL LED Is Solid Green

If your DSL LED is solid green then you have a good ADSL connection. You can be confident that the service provider has connected your line correctly and that your wiring is correct.

DSL LED Is Blinking

If your DSL LED is blinking, then your modem router is attempting to make an ADSL connection with the service provider. The LED should turn solid green within a few minutes.

If the DSL LED does not turn solid green, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being careful to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your telephones.

If disconnecting telephones does not result in a solid green DSL LED, there may be a problem with your wiring. If the telephone company has tested the ADSL signal at your Network Interface Device (NID), then you may have poor quality wiring in your house.

DSL LED Is Off

If the DSL LED is off, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being careful to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your telephones.

If disconnecting telephones does not result in a solid green DSL LED the problem may be one of the following:

Check that the telephone company has made the connection to your line and tested it.

Verify that you are connected to the correct telephone line. If you have more than one phone line, be sure that you are connected to the line with the ADSL service. It may be necessary to use a swapper if you ADSL signal is on pins 1 and 4 or the RJ-11 jack. The modem router uses pins 2 and 3.

7-4

Troubleshooting

v1.0, May 2009

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Contents NETGEAR, Inc FCC Statement TrademarksStatement of Conditions European Union Statement of Compliance Bestätigung des Herstellers/Importeurs 1999/5/EGCertificate of the Manufacturer/Importer Voluntary Control Council for Interference Vcci StatementCustomer Support V1.0, May Contents Chapter Protecting Your Network Chapter Configuring Telkom VPN Lite V1.0, May About This Manual Conventions, Formats, and ScopeHow to Use This Manual How to Print this ManualPrinting a page in the Html view Printing a chapterPrinting the full manual Xiv Chapter Configuring Your Internet Connection What You Need Before You BeginUsing the Installation CD to Set Up Your Router Logging In to the Modem RouterViewing or Manually Configuring Your ISP Settings ISP does not require login Basic Settings Fields Description Settings DescriptionGet Automatically from ISP. Your ISP uses Dhcp to Changing Your Adsl Settings Want to useHow the Internet Connection Works Chapter Configuring Your Wireless Network Security Settings Planning Your Wireless NetworkWireless Placement and Range Guidelines See Manually Configuring Your Wireless Network onWireless Security Options Manually Configuring Your Wireless Network V1.0, May Wireless Settings SsidConfiguring Your Wireless Security Wireless SecurityConfiguring WEP Configuring WPA, WPA2, or WPA/WPA2 Using Push N Connect WPS to Configure Your Wireless Network Using a WPS Button to Add a WPS Client Using PIN Entry to Add a WPS Client V1.0, May V1.0, May Advanced Wireless Settings for WPS and WDS Controlling Wireless Station Access Turning off wireless connectivity completelyHiding your wireless network name Ssid Restricting Access by MAC Address V1.0, May Protecting Access to Your ADSL2+ Modem Wireless Router Changing the Built-In PasswordChapter Protecting Your Network Configuring Basic Firewall Services Changing the Administrator Login Time-outBlocking Keywords, Sites, and Services Blocking Keywords and SitesKeyword Result Firewall Rules Inbound Rules Port Forwarding Inbound Rule Example a Local Public Web ServerInbound Rule Example Allowing Videoconferencing Outbound Rules Service Blocking Considerations for Inbound RulesOutbound Rule Example Blocking Instant Messenger V1.0, May Services Order of Precedence for RulesSetting Times and Scheduling Firewall Services V1.0, May Scheduling Firewall Services V1.0, May Backing Up, Restoring, or Erasing Your Settings Backing Up the Configuration to a FileChapter Managing Your Network Restoring the Configuration from a File Erasing the ConfigurationUpgrading the Modem Router Firmware V1.0, May Network Management Information Viewing Modem Router Status and Usage StatisticsModem Router Status Fields DNS Viewing Statistics Viewing Connection Status Router Statistics FieldsViewing Attached Devices Connection Status Fields for PPPoAViewing, Selecting, and Saving Logged Information Security Log Entry DescriptionsSelecting Which Information to Log Saving Log Files on a ServerLog Action Buttons Activation and Administration Log Message ExamplesDropped Packets Enabling Security Event E-mail Notification Send alerts and logs via emailRunning Diagnostic Utilities and Rebooting the Modem Router Configuring Remote Management Enabling Remote ManagementSelect the Turn Remote Management On check box Http//134.177.0.1238080 Chapter Advanced Configuration Modifying Your WAN SetupWAN Setup Settings Setting DescriptionSetting Up a Default DMZ Server Configuring Your LAN IP Settings LAN IP Setup LAN TCP/IPUsing the Modem Router as a Dhcp Server Use Router as Dhcp ServerDefining Reserved IP Addresses Click Edit or DeleteConfiguring Dynamic DNS Using Static Routes Select the Use a Dynamic DNS Service check boxStatic Route Example Configuring Static Routes Configuring Universal Plug and Play UPnP V1.0, May Configuring Wireless Bridging and Repeating WDS Point-to-Point Bridge Configuration Multi-Point Bridge Configuration V1.0, May Repeater with Wireless Client Association V1.0, May Chapter Configuring Telkom VPN Lite What is VPN Lite?Configuring VPN Lite V1.0, May V1.0, May V1.0, May Chapter Troubleshooting Basic FunctioningTroubleshooting Access to the Modem Router Main Menu Power LED Is Not OnPower LED Is Red LAN or DSL or Internet Port LEDs Are Not OnTroubleshooting the ISP Connection Adsl LinkDSL LED Is Solid Green DSL LED Is BlinkingDSL LED Is Off Obtaining a WAN IP Address Troubleshooting PPPoE or PPPoA Troubleshooting Internet BrowsingClick Connection Status Troubleshooting a TCP/IP Network Using the Ping Utility Testing the LAN Path to Your RouterRestoring the Default Configuration and Password Testing the Path from Your Computer to a Remote DeviceProblems with Date and Time V1.0, May Chapter Connecting a USB Drive to the Router File Sharing ScenariosSharing Photos with Friends and Family Sharing photos with friends and familyStoring Files in a Central Location for Playing or Printing Storing files in a central location for printingUnderstanding the USB Configuration Settings Sharing Large Files with ColleaguesNetwork Access FTP AccessConnecting a USB Drive to the DG834GUv5 Attached DeviceUSB Drive Requirements Select the folder to share Using the USB Drive Menu to Grant FTP Access Rights Granting Users Access to the USB DriveGranting an account access to the USB Device Unmounting a USB DriveUnderstanding the USB Drive Access Methods Connecting to the USB Drive from a Local Web Browser\\10.0.0.2 \\10.0.0.2\share\partition1Connecting to the USB Drive from a Remote Computer Accessing the Router’s USB Drive Remotely Using FTPLocating the Internet Port IP Address Connecting to the USB Drive From Your Home/Office Network Configuring Windows 98SE and Windows MEConfiguring Windows 2000 and Windows XP Enabling File and Printer SharingAccessing the USB Drive from the Windows Start Menu Accessing the USB Drive from Windows ExplorerAccessing the USB Drive from My Network Places \\ipaddressAppendix a Technical Specifications Network Protocol and Standards CompatibilityV1.0, May AppendixB Related Documents Document LinkV1.0, May