Setup Manual for the DG834GV Integrated ADSL Modem and Wireless Router with Voice
ADSL Internet LED Off
If the ADSL Internet LED is off, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being careful to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your telephones.
If disconnecting telephones does not result in a green ADSL Internet LED the problem may be one of the following:
•Check that the telephone company has made the connection to your line and tested it.
•Verify that you are connected to the correct telephone line. If you have more than one phone line, be sure that you are connected to the line with the ADSL service. It may be necessary to use a swapper if you ADSL signal is on pins 1 and 4 of the
Obtaining an Internet IP Address
If your ADSL modem wireless router with voice is unable to access the internet, and your Internet LED is green or blinking green, you should determine whether the ADSL modem wireless router with voice is able to obtain a Internet IP address from the ISP. Unless you have been assigned a static IP address, your ADSL modem wireless router with voice must request an IP address from the ISP. You can determine whether the request was successful using the browser interface.
To check the Internet IP address from the browser interface:
1.Launch your browser and select an external site such as http://www.netgear.com.
2.Access the Main Menu of the ADSL modem wireless router with voice’s configuration at http://192.168.0.1.
3.Under the Maintenance heading check that an IP address is shown for the Internet Port. If 0.0.0.0 is shown, your ADSL modem wireless router with voice has not obtained an IP address from your ISP.
If your router is unable to obtain an IP address from the ISP, the problem may be one of the following:
•Your ISP may require a Multiplexing Method or Virtual Path Identifier/Virtual Channel Identifier parameter.
Verify with your ISP the Multiplexing Method and parameter value, and update the router’s ADSL Settings accordingly.
Troubleshooting |