Olympus V403121SU000 manual Technical assistance and support, Support

Page 62

Troubleshooting/Technical assistance and support

6

Technical assistance

Troubleshooting/

and support

 

EN

Symptom

Probable cause

Action

 

 

 

 

The maximum number of index marks (32) has

Erase unnecessary index marks (P.38).

 

been reached.

 

 

Unable to set index

The file is locked.

Unlock the file from the file menu (P.42).

marks

 

 

 

The SD card is locked.

Unlock the SD card lock.

 

 

 

 

 

When using the supplied rechargeable bat-

 

[Battery] is set to [Alkaline].

teries, set the battery setting to [Ni-MH]. Also,

 

please avoid using the batteries outside the

 

 

 

 

recommended temperature range (P.13, P.16).

 

 

 

Cannot recharge

 

When using the USB connection, follow the

You have not pressed the PLAY/OK button.

confirmation display and press the PLAY/OK

 

 

button.

 

 

Stop the operation on the recorder. Charge will

 

[USB Class] is set to [Composite].

start 1 minute after the end of the operation.

 

Please close the applications in use.

 

 

 

 

 

Cannot find the

Wrong folder.

Switch to the right folder (P.36).

recorded file

 

 

Cannot connect to

Sometimes a connection cannot be made with

You need to change the PC’s USB settings. See

a PC

some PCs running Windows XP or Vista.

DSS Player Online help for details (P.55).

 

 

 

Technical assistance and support

The following are contact information for technical support for Olympus recorders and software only.

sTechnical Hotline Number in the U.S. and Canada

1-888-553-4448

sUser Support E-mail address in the U.S. and Canada distec@olympus.com

sTechnical Hotline Number in Europe

Toll free number: 00800 67 10 83 00

available for Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxemburg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom

Charged numbers for the Rest of Europe

+49 180 567 1083

+49 40 23773 4899

sUser Support E-mail address in Europe

62 Audio.Support@olympus-europa.com

Image 62
Contents Thank you for purchasing an Olympus Digital Voice Recorder Keep the instructions handy for future referenceIntroduction TrademarksIndex Table of contents Safe and proper usage Convention used in this manualFCaution Battery handling precautionsHandling the recorder FWarningDo not subject batteries to strong shocks Keep batteries out of the reach of childrenKeep batteries away from fire Recorder to your computer Main featuresMain features Check card information Card Info Memory cardCompatible cards MIC Microphone jack @ Record indicator light Identification of partsParts Display status indicators LCD panelIdentification of parts Inserting batteries Power supplyPower supply Unusable batteriesPress the PLAY/OK button to complete the setting Power supplyBattery settings Battery indicatorPower supply Charging by connecting to a computer via Press the PLAY/OK button to start chargingPlug the recorder’s USB cable into the AC adapter Connecting the USB-type AC adapter optional to chargeCharging is completed when Battery Full is displayed Plug the AC adapter into AC outletDischarging Operating temperatureRecommended temperature range ChargingTurning on the power Turning on/off the powerPower Save Mode Power Save Turning off the powerExit Hold mode Set the recorder to Hold modeSlide the POWER/HOLD switch to the Hold position Slide the POWER/HOLD switch to the a positionInserting a SD card Inserting and ejecting a SD cardInserting and ejecting a SD card Ejecting a SD cardDate Setting time and date Time & DatePress the 9or 0button to select the item to set Press the + or − button to setChanging the time and date Setting time and date Time & Date10M 14D 2012Y Initial setting 14D 10M 2012Y 2012Y 10M 14D Press the PLAY/OK or 9buttonRecording Recording related settingsRecording Record functionFile RecordingNew recording Press the Stop button to stop recordingPress the Stop button to stop overwriting Overwrite recordingSelect and play the file you want to overwrite Insert recording 00M 11sPress the + or button to select QP or SP Recording modes Rec ModeRecording modes Press the F3 Exit or 0button to close the menu screenMicrophone sensitivity Mic Sense Press the + or button to select Conference or DictationPress the REC button to start recording Adjust the start/stop actuation levelUsing the Variable Control Voice Actuator Set the Vcva in the menu to OnRecording monitor +, − Volume buttonRecording monitor Playback PlaybackPlayback Erasing ErasingErasing a file Select the file you want to erase Press the Erase buttonErasing Erasing all files in a folderPartially erasing a file Press the Erase button at the point to end erasingPress the Erase button to confirm erase Changing folders Selecting folders and filesChanging file While the file is being displayed, press the 9or 0buttonPress the F2 Info button Displaying file information InformationSelect the file containing the information to display File informationLocating an index mark Setting an index markIndex marks Clearing an index markMenu list Menu listMenu list Press the + or button to move to Main Menu item to be set Learning to use the menuPress the F3 Menu button Press the + or button to move to the menu item to be setPress the + or button to select On or Off Locking files LockSelect the file you want to lock Locking filesBacklight Backlight Press the + or button to set the contrast level LCD contrast adjustment ContrastLCD contrast adjustment LED LED Press the + or button to set the language Language LanguageLanguage Press the F3 Exit or 0 button to close the menu screenSystem sounds Beep Changing the USB class Changing the USB class USB SettingsWhen USB Connect is selected Press the PLAY/OK buttonChanging the USB class USB Settings When USB Class is selectedFormatting the card Formatting the card FormatPress the + or button to select Start option Press the PLAY/OK button to confirm Start selectionFormatting the card Initializing the recorder’s menu settings Reset SettingsFormatting the card Format F1, F3 button PLAY/OK button Check system information System infoModel Name Version Serial will appear DSS Player Software DSS Player SoftwareMinimum requirement WindowsInsert Olympus DSS Player CD into the CD-ROM drive Installing softwareBe sure to confirm the following before installation Launcher will startupClick the start button, then select Uninstalling software Using online helpUninstalling software / Using online help While DSS Player is running, press F1 on the keyboardConnecting recorder to PC Connecting recorder to PCConnecting to your PC using the USB cable Connecting recorder to PC Disconnecting from your PCClick DSS Player Standard Running DSS Player SoftwareRunning DSS Player Software Click the start button, then select All Programs Using as external memory of the computer Message Explanation Action Alarm message listAlarm message list Symptom Probable cause Action TroubleshootingTroubleshooting Support Troubleshooting/Technical assistance and supportTechnical assistance and support User Support E-mail address in EuropeAccessories optional Specifications Olympus Imaging Corp