Olympus DS-4000 manual Technical Assistance and Support

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Technical Assistance and Support

DS-4000 is part of the Olympus Professional Dictation System. Your dealer is trained to troubleshoot and fix many common problems that you may be having with this system. If you encounter problems using your DS-4000, we recommend that you contact your Olympus Professional Dealer that sold you the system. If your dealer cannot fix your problem, please call our technical hotline number or send an E-mail.

◆For customers in the U.S. and Canada Phone: 1-888-553-4448

E-mail: distec@olympus.com

◆For customers in Europe

E-mail : dss.support@olympus-europa.com

Technical Assistance and Support

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Contents DS-4000 Table of Contents Using the Recorder as a Reader / Writer Symbols prohibiting a specific action Symbols requiring a specific actionSafe and Proper Usage Batteries/Rechargeable Battery Pack BR402 General PrecautionsBattery Charger Cradle Case AC AdapterVery hot places, such as Consult your nearest serviceIf something appears to be Shock or injuryMain Features Main FeaturesXD-Picture Card Compatible CardsMemory Sizes of Cards and Approximate Recording Times*1 Identification Parts Identification of PartsButton Programmable Point PC USB terminal/Cradle attachmentDisplay LCD Panel Installing Batteries Battery indicator on the display changes as the batteries Installing BatteriesConnect the AC adapter or USB cable to the cradle Charging BatteryRecommended temperature range for use Charging BatteryDischarging Battery lifeOperating temperature Information Regarding Rechargeable BatteriesPower Save Mode Turning on Recorder/ Power Save ModeTurning on the Recorder Buttons Dealer Option ItemsProgrammable Buttons Dealer Option Items/ a ProgrammableSet the year Setting Time/Date TIME&DATESet the hour Set the minutePress the FF or REW button until Changing the Time/DateSet the day Press the Menu buttonInserting a Card Inserting and Ejecting a CardCard cover is unlocked and the message Card Ejecting a CardPush the card inward to unlock it, and let it Eject partiallyNew Recording RecordingRecording Review RecordingPosition to start overwriting Overwrite RecordingSelect and play the file you want to OverwriteInsert Recording Voice Actuator Vcva Using the Variable Control Voice Actuator VcvaAdjust the Start/Stop Actuation Level Using the Variable ControlDefault settings of the foot switch functions are as follow Hands-free RecordingRecording Monitor Press the Volume + or Volume Button to adjust the volume PlayingPlaying Review How to CancelPlayback Operation Functions CueErasing ErasingErasing a File Select the file you want to erase Press the Erase buttonErasing All Files in a Folder Press the Erase button once moreWhile ALL Erase ? is flashing Press the Erase button at the point to end erasing Partially Erasing a FilePartial erase is complete Press the Erase button to confirmErase Erasing will startMenu List Menu ListLearning to Use the Menu Press the FF or REW button to Choose between on and OFF. a File locking setup process beginsLocking Files Lock Select the file you want to Lock Press the Menu buttonClearing an Index Mark Setting an Index MarkIndex Marks Locating an Index MarkWhile in Stop or Playback Mode LCD Display InformationPress the Display a or B button Remaining memory bars While in Record ModeWhile Recording in Vcva Mode Recording level meterWhile in Insert Record Mode While in Overwrite Record ModePress the Priority button to choose between High and Normal Setting Priority LevelsSetting Priority Levels Press the NEW buttonTurn on the recorder Setting Job DataSetting an Author ID Setting Job DataData Setting a Work TypePress the NEW button while in Stop mode Type ListSetting Option Item Setting OptionEntering method Formatting the Card Format On the display Formatting begins and FORMAT! flashesMinimum Requirement DSS Player SoftwareHard drive space 50 MB or more Register user information Installing DSS Player SoftwareInstallation Language Selection dialog box appears Insert Olympus DSS Player CD into the CD-ROM driveDelete the Driver file Uninstalling DSS Player SoftwareExit DSS Player Delete the Preferences file Delete the Executable fileUsing Online Help Using Online HelpTo start online Help USB cable to the terminal port of the recorder Connecting Recorder to PCConnecting to Your PC Using the USB Cable ConnectingPlace the recorder in the cradle Connecting to Your PC Using the CradleDisconnecting Recorder from PC Connecting Recorder to PCRunning DSS Player Running DSS PlayerSelect Olympus DSS Player Pro, then click Dictation Module Manual startStart your Macintosh Double-click the DSS Player for Mac folderDouble-click DSS Player Window Names Window NamesPlayback Control Bar Device Tree View Dictation Tree View Dictation List ViewSelect the dictation file Downloading from Recorder to PCDownload Selected Files Select the folderDownload complete Download the dictation fileExtension Play the dictation fileFile Name Format Playing a Dictation FileUploading from PC to Recorder Uploading from PC to RecorderSelect the destination upload folder on the recorder Upload completeEditing existing files Direct Recording/Editing on PCFile, or click the icon Recording a new fileChanging User ID Author ID Click the Transfer buttonChanging User ID Author Changing a folder name in the recorder Changing a Folder NameEditing File Comments Changing a folder name in the softwareAudio set up Using Voice Recognition Software OptionalClick the Next button Select a sound card Using Voice Recognition Software OptionalNoise Canceling Function Executing Voice RecognitionStart of voice recognition Using Voice Recognition Software Optional USB Microphone/USB Speaker USB From the Tools menu, select Change to audio deviceSelect the sending method Setting the E-mail/FTP ServiceSetting the Auto-Sending Function Sending Dictation Files/Receiving Document FilesSelect a profile from the list Setting the FTP destinationClick the FTP button Click the To buttonRegister the format of a document file to receive Setting the Document File Retrieve FunctionSending Dictation Files Manually Sending Dictation FilesRight-click the dictation file, and select Send File Toolbar, click the Send/Receive Files iconPlaying Received DSS Files Sending/receiving AutomaticallyInternet E-mail Setting E-mail/FTP ServiceSetting E Mail/FTP Service Select a profileInstalling Mapi Subsystem Setting Connection for Mapi Compliant ServiceInstalling Microsoft Outlook After installing Outlook 2000, start the programSelect Add a new e-mail account and click the Next button Installing Microsoft Outlook XP/2003Select your e-mail server type Type the profile name and click the OK buttonIf you select POP3, you will see the following dialog box Select the Mapi profile name youHave created Activating Send Mail Function Create a Profile Setting E Mail/FTP Service Open Windows Explorer or Finder window Using the Recorder as a Reader/WriterStart Windows Connecting the recorder to your PC Using the Recorder as Reader/W riterAction Alarm Message ListAlarm Message List Message Meaning ExplanationTroubleshooting Symptom Probable cause ActionCannot connect to PC Cannot connect to a PC using a cradle Accessories Optional Specifications Technical Assistance and Support Technical Assistance and SupportOlympus America INC Canadian RFI

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DS-4000 specifications

The Olympus DS-4000 is a professional digital voice recorder that represents the pinnacle of Olympus's commitment to producing high-quality recording devices. This versatile tool is designed primarily for professionals, including journalists, medical practitioners, and business executives. Its robust features and advanced technologies make it a reliable and indispensable device for anyone needing to capture audio easily and efficiently.

One of the standout characteristics of the Olympus DS-4000 is its exceptional audio quality. The recorder employs advanced DSS (Digital Speech Standard) compression technology, which allows it to produce clear and crisp recordings. With a sampling rate of 44.1 kHz, users can expect high-fidelity sound that accurately captures tones and nuances, making it ideal for dictation and interviews.

The user-friendly interface of the DS-4000 includes a large, backlit LCD display that ensures visibility in various lighting conditions. The intuitive layout and menu system allow users to navigate through features seamlessly. The built-in microphone has been engineered for optimal sound pick-up, while the device also supports external microphones, providing flexibility for different recording environments.

One of the key features of the DS-4000 is its extensive storage capacity. With an internal memory of up to 128 MB, users can store numerous recordings without the need for constant data transfer. Furthermore, the option to utilize microSD cards expands this capability significantly, accommodating long sessions or multiple recordings.

The device includes voice activation technology, which can automatically start and stop recordings based on sound detection, conserving battery life and ensuring that important audio is never missed. Users can also benefit from its easy-to-use dictation features, allowing them to edit and organize recordings efficiently.

In terms of connectivity, the DS-4000 offers USB 2.0 support for easy data transfer to computers. The included software provides additional tools for transcription and file management, enhancing the overall user experience.

Durably designed with a rugged exterior, the Olympus DS-4000 can withstand the rigors of daily use, making it a reliable companion for those who rely on accurate and clear voice recording. Whether used in a busy newsroom, a doctor's office, or in corporate meetings, the DS-4000 is built to cater to the demands of professionals who need the best in audio recording technology.