Canon DR-5060F manual When the Scanner is Not Recognized

Page 62

When the Scanner is Not Recognized

The following describes possible causes of your computer not recognizing the scanner. Remedy the problem by following the remedy for the respective cause.

Cause	The SCSI cable is not correctly connected to the computer.
Remedy	Correctly connect the SCSI cable.

Cause	The SCSI card is not correctly recognized.
Remedy	Correctly connect the SCSI card referring to the SCSI card Manual.
	Also, check that the SCSI card you have mounted is correctly
	recognized by the OS.
	How identification of the SCSI card is displayed and how to check
	the SCSI card differ according to the OS you are using.
	For details, refer to the manuals for the SCSI card and OS you are
	using.

Cause	The same SCSI ID (DIP switch) is used for other SCSI devices.
Remedy	Set the SCSI ID for each SCSI device to a unique number. (See
	“Setting the SCSI ID and Terminator” P. 22)

Cause	The terminator is not correctly connected.
Remedy	Connect the terminator to the last SCSI device on the end of the
	daisy chain. Enable the terminator function if the SCSI device has a
	built-in terminator function. (See “Setting the SCSI ID and
	Terminator” P. 22)

Cause	The scanner was turned ON after the computer was turned ON.
Remedy	Turn both the computer and scanner OFF. Next, turn the scanner
	ON and then turn the computer ON.

Cause	The scanner is OFF.
Remedy	Turn the computer OFF, turn the scanner ON and then turn the
	computer ON again.

Cause	The scanner’s power cord is disconnected from the scanner or
	the AC power outlet.
Remedy	Turn the computer OFF, and correctly connect the scanner’s power
	cord. Then, turn the scanner ON and then turn the computer ON
	again.

Cause	The scanner does not support this SCSI card.
Remedy	Replace with a SCSI card compatible with the driver application.

60When the Scanner is Not Recognized

Image 62

Contents

Instructions FCC Regulations For 120V models Introduction Filmer This UnitScanner Contents Specifications Options Consumables Index Chapter TroubleshootingChapter Daily Cleaning Safety Precautions Daily maintenanceSafety Precautions About the Installation Location About the Power Supply CarryingChapter Features of DR-5060F Packaging What’s in the Box? About DR -5060FNames and Functions of Parts Front viewInside with upper unit open Rear viewFunction keys Remaining film indicatorOperation panel Count Only key Backup keySpace/Trailer key Clear/Stop keyFeeding Option key Indicator lampsStart key Brightness keyFunction key labels Removable trayDocument eject support plate About the Camera Unit Preparation Before Use System Requirements Preparation Bef ore Use Connecting to a ComputerConnecting the Scsi Cable Setting the Scsi ID and Terminator Setting the Scsi IDSetting the terminator Connecting the Power Cord and Ground Cable Connecting the power cordPress the release notch to open the camera unit’s cover Handling the Camera UnitLoading Film Take the microfilm out of its caseClose the left cover taking care not to nip the film Preparation Bef ore Use Affixing the Index Label Loading the Camera Unit in the DR-5060F Push the camera unit down onto the main unitRemoving the Camera Unit Removing Film Press the release notch to open the cover on the rightRemove the film Store the film in its case Document tray extension Preparing for Paper Feeding and EjectionAffixing the Document Guide Labels Open the extension wire Document eject tray extensionDocument eject support plate Paper Feed Adjustment To turn this unit ON, press the power switch Turning the Power ON/OFFTurning the Power on Turn the computer onTurning the Power OFF Turn the computer OFF before you turn the scanner OFFPreparing Documents Backup key out Scanner Only mode Checking the Operation ModeBackup key lit Backup mode Backup key blinking Filmer Only modeCount Only mode Count Only key lit Count Only modeWhen counting ends, press the Count Only key to cancel Preparing DocumentsAbout Documents Types of DocumentsDocument Loading Precautions Setting Scan Conditions Selecting the Feeding Option Remote Semi-Auto Is lowered when scanning of all pages in the document endsSemi-Auto Inserted first into the scannerAuto Sensor Manual Insert the document one page at a time To end scanning, press the Stop keyFunction Key Settings Press the blinking function key again Manual Thickness AdjustmentPress the or key to adjust the paper thickness Fixed Thickness Mode Double Feed DetectionFilm Density Restore Memorized SettingImprinter Odometer Indication Setting in the User Mode User Mode Setup ItemsLeader feed setting Endorser stamp mode settingSpace feed setting Trailer settingWhen the final letter of the user mode setting is a number How to Set the User modeSelect the user mode address using the or key When the final letter of the user mode setting isTroubleshooting When the Scanner is Not Recognized Paper Jam in the Paper Eject Section TroubleshootingRemoving Paper Jams Eject tray extension if it is openPage Paper Jam in the Feed Section Check the intermediate unit for jammed paperPress the open/close button, and lift up the feed unit Remove the jammed paper from the feed sectionGently close the upper unit Removing the Intermediate Unit Attaching the Intermediate Unit Push the intermediate unit downCondition Double feed cannot be detected Paper Feed TroubleCondition Paper jam has occurred Troubleshooting Cause Scan conditions are inappropriate When the Scanned Image is Not NormalCause Scanning glasses and rollers on the scanner are dirty Cause Driver or application does not run correctlyWhen an Error Code is Displayed Cause Document was skewed Cause Endorser option connection errorCause Lamp has reached the end of its service life Cause Scanner paper jamAbout the Remaining Film Warning Page Daily Cleaning Daily Cleaning Cleaning the Main UnitCleaning the Scanning Glasses and Rollers Daily CleaningOpen the feed unit Use a clean, dry cloth to wipe the scanning glasses Lower the lever Press this part Fit into Deeper Two grooves Memo Cleaning the Camera Unit Power CordImprinter Guide Plate Specifications SCSI-IIImprinter Camera unitEndorser ED600 Barcode DecoderAuto Backup key IndexSCSI-ID User mode setting Page PUB.CE-IE-986

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