Canon DR-5060F manual Paper Feed Trouble, Condition Paper jam has occurred

Page 70

Paper Feed Trouble

If the document is not fed properly or the detection functions do not work smoothly, remedy the problem by following the remedies described below.

Condition

Paper jam has occurred.

Cause and remedy

● Check the document to see if the size and thickness of

 

the document are within the ranges supported by the

 

scanner, and to see if the quality of the document paper

 

is appropriate.

 

Refer to cautions on handling documents. (See “About

 

Documents” P. 42)

 

● Document slipping may be causing a paper feed error

 

(See “Paper Feed Adjustment” P. 36).

 

● The intermediate unit is not attached properly. Properly

 

attach the intermediate unit. (See “Attaching the

 

Intermediate Unit” P. 67)

 

● Dirty or worn rollers inside the scanner may cause paper

 

jams.

 

Clean rollers if dirty (See “Cleaning the Scanning Glasses

 

and Rollers” P. 77).

 

Worn rollers must be replaced. Contact a Canon service

 

department.

Condition

The document tray does not rise and you hear a

 

clicking sound.

Cause and remedy

The weight of the loaded paper sometimes increases due to

 

the environment in which the document is stored. If this

 

happens, the weight of the paper will exceed the maximum

 

allowed stacked weight even if the number of stacked

 

sheets is below the maximum, and sometimes prevent the

 

document tray from rising. Reduce the number of document

 

sheets loaded on the document tray and scan the document

 

again. (See “Document Loading Precautions” P. 43)

Condition

Double feed cannot be detected.

Cause and remedy

Double feed detection is not possible on documents 130

 

mm (5.1 in.) wide or less even if double feed detection is set

 

to ON.

 

 

68Paper Feed Trouble

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Contents Instructions FCC Regulations For 120V models Introduction Scanner This UnitFilmer Contents Chapter Daily Cleaning Chapter TroubleshootingSpecifications Options Consumables Index Safety Precautions Daily maintenanceSafety Precautions About the Installation Location About the Power Supply CarryingChapter Features of DR-5060F Packaging What’s in the Box? About DR -5060FNames and Functions of Parts Front viewInside with upper unit open Rear viewOperation panel Remaining film indicatorFunction keys Count Only key Backup keySpace/Trailer key Clear/Stop keyFeeding Option key Indicator lampsStart key Brightness keyDocument eject support plate Removable trayFunction key labels About the Camera Unit Preparation Before Use System Requirements Connecting the Scsi Cable Connecting to a ComputerPreparation Bef ore Use Setting the Scsi ID and Terminator Setting the Scsi IDSetting the terminator Connecting the Power Cord and Ground Cable Connecting the power cordPress the release notch to open the camera unit’s cover Handling the Camera UnitLoading Film Take the microfilm out of its caseClose the left cover taking care not to nip the film Preparation Bef ore Use Affixing the Index Label Loading the Camera Unit in the DR-5060F Push the camera unit down onto the main unitRemoving the Camera Unit Removing Film Press the release notch to open the cover on the rightRemove the film Store the film in its case Affixing the Document Guide Labels Preparing for Paper Feeding and EjectionDocument tray extension Open the extension wire Document eject tray extensionDocument eject support plate Paper Feed Adjustment To turn this unit ON, press the power switch Turning the Power ON/OFFTurning the Power on Turn the computer onTurning the Power OFF Turn the computer OFF before you turn the scanner OFFPreparing Documents Backup key out Scanner Only mode Checking the Operation ModeBackup key lit Backup mode Backup key blinking Filmer Only modeCount Only mode Count Only key lit Count Only modeWhen counting ends, press the Count Only key to cancel Preparing DocumentsAbout Documents Types of DocumentsDocument Loading Precautions Setting Scan Conditions Selecting the Feeding Option Remote Semi-Auto Is lowered when scanning of all pages in the document endsSemi-Auto Inserted first into the scannerAuto Sensor Manual Insert the document one page at a time To end scanning, press the Stop keyFunction Key Settings Press the or key to adjust the paper thickness Manual Thickness AdjustmentPress the blinking function key again Fixed Thickness Mode Double Feed DetectionFilm Density Restore Memorized SettingImprinter Odometer IndicationSetting in the User Mode User Mode Setup ItemsLeader feed setting Endorser stamp mode settingSpace feed setting Trailer settingWhen the final letter of the user mode setting is a number How to Set the User modeSelect the user mode address using the or key When the final letter of the user mode setting isTroubleshooting When the Scanner is Not Recognized Paper Jam in the Paper Eject Section TroubleshootingRemoving Paper Jams Eject tray extension if it is openPage Paper Jam in the Feed Section Check the intermediate unit for jammed paperPress the open/close button, and lift up the feed unit Remove the jammed paper from the feed sectionGently close the upper unit Removing the Intermediate Unit Attaching the Intermediate Unit Push the intermediate unit downCondition Paper jam has occurred Paper Feed TroubleCondition Double feed cannot be detected Troubleshooting Cause Scan conditions are inappropriate When the Scanned Image is Not NormalCause Scanning glasses and rollers on the scanner are dirty Cause Driver or application does not run correctlyWhen an Error Code is Displayed Cause Document was skewed Cause Endorser option connection errorCause Lamp has reached the end of its service life Cause Scanner paper jamAbout the Remaining Film Warning Page Daily Cleaning Daily Cleaning Cleaning the Main UnitCleaning the Scanning Glasses and Rollers Daily CleaningOpen the feed unit Use a clean, dry cloth to wipe the scanning glasses Lower the lever Press this part Fit into Deeper Two grooves Memo Cleaning the Camera Unit Power CordImprinter Guide Plate Specifications SCSI-IIImprinter Camera unitEndorser ED600 Barcode DecoderAuto Backup key IndexSCSI-ID User mode setting Page PUB.CE-IE-986
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DR-5060F specifications

The Canon DR-5060F is a high-performance document scanner designed primarily for professional environments that require fast, efficient, and reliable document management. This unit stands out due to its blend of advanced technology, usability, and robust features, making it an ideal choice for businesses that process large volumes of documents.

One of the main features of the DR-5060F is its impressive scanning speed. It can scan up to 60 pages per minute in monochrome and 30 pages per minute in color, allowing users to digitize documents quickly and keep operations moving smoothly. This speed does not compromise quality; the scanner produces high-resolution images at up to 600 dpi, ensuring crisp text and detailed graphics that are essential for professional documentation.

The DR-5060F leverages Canon's patented image processing technology, including OCR (Optical Character Recognition). This feature transforms scanned text into editable and searchable formats, greatly enhancing productivity and ease of access. Additionally, the scanner is equipped with Automatic Document Feeder (ADF) that can handle up to 50 sheets at a time. This allows for continuous scanning, providing significant time savings for users.

One of the key characteristics of the DR-5060F is its versatility in handling various document types. The unit easily processes everything from thin or fragile documents to thicker presentations, making it suitable for various applications, including legal, healthcare, and financial services. Furthermore, it supports duplex scanning, enabling double-sided documents to be captured in a single pass.

Another notable technology is the "Active Image Context" feature, which optimizes image quality by automatically adjusting brightness and contrast for each page. This ensures that every scanned document appears clear and professional while minimizing the need for manual adjustments.

In terms of connectivity, the Canon DR-5060F seamlessly integrates with different document management systems. It is compatible with TWAIN drivers, ensuring broad compatibility with many business applications. Moreover, it supports USB connections for easy setup and operation.

In summary, the Canon DR-5060F is a powerful document scanner that merges cutting-edge technology with user-friendly features. Its high-speed capabilities, enhanced image processing, and versatility make it an invaluable asset for businesses looking to improve their document management workflows. Whether for archives, record-keeping, or digitalization projects, the DR-5060F is poised to deliver exceptional performance and efficiency.
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