Compaq PKX301T manual Reinstalling and Updating Software

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Troubleshooting and Maintenance

Reinstalling and Updating Software

Reinstalling and Updating Software

You can use the QuickRestore System Recovery CD to recover the original software build for your computer.

The QuickRestore System Recovery CD also provides Windows drivers specific to your computer to configure a custom system. You can find drivers in these locations:

•On your computer’s hard drive under C:\hp\Drivers.

•On the QuickRestore System Recovery CD under \hp\Drivers.

•On the Compaq Consumer Support Web site (www.compaq.com/consumersupport). This Web site contains the latest updates of software drivers for different operating systems.

	To recover the factory installation of your hard disk
	You can use the QuickRestore System Recovery CD to reinstall the original factory
	software on your computer’s hard disk. You can also use the same process to create a
	Utility partition on a new hard disk. The hidden Utility partition contains the e-Diagtools
	diagnostic tests.

CAUTION	This procedure formats the computer’s hard disk drive and erases all data on the
	disk. After the hard disk is formatted, you’ll need to reinstall your applications.

Do not interrupt the following process or unplug the AC adapter until the process is complete.

1.Important. Back up all data from your hard disk. The following steps delete all data from the disk.

2.Plug in the AC adapter.

3.Insert the QuickRestore System Recovery CD in the CD-ROM or DVD drive. To open the drive when the computer is turned off, insert a straightened paper clip into the hole on the front of the drive.

4.Turn on or restart the computer. If the computer is running, click Start, Turn Off Computer, Restart.

Startup Guide

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Contents Compaq Notebook Series Startup Guide Page Software Product License Agreement Important Safety InformationStartup Guide Page Page Contents Startup Guide Getting Started with Your Notebook What’s in the box? Taking InventoryProducts To find more informationFront View Identifying Parts of the ComputerBack View Bottom View Status Lights Page Install the battery Setting Up Your ComputerPage Connect AC power Connect a phone line Turn on the computer Set up WindowsWhat to do next To connect to the InternetBasic Operation To turn the computer on and off Operating Your ComputerTo reset the computer To use the touch pad To change the boot devicePage Appropriate second key, and then release both keys To use the Fn hot keysYou can also use Windows Media Player to play DVD movies To play DVD moviesPage Batteries and Power Management To check battery status Using Battery PowerTo recharge the battery To respond to a low-battery warningPage Add-On Devices To install a RAM expansion module Installing Additional RAMTo replace the hard disk drive Replacing the Hard Disk DrivePage Troubleshooting and Maintenance Display Problems Troubleshooting Your ComputerKeyboard and Pointing Device Problems Hard Disk Drive ProblemsPower and Battery Problems Performance ProblemsStartup Problems To run the e-Diagtools diagnostic test Testing the HardwarePage To run the Bios Setup utility Configuring the ComputerTo recover the factory installation of your hard disk Reinstalling and Updating SoftwarePage Support and Service To get help from the Web To get support or serviceGetting Assistance for Your Computer Page To receive repair service To prepare your computer for shipment Limited Warranty Statement Support and Service Limited Warranty Statement Page Reference Information RAM Hardware SpecificationsLAN Reference Information Hardware Specifications Power Cords Safety InformationErgonomics Battery Safety LED Safety Laser SafetyExposure to Radio Frequency Radiation Mercury SafetyRegulatory Information Startup Guide Canada European Union Japan Conexant AMC20493-KT5 Data Fax Modem PTC 211/02/071 New ZealandRussia International Specifications listed on the followingEMC Index Opening USB