Troubleshooting
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The MOTION EYE camera does not show any images
❑Check to see if you are using any other applications which use the MOTION EYE camera. If any of these applications are running, close them.
❑Check the screen resolution and the color palette settings. These settings use video memory. Selecting lower settings releases video memory.
❑Open the Camera Control utility by selecting Start, Control Panel, and then clicking MOTION EYE camera. In the window that displays, select the Default button.
❑If the MOTION EYE camera still does not show any images, restart your computer.
The message “Failed to record to DV deck” appears
If this message appears while you are recording images to a digital video device using DVgate Motion, close all open applications and restart your computer. Frequent recordings of images to a digital video device while using DVgate Motion sometimes causes this to occur.
Power Management
The operating system may become unstable if a lower power state such as system hibernation is initiated and then changed before the operating system completely enters the lower power state. To restore the computer to its normal operating stability, close all open applications, and restart the computer. If the computer does not restart, press the power button and hold it there for four seconds or more to completely shut down the computer.