Acer 5910 manual Undetermined Problems

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Undetermined Problems

Undetermined problems are those for which diagnostic tests cannot identify the cause. This may be a failure to detemine which adapter or device failed, which installed device is malfunctioning, a short circuit is suspected, or when the system is inoperative.

IMPORTANT: Verify that all attached devices are supported by the computer, and that power supply to the computer is good.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

1.Shut down the computer.

2.Visually check the failing FRU for damage. If any problems are found, replace the FRU.

3.Remove or disconnect all the following devices:

tNon-Acer devices

tPrinter, mouse, and other external devices

tBattery pack

tHard disk drive

tDIMM

tOptical drive/diskette drive

tCards in the ExpressCard/54 and card reader slots

4.Power on the computer.

5.Determine if the problem has changed.

6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

tSystem board

tLCD module assembly

Chapter 1

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Contents Acer Aspire 5910 Notebook Computer Service Guide Revision History III CopyrightConventions Service Guide Coverage Page Table of Contents Viii System TroubleshootingChapter FeaturesInterface AudioConnectivity Keyboard and special keysStatus indicators Power subsystemPhysical Accessories SoftwareEnvironment Open Front View Aspire TourClose Front View Left View Right ViewODD Base View Rear ViewStatus Indicators Easy-launch Keys System Utilities Phoenix TrustedCore Setup UtilityAccessing the Setup Utility Navigating Through the Setup Utility Setup Utility Menus InformationUuid 128 MB EnabledDisabled MainSecurity To set a system password Setting a system passwordTo change a system password To remove a system passwordTo clear a lost password To set the boot drive sequence BootExit Bios Flash Utility Bios Flash PrecautionsBios Recovery Select Start All Programs Launch Manager Launch ManagerTorque Disassembly ToolsStages of the Disassembly Process Equivalent Torque ValuesSystem Screw List Pre-disassembly ProcedureExternal Modules Disassembly Flowchart External Modules DisassemblyRemoving the ExpressCard/54 Dummy Card Removing the SD Dummy CardRemoving the Battery Pack Removing the Lower Case Cover Removing the Wlan Board Removing the Memory ModulesStep Type Quantity Color Torque Removing and Dismantling the HDD Assembly Removing and Dismantling the ODD Assembly Removing the Cooling Fan Removing the Heat Sink Removing the Processor Removing the VGA Board Main Unit Disassembly Flowchart Main Unit DisassemblyRemoving the Keyboard Removing the LCD Module Removing the Middle CoverM2.5 x L12 BZN+NYLOK Silver Kgf-cm +/-15% Removing the Power Board Removing the Upper Case Chapter Step Type Quantity Color Torque Removing the Speaker Removing the Power FPC CableRemoving the E-key Board Removing the Touchpad Board Removing the Launch BoardChapter Removing the Modem Board Removing the Bluetooth Board Removing the USB Board Removing the SubwooferStep Type Quantity Color Torque Removing the System Board Removing the DC-in Jack Removing the Card Reader BoardLCD Module Disassembly Flowchart LCD Module DisassemblyRemoving the LCD Bezel Removing the LCD Panel Removing the LCD-CCD Cable Removing the Inverter BoardRemoving the LCD Module Hinges Removing the LCD Panel BracketsRemoving the Microphones Removing the CCD BoardRemoving the Wlan Antennas Chapter Hardware Diagnostic Procedure System TroubleshootingKeyboard or Auxiliary Input Device Check System Check ProceduresExternal Diskette Drive Check External CD-ROM Drive CheckPower System Check Memory CheckCheck the AC Adapter Touchpad Check Check the Battery PackPost Error Message Post Error IndicatorsCPU ID Bios ROMDimm CmosSystem Error No Beep Post Post Beep CodesSetup Code Beeps Post Routine Description Code Beeps Post Routine Description Code Beeps Post Routine Description LCD-related Symptoms Index of Symptom-to-FRU Error MessageMemory-related Symptom Related Symptoms Intermittent Problems Undetermined Problems Online Support Information System Block Diagram System Block Diagram and Board LayoutTop View System Board LayoutBottom View System Switch Model a Appendix aModel B AUOHlds YEC Model CCord EUR 220V 3P BK Model DHardware Compatibility Tests Appendix BBluetooth Access Point Test Hardware Compatibility Tests Games and Software Compatibility Tests Appendix C ProcessorSystem Controllers HYMP564S64C HYMP512S64C MemoryUSB Interface Video InterfaceAudio Interface PdifLAN Controller Wlan ControllerCKIP, Tkip SADP-65KB DBE ADP-90SB Bbea LF Battery PackUSB AC AdapterMK1237GSX Hard Disk Drive5V DC GSA-T20NDVR-K17RS DVD-RWLCD Inverter System BiosPower Management 102 Chapter Index Index Post 106 Index 107