Acer 5910 System Check Procedures, External Diskette Drive Check, External CD-ROM Drive Check

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System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

IMPORTANT: Make sure that the diskette does not have more than one label attached to it. Multiple labels can damage to the drive.

1.Boot from the diagnostics diskette and start the diagnostics program.

2.Check if the FDD Test is successful (pass).

3.Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains:

1.Reconnect the external diskette drive.

2.Replace the external diskette drive.

3.Replace the system board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM.

IMPORTANT: Make sure that the CD-ROM does not have any label attached to it. The label can damage the drive.

1.Boot from the diagnostics diskette and start the diagnostics program.

2.Check if the CD-ROM Test is successful (pass).

3.Follow the instructions in the message window.

If an error occurs, reconnect the CD-ROM drive connector on the system board.

If the error still remains:

1.Reconnect the CD-ROM module.

2.Replace the CD-ROM module.

3.Replace the system board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is properly connected to its system board connector (KB1).

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem.

1.Reconnect the keyboard cable.

2.Replace the keyboard.

3.Replace the system board.

The following auxiliary input devices are supported by this computer: Numeric keypad

External keyboard

If any of these devices do not work, reconnect the device cable and check if that corrects the device failure.

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Chapter 1

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Contents Acer Aspire 5910 Notebook Computer Service Guide Revision History Copyright IIIConventions Service Guide Coverage Page Table of Contents System Troubleshooting ViiiFeatures ChapterAudio ConnectivityKeyboard and special keys InterfaceStatus indicators Power subsystemPhysical Accessories SoftwareEnvironment Aspire Tour Open Front ViewClose Front View Left View Right ViewODD Rear View Base ViewStatus Indicators Easy-launch Keys Phoenix TrustedCore Setup Utility System UtilitiesAccessing the Setup Utility Navigating Through the Setup Utility Setup Utility Menus InformationUuid Enabled DisabledMain 128 MBSecurity Setting a system password To set a system passwordTo change a system password To remove a system passwordTo clear a lost password Boot To set the boot drive sequenceExit Bios Flash Utility Bios Flash PrecautionsBios Recovery Launch Manager Select Start All Programs Launch ManagerDisassembly Tools Stages of the Disassembly ProcessEquivalent Torque Values TorquePre-disassembly Procedure System Screw ListExternal Modules Disassembly External Modules Disassembly FlowchartRemoving the SD Dummy Card Removing the ExpressCard/54 Dummy CardRemoving the Battery Pack Removing the Lower Case Cover Removing the Memory Modules Removing the Wlan BoardStep Type Quantity Color Torque Removing and Dismantling the HDD Assembly Removing and Dismantling the ODD Assembly Removing the Cooling Fan Removing the Heat Sink Removing the Processor Removing the VGA Board Main Unit Disassembly Main Unit Disassembly FlowchartRemoving the Keyboard Removing the Middle Cover Removing the LCD ModuleM2.5 x L12 BZN+NYLOK Silver Kgf-cm +/-15% Removing the Power Board Removing the Upper Case Chapter Step Type Quantity Color Torque Removing the Power FPC Cable Removing the SpeakerRemoving the E-key Board Removing the Launch Board Removing the Touchpad BoardChapter Removing the Modem Board Removing the Bluetooth Board Removing the Subwoofer Removing the USB BoardStep Type Quantity Color Torque Removing the System Board Removing the Card Reader Board Removing the DC-in JackLCD Module Disassembly LCD Module Disassembly FlowchartRemoving the LCD Bezel Removing the LCD Panel Removing the Inverter Board Removing the LCD-CCD CableRemoving the LCD Panel Brackets Removing the LCD Module HingesRemoving the CCD Board Removing the MicrophonesRemoving the Wlan Antennas Chapter System Troubleshooting Hardware Diagnostic ProcedureSystem Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Memory CheckCheck the AC Adapter Check the Battery Pack Touchpad CheckPost Error Indicators Post Error MessageBios ROM DimmCmos CPU IDSystem Error No Beep Post Beep Codes PostSetup Code Beeps Post Routine Description Code Beeps Post Routine Description Code Beeps Post Routine Description Index of Symptom-to-FRU Error Message LCD-related SymptomsMemory-related Symptom Related Symptoms Intermittent Problems Undetermined Problems Online Support Information System Block Diagram and Board Layout System Block DiagramSystem Board Layout Top ViewBottom View System Switch Appendix a Model aModel B AUOHlds Model C YECModel D Cord EUR 220V 3P BKAppendix B Hardware Compatibility TestsBluetooth Access Point Test Hardware Compatibility Tests Games and Software Compatibility Tests Appendix C ProcessorSystem Controllers Memory HYMP564S64C HYMP512S64CVideo Interface Audio InterfacePdif USB InterfaceLAN Controller Wlan ControllerCKIP, Tkip Battery Pack USBAC Adapter SADP-65KB DBE ADP-90SB Bbea LFHard Disk Drive MK1237GSXGSA-T20N DVR-K17RSDVD-RW 5V DCSystem Bios LCD InverterPower Management 102 Chapter Index Index Post 106 Index 107