Brother PS-9000 user manual Questions & Answers, Searching

Page 29

Questions & Answers

This chapter answers questions and offers solutions to problems that might arise when using the product.

Symptom

Cause

Remedy

 

 

 

CD-ROM is

If your computer does not

In this case, run “autorun.exe” in the root directory

inserted, but

support Autorun, the main

menu will not automatically

(D:\ if the CD-ROM is loaded in drive D of the

does not start

appear after the CD-ROM is

computer) of the CD-ROM.

automatically.

inserted.

 

 

 

Check for the following, and then initialize the PS-9000 to

PS-9000 is not

 

its factory default settings and set it up from the beginning.

found after

Make sure that the LINK LED

•Check if the PS-9000 is turned on.

searching

is blinking. If the LINK LED is

•Check if the network cable is inserted correctly

not blinking, PS-9000 may not

to the PS-9000.

during setup

be properly connected to the

•Check if the network cable is broken.

with the

network.

•Check if the LINK LED of the PS-9000 and the

Brother

 

Ethernet hub is blinking.

PS-9000

 

•Check if the Ethernet hub is working properly.

Utility.

If communication is limited to TCP/

If a personal firewall is activated, deactivate it. If

 

IP, the PS-9000 may not be found.

TCP/IP filtering limitations are applied, remove them.

 

 

Check for the following, and then initialize the PS-9000 to

 

 

its factory default settings and set it up from the beginning.

 

 

•Check if the PS-9000 power is turned on.

 

Make sure that the LINK LED

•Check if the network cable is inserted correctly

 

to the PS-9000.

 

is blinking. If the LINK LED is

 

•Check if the network cable is broken.

 

not blinking, the PS-9000 may

 

•Check if the LINK LED of the PS-9000 and the

 

not be properly connected to

 

Ethernet hub is blinking.

 

the network.

 

•Check if the Ethernet hub is working properly.

 

 

 

 

•Check if the PS-9000 and the P-touch are

 

 

connected properly.

 

 

•Check if the USB cable is connected properly.

 

 

 

 

 

Reset the PS-9000 to its factory default settings and

 

 

set it up again from the beginning.

 

 

Example: When sending a ping in Windows® 98

 

 

MS-DOS

The print job is

 

Go to “Start” – “Programs” – “MS-DOS Prompt”

not printed.

 

and run “Ping xxx.xxx.xxx.xxx”. You will see the

 

 

message below. “xxx.xxx.xxx.xxx” is the IP

 

 

address of the PS-9000.

 

If you are using the TCP/IP

•When there is a reply to pinging:

 

protocol, ping the PS-9000

Reply from xxx.xxx.xxx.xxx:bytes=32

 

with the set IP address to see if

time=58ms TTL=253

 

there is any reply. If there is no

Reply from xxx.xxx.xxx.xxx:bytes=32

 

reply to pinging, the IP address

time=58ms TTL=253

 

may not be set properly.

Reply from xxx.xxx.xxx.xxx:bytes=32

 

 

time=58ms TTL=253

 

 

Reply from xxx.xxx.xxx.xxx:bytes=32

 

 

time=58ms TTL=253

 

 

•When there is no reply to pinging:

 

 

Request timed out.

 

 

Request timed out.

 

 

Request timed out.

 

 

Request timed out.

 

 

 

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Contents PS-9000 User’s Manual UK English PS-9000 IntroductionAbout this Manual ConventionsTable of Contents Appendix Safety Instructions About PS-9000 Compatible models About PS-9000QL-500 QL-550 QL-650TD QL-1050 QL-1050N PT-9500PC PT-9200DX Declaration of ConformityBottom Parts and FunctionsTop Back Power ConnectorRight side Network Port 10BASE-T/100BASE-TX Push ButtonPrepare the following items Connection to the NetworkTurn on the P-touch USB Cable ConnectorsHardware specifications SpecificationsSoftware specifications Operation requirementsUsing the PS-9000 in a Windows Environment Starting the Brother PS-9000 Utility SetupReadme User’s GuideInstalls the utility How to Set Up the PS-9000Installs this unit and the utility PS-9000 Setup Method Specify the IP address Select the PS-9000 to be set up, and then click Next8Specify the group name that will appear in the Start menu Selectport. if you want to set up the printerType in the printer port name, and then click Next Select the P-touch to be set up, and then click NextSetup configuration is displayed. Click Finish Install the utility Install the printing client software Specify the group name that will appear in the Start menu After the setup preparations are finished, click NextIf the product is not displayed in the list, click Search Other Functions Automatic IP address configuration with DhcpAutomatic IP address configuration with Rarp Using the PS-9000 With a Different P-touch Uninstalling the SoftwareClickThe softwareYes. is uninstalled Using the PS-9000 in a Windows EnvironmentUsing the Web Browser Type the IP address of the PS-9000 in the Web browser Using the Web BrowserDisplay the PS-9000 Web Display Status ConfigurationManage PS-9000 Via the Web Questions & Answers Searching Questions & AnswersServer. In this case, the IP Or Quick EditorYes TroubleshootingStatus LED orange Appendix Page Print Test Page dialog box, select No, and then click Finish Click Next Print using an LPR port in Microsoft Windows 2000 ProPage Page Print using an LPR port in Microsoft Windows XP Page Page Below are the settings for PS-9000 PS-9000 SettingsWeb Default