Brother PS-9000 user manual Troubleshooting, Yes

Page 31

Troubleshooting

Network printing is not possible.

Install the printer driver.

Is the printer driver

installed?

No

	Yes	No	Yes
	Yes		Is printing possible?
No	Is printing
No	possible if the P-touch is
	possible if the P-touch is
	directly connected to the
	computer?
	Yes		Check the network
			Check the network
			environment that is
	Is other equipment	No	being used.
	Is other equipment	No
	on the network operating
	properly?
	Yes	No	Yes
	Yes		Is printing possible?
	*
	Do the LEDs	No
	on the print server indicate that it
	is operating correctly?
	Yes
Yes	Was there a reply
Yes	to “ping xxx.xxx.xxx.xxx”
	(where xxx.xxx.xxx.xxx is the IP
	address of PS-9000) at the
	command prompt?
	No
	Can PS-9000 be	No
	found when the utility is
	used?
	Yes
	Is printing possible?	No
	Is printing possible?
	Yes

There is a problem with the printer.

Check the setup procedure for the printer.

The problem has been corrected.

There may be a problem with the print server.

Consult a service representative.

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Contents PS-9000 User’s Manual UK English Conventions IntroductionPS-9000 About this ManualTable of Contents Appendix Safety Instructions About PS-9000 Declaration of Conformity About PS-9000Compatible models QL-500 QL-550 QL-650TD QL-1050 QL-1050N PT-9500PC PT-9200DXTop Parts and FunctionsBottom Network Port 10BASE-T/100BASE-TX Push Button Power ConnectorBack Right sidePrepare the following items Connection to the NetworkTurn on the P-touch USB Cable ConnectorsOperation requirements SpecificationsHardware specifications Software specificationsUsing the PS-9000 in a Windows Environment User’s Guide SetupStarting the Brother PS-9000 Utility ReadmeInstalls this unit and the utility How to Set Up the PS-9000Installs the utility PS-9000 Setup Method Specify the IP address Select the PS-9000 to be set up, and then click Next8Specify the group name that will appear in the Start menu Selectport. if you want to set up the printerSetup configuration is displayed. Click Finish Select the P-touch to be set up, and then click NextType in the printer port name, and then click Next Install the utility Install the printing client software Specify the group name that will appear in the Start menu After the setup preparations are finished, click NextIf the product is not displayed in the list, click Search Automatic IP address configuration with Rarp Automatic IP address configuration with DhcpOther Functions Using the PS-9000 in a Windows Environment Uninstalling the SoftwareUsing the PS-9000 With a Different P-touch ClickThe softwareYes. is uninstalledUsing the Web Browser Display the PS-9000 Web Using the Web BrowserType the IP address of the PS-9000 in the Web browser Manage PS-9000 Via the Web ConfigurationDisplay Status Questions & Answers Searching Questions & AnswersServer. In this case, the IP Or Quick EditorYes TroubleshootingStatus LED orange Appendix Page Print Test Page dialog box, select No, and then click Finish Click Next Print using an LPR port in Microsoft Windows 2000 ProPage Page Print using an LPR port in Microsoft Windows XP Page Page Below are the settings for PS-9000 PS-9000 SettingsWeb Default