Motorola SB4100 manual Problem Possible Solution

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SURFboard R

Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting

The Problem	Possible Solution
Cannot receive or send data	• Check that your TV is working if you have cable and you have a clear TV picture.
	If you are not receiving your regular TV channels, your data service will not function.
	• Check the coaxial cable at the modem and wall outlet, and hand-tighten if necessary.
	• Check the IP address (follow the steps in Verifying Your IP Address); call your
	service provider if you need an IP address.
	• Check the USB or Ethernet cable at the modem and your computer.
	• Press the Standby button to reconnect Internet Service.
Cannot view User Guide	• Check that Acrobat Reader 4.0 is installed and selected.
CD Video

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Contents SURFboard R Declaration of Conformity Regulatory InformationDeclaration of Conformity SB4100 meets one or more of the standards listedRepairs Canadian ComplianceJust open your browser and s u r f SURFboard RDescription Front PanelLINK/ACT Rear PanelEquipment Check SURFboard RSystem Requirements Service ProviderComputer Ethernet Card or USB Special SoftwarePrecautions USB Cabling For a Single UserEthernet Cabling For Multiple UsersEthernet and USB SURFboard RSURFboard R Powering Up the First TimeSURFboard Configuring for TCP/IPClick OK SURFboard R Installing USB Device Drivers SURFboard R Uninstalling for Windows 98 or Windows Me Uninstalling USB Device DriversRight-click SB4100 Uninstalling for Windows Removing Operating System O/S Files Files were not fully installedVerifying Your IP Address Problem Problem Possible Solution Software License Notices You may not You mayExport Restriction Government Restricted Rights

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