Motorola SB4100 manual Problem Possible Solution

Page 25

SURFboard R

Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting

The Problem	Possible Solution
Cannot receive or send data	• Check that your TV is working if you have cable and you have a clear TV picture.
	If you are not receiving your regular TV channels, your data service will not function.
	• Check the coaxial cable at the modem and wall outlet, and hand-tighten if necessary.
	• Check the IP address (follow the steps in Verifying Your IP Address); call your
	service provider if you need an IP address.
	• Check the USB or Ethernet cable at the modem and your computer.
	• Press the Standby button to reconnect Internet Service.
Cannot view User Guide	• Check that Acrobat Reader 4.0 is installed and selected.
CD Video

TM

21

Image 25

Contents SURFboard R Declaration of Conformity Regulatory InformationDeclaration of Conformity SB4100 meets one or more of the standards listedRepairs Canadian ComplianceJust open your browser and s u r f SURFboard RDescription Front PanelLINK/ACT Rear PanelEquipment Check SURFboard RSystem Requirements Service ProviderComputer Ethernet Card or USB Special SoftwarePrecautions USB Cabling For a Single UserEthernet Cabling For Multiple UsersEthernet and USB SURFboard RSURFboard R Powering Up the First TimeSURFboard Configuring for TCP/IPClick OK SURFboard R Installing USB Device Drivers SURFboard R Uninstalling for Windows 98 or Windows Me Uninstalling USB Device DriversRight-click SB4100 Uninstalling for WindowsRemoving Operating System O/S Files Files were not fully installedVerifying Your IP Address Problem Problem Possible Solution Software License Notices You may not You mayExport Restriction Government Restricted Rights

Related manuals

Manual 28 pages 2.14 Kb