Linksys FENSK05 v2 manual Troubleshooting Hints for Windows 95, Network Neighborhood is Empty

Page 25

Linksys EtherFast® Series

Troubleshooting

Troubleshooting hints for Windows can be found below. If you are using Windows NT, NetWare, or another network operating system, skip to the Card Diagnostics instructions on page 48.

Troubleshooting Hints for Windows 95 and 98

1.Windows doesn’t detect new hardware with the EtherFast Card hardware installed, or it continues to detect the card each time you restart your PC.

You might not have inserted the PCI card correctly or securely into the appropriate slot of your computer. Check that the card is securely insert- ed into the appropriate slot.

Try inserting your card into an alternate PCI slot.

You may have previously aborted a new hardware setup. Follow the direc- tions on page 54.

The motherboard in your system might not be Plug-and-Play compatible, your PC’s Plug-and-Play settings may not be enabled, or the motherboard may have Plug-and-Play options not supported by Windows 95/98. If you are not sure, contact your PC’s manufacturer.

2.Windows can’t locate the driver for the EtherFast Card device.

You may have inserted the wrong diskette into your PC’s drive.

The diskette may be defective or files may be missing. Make sure the disk has a few files in a:\ starting with lne100 or a folder called Win95 for Window 95 or Win98 for Windows 98

3.The Windows Logon screen doesn’t appear after you restart your computer.

Click on Start, Shut Down, then Close All Programs and Logon as a Different User, (in Windows 98, select Log Off). If this doesn’t solve the problem, your PC’s manufacturer may have disabled Windows’ network- ing. Contact your computer’s manufacturer for help.

4.After entering a username and password, a window appears that reads, “No Domain Server could be found to validate your Username and Password.”

Click on Start, Settings, Control Panel. Double-click on Network. Click on the Configuration tab. Under The Following Network Components are Installed box, highlight Client for Microsoft Networks and click on the Properties button. Once you are in the Client For Microsoft Networks Properties window, make sure that Log on to Windows NT Domain is unchecked. Once you have made sure that it is unchecked click on the OK button and restart your computer.

10/100 Network In a Box

5.On the Access Control Tab, User Level Access is selected, but Shared Level Access is grayed out and not accessible.

You previously had your primary network logon set to Client for NetWare Networks. On the Configuration tab of the Network Properties window, ensure that your primary network logon is set to Client for Microsoft Networks.

Your personal web server PC or Microsoft Front Page may require you to choose a user level for security reasons.

6.In Network Neighborhood you can only see yourself and no other computers on the network.

Make sure that the cables are connected correctly. Make sure you are get- ting Link or Activity lights on both the EtherFast Card and your hub. Try changing to a new cable that you know is working.

Your workgroup name may be different from other computers on your network. Make sure each PC on the network is using the same workgroup name and protocol.

Try using the Find Computer function (see problem 10).

7.In Network Neighborhood, you can see all other computers on the network but not yourself, and all other computers can see each other and not your computer.

You may have not have enabled File and Printer Sharing. To do so, go to p step number 3 on page 49.

The network card might not be setup properly. Try reinstalling the card’s drivers. To clean your system of the old installation, go to page 54 and then re-install.

8.Network Neighborhood is Empty.

Verify that your Microsoft Client is installed. See the Windows 95 or 98 setup instructions in this guide for directions. Verify that you have logged in correctly. Refresh the screen by pressing F5 several times.

9.You receive DHCP Errors in Windows.

If you are connecting to a DHCP server, check your cabling and connec- tion. If you require TCP/IP to be configured, check with your network administrator or your Windows documentation for proper settings.

If you don’t have a DHCP server on your network and your network setup doesn’t require TCP/IP, you may remove the TCP/IP component from Windows’ networking. To do this, click on Start, Settings, Control Panel, then double-click on Network. Click once on the component entry with the words TCP/IP and Linksys or TCP/IP on its own, then click on the Remove button. Click OK when finished and restart your PC. If the problem persists, try running the diagnostics on page 48.

44

45

Image 25
Contents 10/100 Network In a Box Copyright & Trademarks Introduction Table of ContentsEtherFast 10/100 LAN Card Contents for the 10/100 Network in a BoxLink/Act Card’s RJ-45 PortHub’s LEDs EtherFast 10/100 5-Port Workgroup HubPer port Hub’s PortsInstalling the Network Card & Cabling Installing the EtherFast 10/100 LAN CardOverview Remove your computers outside coverInstalling the Network Card’s Driver Windows 98 Installation & SetupNext Under no circumstance are you to click Cancel or SkipTCP/IP Network Component ConfigurationClick the OK button. File and Printer Sharing \windows\options\cabs Installing the Driver in Windows 95 Version B Windows 95 Installation & SetupVersion a Version B also known as OSR2 Windows 95 will automatically detectUnder no circumstance are you to click Cancel or Delete Linksys EtherFast Series Linksys EtherFast Series Installing the Driver in Windows Windows 2000 Installation & SetupLinksys EtherFast Series Log into Windows NT as an administrator Windows NT 4.0 Installation & SetupInstalling NT Networking & the EtherFast Card Driver Linksys EtherFast Series Linksys EtherFast Series 10/100 Network In a Box Linksys EtherFast Series \i386 Installing a 3.12 Server Novell NetWare Server SetupInstalling a 4.x Server Loading and binding are complete. The server is readyLoading and binding is complete. The server is ready Installing a 5.x ServerHighlight Save Parameters and Load Driver. Press Enter Troubleshooting Hints for Windows 95 TroubleshootingYou receive Dhcp Errors in Windows Network Neighborhood is EmptyLinksys EtherFast Series Appendix Running the Card’s DiagnosticsSharing Your Files and Printers OverviewEnabling Printer Sharing Installing the Driver in Windows 95 Version aSlide the EtherFast Card Driver Disk into drive a NetWare portion of your Windows setup is complete Novell NetWare 3.x Client Setup for Windows 98 orNT portion of the Windows setup is complete Windows 98 or 95 Client for Windows NTStarting Over in Windows 95 Starting Over in Windows 95, 98 orStarting Over in Windows Click on Start, Settings, then Control Panel Manually Installing the Network Components in Windows 95Client for Microsoft Networks Client for NetWare NetworksIPX/SPX-compatible Protocol Installing and Configuring Wake-On-LANNetBEUI Motherboard SupportLAN Use Testing a Link Change WOL PCSending a Magic Packet Linux, Open Source and Beta Operating Systems About Plug-and-Play PCI TechnologyCrimping Your Own Network Cables Twisted-Pair Cabling10/100 LAN Card Environmentals 10/100 LAN Card SpecificationsLinksys Warranty Information 10/100 5-Port Workgroup Hub Specifications10/100 5-Port Workgroup Hub Environmental Customer SupportCopyright 2000 Linksys, All Rights Reserved