Motorola SB4220 manual Signing Up for Service

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Introduction

Before You Begin

Installation & Configuration

Troubleshooting

FAQ

Glossary

License

Signing Up for Service

You must sign up with a cable service provider to access the Internet and other online services.

To activate your service, call your local cable service provider.

You need to provide the MAC address printed on the bar code label marked HFC MAC ID on the rear panel. You can record your cable modem MAC address here:

00 : ______ : ______ : ______ : ______ : ______

You should ask your cable service provider the following questions:

Do you have any special system requirements?

When can I begin to use my cable modem?

Are there any files I need to download after I am connected?

Do I need a user name or password to access the Internet or use e-mail?

X

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SURFboard Cable Modem SB4220 Series User Guide

Home Print Exit

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Contents SURFboard Cable Modem SB4220 Series User Guide Home Print Exit Iii Contents Home Print Exit Easier IntroductionKey Light Flashing Top and Front PanelKey Item Description Rear PanelDescription Before You BeginAlways make the wall connection first PrecautionsSigning Up for Service Ethernet Card Computer System RequirementsInstallation and Configuration Overview Cabling and Startup for a Single User Hand-tighten the connectors to avoid damaging themCabling and Startup for a Single User Setting Up a USB Driver Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Select The updated driver... and click Next Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in Windows 95, 98, or Me Configuring TCP/IP in Windows 95, 98, or Me Click Obtain an IP address automatically Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Verifying the IP Address in Windows 95, 98, or Me Verifying the IP Address in Windows 2000 or XP Verifying the IP Address in Windows 2000 or XP Ethernet and USB Cabling for Multiple UsersCabling for Multiple Users EthernetProblem Possible Solutions TroubleshootingCannot send or receive data Front-Panel Lights and Error Conditions Click the Motorola SurfBoard USB Cable Modem Removing the USB Driver from Windows 98 or MeDisconnect the USB cable from your PC or cable modem Removing the USB Driver from Windows 98 or MeFAQ Glossary License FAQ Glossary License Removing the USB Driver from Windows Click SettingsRemoving the USB Driver from Windows FAQ Glossary License FAQ Glossary License Click Remove Driver Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP FAQ Glossary License FAQ Glossary License FAQ Glossary License FAQ Glossary License Click Remove Driver Contact Us What is high-speed cable Internet access? Frequently Asked QuestionsDo I need to change my Internet service provider ISP? Coaxial cable GlossaryTCP/IP SURFboard Cable Modems Software LicenseHome Print Exit Government Restricted Rights