Motorola SBV5120 manual Signing Up for Service

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Introduction

Installation Troubleshooting Glossary License

Signing Up for Service

You must sign up with a cable provider to access the Internet and other online services. To activate your service, call your local cable provider.

To receive data service, you need to provide the MAC address printed on the bar code label marked CM HFC MAC ID on the bottom of the cable modem. You can record it here:

00 : ______ : ______ : ______ : ______ : ______

To receive telephone service, you need to provide the MAC address printed on the bar code label marked MTA MAC ID on the bottom of the cable modem. You can record it here:

00 : ______ : ______ : ______ : ______ : ______

P/N: AAAAAA-BBB-00 ASSEMBLED IN: _________

CUSTOMER S/N: BCDFGHJKLMNP

S/N: PPPPMMYJJJSSSSSCAABBCCCC

HFC MAC ID: ABCDEF012345

USB CPE MAC ID: ABCDEF012345

MTA MAC ID: ABCDEF012345

MODEM NUMBER: 2345

You should ask your cable provider the following questions:

Do you have any special system requirements?

When can I begin to use my VoIP cable modem?

Are there any files I need to download after I am connected?

Do I need a user name or password to access the Internet or use e-mail?

SBV5120 VoIP Cable Modem User Guide

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Contents User Guide SURFboard SBV5120 VoIP Cable Modem Safety and Regulatory Information Important VoIP Service Information Recycling your Motorola EquipmentFCC Compliance Class B Digital Device Canada Industry Canada ICFCC Declaration of Conformity International Declaration of Conformity Models StandardsContents SBV5120 VoIP Telephone Service IntroductionSBV5120 Cable Modem Telephone Features Supported by the SBV5120 Top and Front Panel Reset Before You BeginRear Panel +12VDCPrecautions Always make the wall connection firstSigning Up for Service Computer System Requirements Ethernet CardUSB Connection Installation and Configuration Cabling and Startup for a Single UserEither/or Setting Up a USB Driver Either/orSetting Up a USB Driver in Windows 98 Second Edition Introduction Installation Troubleshooting Glossary License Select The updated driver... and click Next Modem for information about obtaining warranty service Setting Up a USB Driver in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Introduction Installation Troubleshooting Glossary License Click Obtain an IP address automatically Configuring TCP/IP in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Configuring TCP/IP in Windows XP Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Verifying the IP Address Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Cabling for Multiple Users Ethernet and USBEthernet Troubleshooting Problem Possible SolutionsFront-Panel Lights and Error Conditions PowerReceive Send OnlineIntroduction Installation Troubleshooting Glossary License Click Settings Removing the USB Driver from WindowsDouble-clickNetwork Adapters Removing the USB Driver from Windows XP Introduction Installation Troubleshooting Glossary License Double-clickNetwork adapters Installation Troubleshooting Glossary License Re-install the USB driver following one Frequently Asked Questions Contact UsDo I need to change my Internet service provider ISP? What type of technical support is available?Glossary VoIP Software License You mayYou may not Visit our website at
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