Motorola SBV5120 manual Configuring TCP/IP

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Installation

Troubleshooting Glossary License

Configuring TCP/IP

The SURFboard VoIP cable modem contains all required software. You do not need to configure the VoIP cable modem, but you must be sure that your computer is configured for TCP/IP (a protocol for communication between computers). Perform one of the following:

“Configuring TCP/IP in Windows 98 Second Edition, or Windows Me” on page 20

“Configuring TCP/IP in Windows 2000” on page 23

“Configuring TCP/IP in Windows XP” on page 26

Follow the instructions in your Macintosh or UNIX user manual

After configuring TCP/IP, perform one of the following to verify the IP address:

“Verifying the IP Address in Windows 98 Second Edition, or Windows Me” on page 30

“Verifying the IP Address in Windows 2000 or Windows XP” on page 31

Follow the instructions in your Macintosh or UNIX user manual

Your cable provider may provide additional instructions to set up your computer.

Configuring TCP/IP in Windows 98 Second Edition, or Windows Me

1On the Windows Desktop, click Start.

2Select Settings and then Control Panel from the pop-up menus.

3Double-click the Network icon on the Control Panel window. The Network window is displayed:

4Select the Configuration tab.

5Verify that TCP/IP is installed for the adapter that will be used to connect to the VoIP cable modem by looking for TCP/IP. If found, TCP/IP is installed. Skip to step 10. If TCP/IP is not installed for the adapter, continue with step 6.

SBV5120 VoIP Cable Modem User Guide

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Contents User Guide SURFboard SBV5120 VoIP Cable Modem Safety and Regulatory Information Important VoIP Service Information Recycling your Motorola EquipmentFCC Declaration of Conformity FCC Compliance Class B Digital DeviceCanada Industry Canada IC International Declaration of Conformity Models StandardsContents SBV5120 Cable Modem SBV5120 VoIP Telephone ServiceIntroduction Telephone Features Supported by the SBV5120 Top and Front Panel Rear Panel ResetBefore You Begin +12VDCPrecautions Always make the wall connection firstSigning Up for Service USB Connection Computer System RequirementsEthernet Card Installation and Configuration Cabling and Startup for a Single UserEither/or Setting Up a USB Driver Either/orSetting Up a USB Driver in Windows 98 Second Edition Introduction Installation Troubleshooting Glossary License Select The updated driver... and click Next Modem for information about obtaining warranty service Setting Up a USB Driver in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Introduction Installation Troubleshooting Glossary License Click Obtain an IP address automatically Configuring TCP/IP in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Configuring TCP/IP in Windows XP Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Verifying the IP Address Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Cabling for Multiple Users Ethernet and USBEthernet Troubleshooting Problem Possible SolutionsReceive Front-Panel Lights and Error ConditionsPower Send OnlineIntroduction Installation Troubleshooting Glossary License Click Settings Removing the USB Driver from WindowsDouble-clickNetwork Adapters Removing the USB Driver from Windows XP Introduction Installation Troubleshooting Glossary License Double-clickNetwork adapters Installation Troubleshooting Glossary License Re-install the USB driver following one Frequently Asked Questions Contact UsDo I need to change my Internet service provider ISP? What type of technical support is available?Glossary VoIP You may not Software LicenseYou may Visit our website at
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