Motorola SBV5120 manual Double-clickNetwork adapters

Page 48

Troubleshooting

Glossary License

6Click the Hardware tab to display the Hardware page:

7Click Device Manager to display the Device Manager window:

Although your SURFboard VoIP cable modem model number may be different than in the images in this guide, the procedure is the same.

8Double-clickNetwork adapters.

9Click the Motorola SURFboard USB Cable Modem. The Uninstall icon is displayed on the window near the top. Click Uninstall.

10Close the Device Manager window and Control Panel windows.

11Perform “Running the Motorola USB Driver Removal Utility” on page 43.

SBV5120 VoIP Cable Modem User Guide

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Contents User Guide SURFboard SBV5120 VoIP Cable Modem Safety and Regulatory Information Important VoIP Service Information Recycling your Motorola EquipmentFCC Compliance Class B Digital Device Canada Industry Canada ICFCC Declaration of Conformity International Declaration of Conformity Models StandardsContents SBV5120 VoIP Telephone Service IntroductionSBV5120 Cable Modem Telephone Features Supported by the SBV5120 Top and Front Panel Reset Before You BeginRear Panel +12VDCPrecautions Always make the wall connection firstSigning Up for Service Computer System Requirements Ethernet CardUSB Connection Installation and Configuration Cabling and Startup for a Single UserEither/or Setting Up a USB Driver Either/orSetting Up a USB Driver in Windows 98 Second Edition Introduction Installation Troubleshooting Glossary License Select The updated driver... and click Next Modem for information about obtaining warranty service Setting Up a USB Driver in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Introduction Installation Troubleshooting Glossary License Click Obtain an IP address automatically Configuring TCP/IP in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Configuring TCP/IP in Windows XP Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Verifying the IP Address Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Cabling for Multiple Users Ethernet and USBEthernet Troubleshooting Problem Possible SolutionsFront-Panel Lights and Error Conditions PowerReceive Send OnlineIntroduction Installation Troubleshooting Glossary License Click Settings Removing the USB Driver from WindowsDouble-clickNetwork Adapters Removing the USB Driver from Windows XP Introduction Installation Troubleshooting Glossary License Double-clickNetwork adapters Installation Troubleshooting Glossary License Re-install the USB driver following one Frequently Asked Questions Contact UsDo I need to change my Internet service provider ISP? What type of technical support is available?Glossary VoIP Software License You mayYou may not Visit our website at
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