QDo I need to change my Internet service provider (ISP)?
ACurrently, most Internet service providers do not provide cable Internet access. Contact your cable company for your specific information.
QDo I need to subscribe to cable TV to get cable Internet access?
ANo, but you will need to subscribe to cable Internet service. Some systems require that you subscribe to basic service before you can get Internet access and/or offer a discount when you use your own VoIP cable modem. Check with your local cable company for specific information.
QWhat type of technical support is available?
AFor questions about your Internet service, connection, or VoIP cable modem, contact your cable provider.
QWhat do I do if my SURFboard VoIP cable modem stops working?
A“Troubleshooting” on page 35 provides tips to diagnose problems and simple solutions. If you continue to have problems, contact your cable provider or Motorola as described in “Contact Us” on page 45.
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