3Com XL PCI manual To exit the program, click Cancel

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4-10CHAPTER 4: TROUBLESHOOTING

5Enter the following information to complete the form: a Enter the PC manufacturer and model of your PC.

b Identify your PC as a client, server, or both, using the pull-down menu.

c Select your CPU type using the pull-down menu.

d Enter the numbers of the PC slots that have boards installed.

e Enter the numbers of the PC slots that support bus mastering.

f Select your PC operating system using the pull-down menu.

g Select your network operating system using the pull-down menu.

h Select your PC processor speed using the pull-down menu.

6Click Next to display the Problem Description screen.

7Enter your problem description and the 3Com case number if you have one.

8Use the pull-down menu to select whether you can reproduce the problem or not, and if so, how often.

9Click Next to display the Save screen.

10Click Finish to save the report to the C:\3REPORT.TXT ﬁle.

The Send Report screen appears. Use your mail application to mail the report to one of the addresses on the Send Report screen. Contact your local reseller ﬁrst, before you e-mail the report.

The problem report is completed. To view the report, click View Report.

11Click OK.

12The 3Com NIC Diagnostics Program General screen appears, as shown in Figure 4-2.

To exit the program, click Cancel.

Image 40

Contents PCI 10/100BASE-TX 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Troubleshooting Specifications Page Figures Tables Finding Speciﬁc Information in This Guide About this GuideIf you are looking for Turn to Icon Description ConventionsConvention Description Introduction 13C905B-TX NICDynamicAccess Software Industry-Leading PerformanceInstallation and Conﬁguration Remote Wake-up10/100 Mbps Support PC and Server RequirementsHow Do I Install the 3C905B-TX NIC? 3C905B-TX NICInstalling the NIC Secure the NIC with the screw you removed earlier 1Inserting the NICConnecting to the Network 2Connecting the Network Cable to the RJ-45 PortConnecting the Remote Wake-up Cable Reconnect all cables and replace the PC coverInstalling WindowsIf Windows prompts you to reboot, click No Network components should now include Conﬁrming Installation Click OKClick Yes Click the Device Manager tabWindows NT Version Windows NTUpdating the Network Driver Click Update Installing the Network DriverNetwork Settings window, click Close Click CancelClick Continue Run the Install program. Enter ainstall NetWare for Windows 3.1x, Windows for Workgroups, and DOSAutoLink Requirements Running the AutoLink ProgramInstalling the Novell NetWare Server Driver NetWare VersionMultiple NICs Press Enter to continue the server installationAt the A\ prompt, enter nwserver Supported Network Drivers Network Text File Name Network Driver Name Operating SystemTroubleshooting Status LEDs3Com NIC Diagnostics Program Description Flashing Steady OffAccessing the 3C905B-TX Help System Select 3Com NIC Utilities Select 3Com NIC Diagnostics HelpSelect 3Com NIC Utilities Select 3Com NIC Diagnostics Running the NIC Self-TestEeprom Fifo Running the Echo Test On both PCs3Com Support Services 43Com NIC Diagnostics Program Support ScreenGenerating a Problem Report 5Problem Report Main Screen To exit the program, click Cancel Removing the 3C905B-TX NIC Pace and 3NICDIAGS Software Checking the Remote Wake-up FunctionWindows 95 and Windows NT Windows Control Panel, select Add/Remove ProgramsVerify the driver version 3Com DOS Diagnostic ProgramRemove the PC cover and check the Remote Wake-Up connection Crossover Cable Troubleshooting Tips Connect a straight-through cable from the PC to the hubTroubleshooting Hubs with Crossover Cable Frequently Asked Questions Question AnswerAdd/Remove Programs Question Answer What is a Magic Packet? QuestionAnswerAccessing the 3Com World Wide Web Page Conﬁguration Settings Changing ConfigurationOption Default Setting Available Settings Changing Conﬁguration Settings Displaying Conﬁguration SettingsClick NIC Details to display the NIC Details screen Changing Conﬁguration Settings Changing Pace Conﬁguration Selecting Pace ApplicationsChanging Pace Ranges and Protocols Select the protocol that the application usesSetting Fast IP Using the DOS Conﬁguration ProgramPace Advanced Options Specifications SpeciﬁcationsRJ-45 Connector Pin Assignments Figure A-1RJ-45 Connector Pin AssignmentsOnline Technical Services Support from Your Network Supplier3Com Bulletin Board Service Access by Analog ModemWorld Wide Web Site Country Data Rate Telephone Number3ComFacts Automated Fax Service Access by Digital Modem408 654 Country Telephone NumberPage DynamicAccess software GlossaryDRMON Full scatter gatherInﬁnite bursting Network interface card NIC10/100 auto-negotiation NWay Pace technologyIndex NumbersNIC Index Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity