Conceptronic Conceptronic, CNETCAM, C54NETCAM manual Ping Your IP Address, Trouble Shooting

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A:The (Wireless) Internet Camera can be connected to LAN with private IP addresses.

Q:Can the (Wireless) Internet Camera be installed and work if a firewall exists

on the network?

A:If a firewall exists on the network, port 80 is open for ordinary data communication. However, since the Wireless Internet Camera transmits image data, the default port 8481 is also required. Therefore, it is necessary to open port 8481 of the network for remote users to access the (Wireless) Internet Camera.

9.2.PING Your IP Address

The PING (Packet Internet Groper) command can determine whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply. It can also provide a very useful tool to confirm if the IP address conflicts with the (Wireless) Internet Camera over the network. Follow the step-by-step proce dure below to utilize the PING command. However, you must disconnect the Wireless Internet

Camera from the network first. Start a DOS window. Type ping x.x.x.x, where x.x.x.x is the IP address of the (Wireless) Internet Camera. The succeeding replies as illustrated below will provide useful explanation to the cause of the problem with the (Wireless) Internet Camera IP address.

9.3. Trouble Shooting

Q:I cannot access the (Wireless) Internet Camera from a web browser.

A1:

The possible cause might be the IP Address for the (Wireless) Internet

 

Camera is already being used by another device. To correct the possible

 

problem, you need to first disconnect the (Wireless) Internet Camera from the

 

network. Then run the PING utility (follow the instructions in: 9.2. - PING

A2:

Your IP Address).

Another possible reason is the IP Address is located on a different subnet.

 

To fix the problem, run the PING utility (follow the instructions in: 9.2. - PING

 

Your IP Address). If the utility returns “no response” or similar, the finding is

 

probably

 

correct, then you should proceed as follows: In Windows 95/98/2000 and

 

Windows NT, double check the IP Address of the (Wireless) Internet Camera

 

is within the same subnet as your workstation.

 

Click “Start”, “Setting”, “Control Panel”, and the “Network” icon. Select TCP/IP

 

from the “Network” dialog box and from the “TCP/IP Properties” dialog box

 

click “Specify an IP address”. If the (Wireless) Internet Camera is situated on

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Contents Conceptronic Table of Contents Package Contents System RequirementsExplanation of the controls Power and Link LED Network Cable ConnectorReset Button DC Power ConnectorHardware Installation Connecting the Ethernet cableAttaching the Power Supply Attaching the Camera to the StandUsing the Wireless IP Camera through the webbrowser Web Configuration UtilitySystem Administration System Administration Æ Management SystemWireless Only for C54NETCAM VideoNetwork UserSystem Administration Æ Configuration Wireless Only for the C54NETCAM OFFSsid Mode. Select the appropriate channel from the list provided Network User DateTime Upload Mail System Administration Æ Tools FTP Server TestMail Test Reset Factory ResetFirmware Upgrade System Administration Æ About BackupView Video ActiveX Mode View Image Java Mode Page Using the Wireless IP Camera through the IPView SE Utility InstallationGetting Started How to Add a Camera IPView SE control panelPage How to use a Camera Camera Preview Window Camera Configure Log Storage 1. Single HDD Reserve SpaceSplit Recording File Motion Detection Email Settings Adding your Wireless Internet Camera to your website Xplug Control Installation To WebserverConfigure the Wireless Internet Camera for Website Usage Router ConfigurationCamipaddress CamportWidth HeightFrequently Asked Questions Internet Camera FeaturesInternet Camera Installation AppendixTrouble Shooting Ping Your IP AddressPage Xplug Control Installation Adjust Internet Camera FocusInstallation To Web Server Installation To Local PCSpecification Glossary of Terms DNS HEXIeee ISPJava LANNAT NWay ProtocolPing PPPoERarp SmtpSnmp TCP/IPUTP WANWindows Workgroup