Dell 2300C manual Solving Problems, Mail, Modem, and Internet Problems

Page 4

Copying CDs	27
Using Easy CD Creator Basic	28
Using Blank CD-R Discs or Blank CD-RW Discs	29
Helpful Tips	29
How to Copy a CD	30
Turning Off the Computer	31

2 Solving Problems

Finding Solutions	34
Finding Help Information	36
Battery Problems	36
Drive Problems	37
CD drive problems	37
Problems writing to a CD-RW drive	37
DVD drive problems	38
Hard drive problems	38
E-Mail, Modem, and Internet Problems	39
Error Messages	41
General Problems	42
A program stops responding	42
A program crashes repeatedly	42
A program is designed for an earlier Windows operating system	42
A solid blue screen appears	43
Other software problems	43
Other technical problems	44
General hardware problems	44
IEEE 1394 Problems	45
Keyboard Problems	45
Mouse Problems	46

4

Contents

Image 4

Contents Dell Dimension 2300C Hints, Notices, and Cautions Abbreviations and AcronymsContents Solving Problems Mail, Modem, and Internet ProblemsDiagnostic Lights Using System RestoreIf the screen is difficult to read Front and Back View of the ComputerAppendix General W . d e l l . c o m s u p p o r t . d e l l . c o m When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Ergonomic Computing HabitsBattery Disposal Finding Information for Your Computer What Are You Looking For? Find it HereP r e s s S e r v i c e code a n d P r o d u c t Ke y T u p D i a g r a m Finding Information for Your Computer Setting Up and Using Your Computer Connecting the AC Adapter Attaching and Removing the Computer Stand Setting Up and Using Your Computer Connecting a Parallel Printer Setting Up a PrinterPrinter Cable Connecting a USB Printer Connecting an Ieee 1394 Device Optional Ieee 1394 connector Ieee 1394 cable Transferring Information to a New ComputerConnecting to a Network Adapter Setting Up a Home and Office NetworkNetwork Setup Wizard Connecting to the Internet Setting Up Your Internet ConnectionClick Set up or change your Internet connection Copying CDsUsing Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW Discs Helpful TipsHow to Copy a CD Support.roxio.comTurning Off the Computer Click Turn offSetting Up and Using Your Computer Solving Problems Finding Solutions SeeSolving Problems Battery Problems Finding Help InformationCD drive problems Drive ProblemsProblems writing to a CD-RW drive DVD drive problems Hard drive problemsMail, Modem, and Internet Problems Click Phone and Modem OptionsClick the Start button, and then click Control Panel Error Messages Click the Change or Remove Program iconGeneral Problems Program stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating systemOther software problems Solid blue screen appearsOther technical problems General hardware problemsIeee 1394 Problems Keyboard ProblemsMouse Problems CH E C K T H E M O U S E C a B L E Network Problems LightlightPC Card Problems Power ProblemsSolving Problems Printer Problems Scanner Problems Click Control Panel Click Printers and Other HardwareSound and Speaker Problems Video and Monitor Problems If the screen is blankIf the screen is difficult to read Solving Problems Advanced Troubleshooting Diagnostic Lights Diagnostic Code Definition Corrective ActionY Y Drivers What Is a Driver?Identifying Drivers Reinstalling Drivers Using Windows XP Device Driver RollbackUsing System Restore Using the Dell Dimension ResourceCDCreating a Restore Point Restoring the Computer to an Earlier Operating StateUndoing the Last System Restore Resolving Software and Hardware IncompatibilitiesBefore You Reinstall Reinstalling Microsoft Windows XPReinstalling Windows XP Preparing to Boot From the Operating System CD Completing the GUI Setup Completing the Operating System Setup Adding Parts Front and Back View of the Computer Front ViewComputer to unexpectedly restart Back View Reattaching the Front Door Opening the Computer Cover Cable security tab Release buttons One on each side Back of computerCD or DVD drive Hard drive System board Looking Inside Your ComputerCard slots System Board Adding PC Cards Optional Installing a PC CardPC Card Types Removing a PC Card Press the eject button, and gently remove the cardAdding Other Cards Adding Parts Adding Memory To microprocessor Closing the Computer Cover P e n d i Specifications MicroprocessorSystem Information Expansion BusMemory Ports and ConnectorsDrives Audio PowerControls and Lights Physical EnvironmentalStandard Settings Viewing Settings System Setup Program ScreensClearing Forgotten Passwords Replacing the Battery Battery Dell Technical Support PolicyContacting Dell Japan Kawasaki Website support.jp.dell.comRegulatory Information D ex Index Index 100