Dell 2300C manual Reinstalling Drivers, Using Windows XP Device Driver Rollback

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Reinstalling Drivers

NOTICE: The Dell Support website and your Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

Using Windows XP Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

To use Device Driver Rollback:

1Click the Start button and click Control Panel.

2In the Control Panel window, under Pick a Category, click Performance and Maintenance.

3In the Performance and Maintenance window, click System.

4In the System Properties screen, click the Hardware tab.

5Click Device Manager.

6In the Device Manager window, right-click the device for which the new driver was installed and click Properties.

7Click the Drivers tab.

8Click Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore (see page 62) to return your computer to the operating state that existed before you installed the new driver.

Advanced Troubleshooting

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Contents Dell Dimension 2300C Abbreviations and Acronyms Hints, Notices, and CautionsContents Mail, Modem, and Internet Problems Solving ProblemsUsing System Restore Diagnostic LightsIf the screen is difficult to read Front and Back View of the ComputerAppendix General W . d e l l . c o m s u p p o r t . d e l l . c o m When Using Your Computer When Working Inside Your Computer Ergonomic Computing Habits Protecting Against Electrostatic DischargeBattery Disposal What Are You Looking For? Find it Here Finding Information for Your ComputerP r e s s S e r v i c e code a n d P r o d u c t Ke y T u p D i a g r a m Finding Information for Your Computer Setting Up and Using Your Computer Connecting the AC Adapter Attaching and Removing the Computer Stand Setting Up and Using Your Computer Connecting a Parallel Printer Setting Up a PrinterPrinter Cable Connecting a USB Printer Connecting an Ieee 1394 Device Optional Transferring Information to a New Computer Ieee 1394 connector Ieee 1394 cableConnecting to a Network Adapter Setting Up a Home and Office NetworkNetwork Setup Wizard Setting Up Your Internet Connection Connecting to the InternetCopying CDs Click Set up or change your Internet connectionUsing Easy CD Creator Basic Helpful Tips Using Blank CD-R Discs or Blank CD-RW DiscsSupport.roxio.com How to Copy a CDClick Turn off Turning Off the ComputerSetting Up and Using Your Computer Solving Problems See Finding SolutionsSolving Problems Finding Help Information Battery ProblemsCD drive problems Drive ProblemsProblems writing to a CD-RW drive Hard drive problems DVD drive problemsClick Phone and Modem Options Mail, Modem, and Internet ProblemsClick the Start button, and then click Control Panel Click the Change or Remove Program icon Error MessagesProgram stops responding General ProblemsProgram crashes repeatedly Program is designed for an earlier Windows operating systemSolid blue screen appears Other software problemsGeneral hardware problems Other technical problemsKeyboard Problems Ieee 1394 ProblemsMouse Problems CH E C K T H E M O U S E C a B L E Lightlight Network ProblemsPower Problems PC Card ProblemsSolving Problems Printer Problems Click Control Panel Click Printers and Other Hardware Scanner ProblemsSound and Speaker Problems If the screen is blank Video and Monitor ProblemsIf the screen is difficult to read Solving Problems Advanced Troubleshooting Diagnostic Code Definition Corrective Action Diagnostic LightsY Y Drivers What Is a Driver?Identifying Drivers Using Windows XP Device Driver Rollback Reinstalling DriversUsing the Dell Dimension ResourceCD Using System RestoreRestoring the Computer to an Earlier Operating State Creating a Restore PointResolving Software and Hardware Incompatibilities Undoing the Last System RestoreBefore You Reinstall Reinstalling Microsoft Windows XPReinstalling Windows XP Preparing to Boot From the Operating System CD Completing the GUI Setup Completing the Operating System Setup Adding Parts Front View Front and Back View of the ComputerComputer to unexpectedly restart Back View Reattaching the Front Door Opening the Computer Cover Release buttons One on each side Back of computer Cable security tabCD or DVD drive Hard drive System board Looking Inside Your ComputerCard slots System Board Adding PC Cards Optional Installing a PC CardPC Card Types Press the eject button, and gently remove the card Removing a PC CardAdding Other Cards Adding Parts Adding Memory To microprocessor Closing the Computer Cover P e n d i Microprocessor SpecificationsSystem Information Expansion BusMemory Ports and ConnectorsDrives Audio PowerControls and Lights Environmental PhysicalStandard Settings System Setup Program Screens Viewing SettingsClearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy BatteryJapan Kawasaki Website support.jp.dell.com Contacting DellRegulatory Information D ex Index Index 100