Dell 2300C manual Contacting Dell, Japan Kawasaki Website support.jp.dell.com

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Contacting Dell

When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

See the Service and Support Guide supplied with your computer for a description of the hardware and software support provided by Dell.

HINT: Toll-free numbers are for use within the country for which they are listed.

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Japan (Kawasaki)	Website: support.jp.dell.com
International Access Code: 001	Technical Support (servers)	toll-free: 0120-1984-98
Country Code: 81	Technical Support outside of Japan (servers)	81-44-556-4162
City Code: 44	Technical Support (Dimension™ and Inspiron™)	toll-free: 0120-1982-26
	Technical Support outside of Japan (Dimension and	81-44-520-1435
	Inspiron)
	Technical Support (Dell Precision™, OptiPlex™,	toll-free: 0120-1984-33
	and Latitude™)
	Technical Support outside of Japan (Dell Precision,	81-44-556-3894
	OptiPlex, and Latitude)
	24-Hour Automated Order Service	044 556-3801
	Customer Care	044 556-4240
	Business Sales Division (up to 400 employees)	044 556-1465
	Preferred Accounts Division Sales (over 400	044 556-3433
	employees)
	Large Corporate Accounts Sales (over 3500	044 556-3430
	employees)
	Public Sales (government agencies, educational	044 556-1469
	institutions, and medical institutions)
	Global Segment Japan	044 556-3469
	Individual User	044 556-1760
	Faxbox Service	044 556-3490
	Switchboard	044 556-4300

Appendix

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Contents Dell Dimension 2300C Abbreviations and Acronyms Hints, Notices, and CautionsContents Mail, Modem, and Internet Problems Solving ProblemsFront and Back View of the Computer Diagnostic LightsUsing System Restore If the screen is difficult to readAppendix General W . d e l l . c o m s u p p o r t . d e l l . c o m When Using Your Computer When Working Inside Your Computer Ergonomic Computing Habits Protecting Against Electrostatic DischargeBattery Disposal What Are You Looking For? Find it Here Finding Information for Your ComputerP r e s s S e r v i c e code a n d P r o d u c t Ke y T u p D i a g r a m Finding Information for Your Computer Setting Up and Using Your Computer Connecting the AC Adapter Attaching and Removing the Computer Stand Setting Up and Using Your Computer Printer Cable Setting Up a PrinterConnecting a Parallel Printer Connecting a USB Printer Connecting an Ieee 1394 Device Optional Transferring Information to a New Computer Ieee 1394 connector Ieee 1394 cableNetwork Setup Wizard Setting Up a Home and Office NetworkConnecting to a Network Adapter Setting Up Your Internet Connection Connecting to the InternetCopying CDs Click Set up or change your Internet connectionUsing Easy CD Creator Basic Helpful Tips Using Blank CD-R Discs or Blank CD-RW DiscsSupport.roxio.com How to Copy a CDClick Turn off Turning Off the ComputerSetting Up and Using Your Computer Solving Problems See Finding SolutionsSolving Problems Finding Help Information Battery ProblemsProblems writing to a CD-RW drive Drive ProblemsCD drive problems Hard drive problems DVD drive problemsClick Phone and Modem Options Mail, Modem, and Internet ProblemsClick the Start button, and then click Control Panel Click the Change or Remove Program icon Error MessagesProgram is designed for an earlier Windows operating system General ProblemsProgram stops responding Program crashes repeatedlySolid blue screen appears Other software problemsGeneral hardware problems Other technical problemsKeyboard Problems Ieee 1394 ProblemsMouse Problems CH E C K T H E M O U S E C a B L E Lightlight Network ProblemsPower Problems PC Card ProblemsSolving Problems Printer Problems Click Control Panel Click Printers and Other Hardware Scanner ProblemsSound and Speaker Problems If the screen is blank Video and Monitor ProblemsIf the screen is difficult to read Solving Problems Advanced Troubleshooting Diagnostic Code Definition Corrective Action Diagnostic LightsY Y Identifying Drivers What Is a Driver?Drivers Using Windows XP Device Driver Rollback Reinstalling DriversUsing the Dell Dimension ResourceCD Using System RestoreRestoring the Computer to an Earlier Operating State Creating a Restore PointResolving Software and Hardware Incompatibilities Undoing the Last System RestoreReinstalling Windows XP Reinstalling Microsoft Windows XPBefore You Reinstall Preparing to Boot From the Operating System CD Completing the GUI Setup Completing the Operating System Setup Adding Parts Front View Front and Back View of the ComputerComputer to unexpectedly restart Back View Reattaching the Front Door Opening the Computer Cover Release buttons One on each side Back of computer Cable security tabCard slots Looking Inside Your ComputerCD or DVD drive Hard drive System board System Board PC Card Types Installing a PC CardAdding PC Cards Optional Press the eject button, and gently remove the card Removing a PC CardAdding Other Cards Adding Parts Adding Memory To microprocessor Closing the Computer Cover P e n d i Expansion Bus SpecificationsMicroprocessor System InformationDrives Ports and ConnectorsMemory Controls and Lights PowerAudio Environmental PhysicalStandard Settings System Setup Program Screens Viewing SettingsClearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy BatteryJapan Kawasaki Website support.jp.dell.com Contacting DellRegulatory Information D ex Index Index 100