Black Box
manual
CAT5 KVM Extender, ACU1022A ACU1028A ACU1049A ACUVREM ACUREMSW, November
Troubleshooting
Specs
Install
Signal
Connecting the Remote Unit
Reset Keyboard and Mouse
Dual Access
Set up and Operation
Hot Key Commands
Pins
Page 1
November 2009
CAT
5
KVM Extender
ACU1022A
ACU1028A
ACU1049A
ACUVREM
ACUREMSW
Page 1
Page 2
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Contents
ACU1022A ACU1028A ACU1049A ACUVREM ACUREMSW
CAT5 KVM Extender
November
Page
Welcome to the ServSwitch Family
THE SERVSWITCH FAMILY
ACU1022AACU1028A ACU1049A ACUVREMACUREMSW
User Guide Revision 2.0 November
Disclaimer
Copyrights and Trademarks
Cautions and Notes
FEDERAL COMMUNICATIONS COMMISSION
FCC/CDC STATEMENTS
AND CANADIAN DEPARTMENT OF COMMUNICATIONS
RADIO-FREQUENCY INTERFERENCE STATEMENTS
EUROPEAN UNION COMPLIANCE STATEMENT
DECLARATION OF CONFORMITY
NOM STATEMENT
NORMAS OFICIALES MEXICANAS NOM ELECTRICAL SAFETY STATEMENT
INSTRUCCIONES DE SEGURIDAD
18. Servicio por personal calificado deberá ser provisto cuando
Safety Precautions and Installation Guidelines
CONTENTS
Installation
Quick Setup
Remote Unit Configuration & Operation
Troubleshooting & FAQ
Appendix F Specifications
Appendix C Advanced Cabling Issues Skew
Appendix A Example Applications
Appendix B Rack Mount Options
QUICK SETUP
1. Quick Setup
Install system
Adjust EQ and Peak controls
2.1 Introduction
2. Overview
2.2 Glossary
OVERVIEW
Local Access
ServSwitch Brand CAT5 KVM Extender system
KVM Switch
Remote Unit
2.3 Features
KVM Extension and Remote KVM Switching kits
2.4 Product Range
KVM, Audio and Serial Extension kits
Remote Units only
Interface Compatibility
2.5 Compatibility
Extender Compatibility
Family
Adjusting Video
2.6 How to Use This Guide
Connection & Compatibility
Interconnection Cable
3.1 Package Contents
3. Installation
INSTALLATION
Only included in extender kits
Signal
3.2 Interconnection Cable Requirements
Color
EIA-568B
Setting the Cable Length Jumpers
3.3 Remote Unit Installation
Location of cable length jumpers on Remote Unit’s main
circuit board
Jumper Position
Interconnect Cable
Length m
Remote Unit
3.4 Connecting the Remote Unit
Audio Device
ACU1049A kit - rear view
Switching Remote Unit ACUREMSW - also supplied with
Audio Remote Units ACUVREM - also supplied with
ACU1022A and ACU1028A kits- rear view
Remote Unit - front view
Brightness - adjusts image brightness
Focus- compensates video for smearing or over-sharpness
3.5 Local Unit Installation
Local Unit - front view
Standard Local Unit - rear view
ACU1022A and ACU1028A only
All units
Remote Units
3.6 Connection to Local Hubs
Compatible Local Rack Hubs
Remote Units to extend audio, serial and KVM for up to six
Simple system using ACU1006VRA Hub and ACUVREM
4.1 Video Configuration Overview
4. Remote Unit Configuration & Operation
REMOTE UNIT CONFIGURATION & OPERATION
Displacement of
ftp//ftp.blackbox.com/connectivity/ServSwitch
4.2 Video Adjustments
On-line test card available at
ftp//ftp.blackbox.com/connectivity/ServSwitch
Remote Unit DIP switches on Audio/Serial/Switching
4.3 Other Remote Configuration & Operation Options
SW1 DIP switches
DIP Switch settings
Command
Hot Key Commands
Reset Keyboard and Mouse
Mouse Recovery
5. Local Unit Operation
Power Requirements
5.1 Overview
LOCAL UNIT OPERATION
Hot Key Commands
5.2 Operation of Dual Access Local Units
Changing the Initial Hot Key
Local Console Commands
TROUBLESHOOTING & FAQ
6. Troubleshooting & FAQ
6.1 Video
See Appendix C Advanced Cabling Issues Skew, page
6.3 Serial
6.2 Audio
The PC won’t boot into the correct graphics mode
Can the extender be used with RGB video?
When I am typing, I get wrong or missing characters on the screen
6.4 Keyboard & Mouse
The PC comes up with ‘keyboard error’
When I ‘hot-plug’ the Local Unit, the mouse no longer moves
Is it possible to use a cable longer than 300m?
6.5 General Questions
Can the extender be daisy chained?
Which interconnection cable is best?
APPENDIX A EXAMPLE APPLICATIONS
Appendix A Example Applications
KVM switch
Touch screen network with local access to CPUs through
KVM Switch
Takes KVM and serial signals from each CPU only two shown
5V PSU
Information distribution system sharing a single PC
ACU1049A Kit
ACU1049A kit with switching Remote Unit
APPENDIX B RACK MOUNT OPTIONS
Appendix B Rack Mount Options
RMK19U-R2 Mounting Kit
What is Skew?
Appendix C Advanced Cabling Issues Skew
Correcting Skew
APPENDIX C ADVANCED CABLING ISSUES SKEW
Patch Cable
Extender with Skew compensation
Appendix D Audio/Serial Ports
Operation & Multi-Port Configuration
Set up and Operation
APPENDIX D AUDIO/SERIAL PORTS
Set Up and Operation
Audio Interface
Using a Microphone
Shipping and Packaging
Appendix E Calling Black Box
APPENDIX E CALLING BLACK BOX
Version Number Format xxSyy/zz
APPENDIX F SPECIFICATIONS
Appendix F Specifications
Maximum Resolution
Video Input Connectors
Signals Transferred
Power Requirements
Local Unit Connector
Remote Unit Connector
Environmental
Size and Shipping Weight
ACUREMSW
ACUVREM
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Order toll-free in the U.S. Call 877-877-BBOX outside U.S. call
Customer Support Information
Mailing address Black Box Corporation, 1000 Park Dr., Lawrence, PA
Copyright 2009. Black Box Corporation. All rights reserved
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