Black Box CAT KVM Extender, ACU1028A, ACU1022A, ACU1049A Keyboard & Mouse, Troubleshooting & Faq

Contents ACU1022A ACU1028A ACU1049A ACUVREM ACUREMSW CAT5 KVM ExtenderNovember Page THE SERVSWITCH FAMILY Welcome to the ServSwitch FamilyACU1022AACU1028A ACU1049A ACUVREMACUREMSW User Guide Revision 2.0 NovemberDisclaimer Copyrights and TrademarksCautions and Notes FCC/CDC STATEMENTS FEDERAL COMMUNICATIONS COMMISSIONAND CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO-FREQUENCY INTERFERENCE STATEMENTSDECLARATION OF CONFORMITY EUROPEAN UNION COMPLIANCE STATEMENTNOM STATEMENT NORMAS OFICIALES MEXICANAS NOM ELECTRICAL SAFETY STATEMENTINSTRUCCIONES DE SEGURIDAD 18. Servicio por personal calificado deberá ser provisto cuando CONTENTS Safety Precautions and Installation GuidelinesQuick Setup InstallationRemote Unit Configuration & Operation Troubleshooting & FAQAppendix C Advanced Cabling Issues Skew Appendix F SpecificationsAppendix A Example Applications Appendix B Rack Mount Options1. Quick Setup QUICK SETUPInstall system Adjust EQ and Peak controls2. Overview 2.1 Introduction2.2 Glossary OVERVIEWServSwitch Brand CAT5 KVM Extender system Local AccessKVM Switch Remote Unit2.3 Features 2.4 Product Range KVM Extension and Remote KVM Switching kitsKVM, Audio and Serial Extension kits Remote Units only2.5 Compatibility Interface CompatibilityExtender Compatibility Family2.6 How to Use This Guide Adjusting VideoConnection & Compatibility Interconnection Cable3. Installation 3.1 Package ContentsINSTALLATION Only included in extender kits3.2 Interconnection Cable Requirements SignalColor EIA-568B3.3 Remote Unit Installation Setting the Cable Length JumpersLocation of cable length jumpers on Remote Unit’s main circuit boardJumper Position Interconnect CableLength m Remote Unit 3.4 Connecting the Remote UnitAudio Device Switching Remote Unit ACUREMSW - also supplied with ACU1049A kit - rear viewAudio Remote Units ACUVREM - also supplied with ACU1022A and ACU1028A kits- rear viewRemote Unit - front view Brightness - adjusts image brightnessFocus- compensates video for smearing or over-sharpness 3.5 Local Unit Installation Standard Local Unit - rear view Local Unit - front viewACU1022A and ACU1028A only All unitsRemote Units 3.6 Connection to Local HubsCompatible Local Rack Hubs Simple system using ACU1006VRA Hub and ACUVREM Remote Units to extend audio, serial and KVM for up to six4. Remote Unit Configuration & Operation 4.1 Video Configuration OverviewREMOTE UNIT CONFIGURATION & OPERATION Displacement of4.2 Video Adjustments ftp//ftp.blackbox.com/connectivity/ServSwitchftp//ftp.blackbox.com/connectivity/ServSwitch On-line test card available at4.3 Other Remote Configuration & Operation Options Remote Unit DIP switches on Audio/Serial/SwitchingSW1 DIP switches DIP Switch settingsHot Key Commands CommandReset Keyboard and Mouse Mouse RecoveryPower Requirements 5. Local Unit Operation5.1 Overview LOCAL UNIT OPERATIONHot Key Commands 5.2 Operation of Dual Access Local UnitsChanging the Initial Hot Key Local Console Commands 6. Troubleshooting & FAQ TROUBLESHOOTING & FAQ6.1 Video See Appendix C Advanced Cabling Issues Skew, page6.2 Audio 6.3 SerialThe PC won’t boot into the correct graphics mode Can the extender be used with RGB video?6.4 Keyboard & Mouse When I am typing, I get wrong or missing characters on the screenThe PC comes up with ‘keyboard error’ When I ‘hot-plug’ the Local Unit, the mouse no longer moves6.5 General Questions Is it possible to use a cable longer than 300m?Can the extender be daisy chained? Which interconnection cable is best?Appendix A Example Applications APPENDIX A EXAMPLE APPLICATIONSTouch screen network with local access to CPUs through KVM switchKVM Switch Takes KVM and serial signals from each CPU only two shownInformation distribution system sharing a single PC 5V PSUACU1049A kit with switching Remote Unit ACU1049A KitAPPENDIX B RACK MOUNT OPTIONS Appendix B Rack Mount OptionsRMK19U-R2 Mounting Kit Appendix C Advanced Cabling Issues Skew What is Skew?Correcting Skew APPENDIX C ADVANCED CABLING ISSUES SKEWExtender with Skew compensation Patch CableOperation & Multi-Port Configuration Appendix D Audio/Serial PortsSet up and Operation APPENDIX D AUDIO/SERIAL PORTSSet Up and Operation Audio InterfaceUsing a Microphone Appendix E Calling Black Box Shipping and PackagingAPPENDIX E CALLING BLACK BOX Version Number Format xxSyy/zzAppendix F Specifications APPENDIX F SPECIFICATIONSMaximum Resolution Video Input ConnectorsPower Requirements Signals TransferredLocal Unit Connector Remote Unit ConnectorSize and Shipping Weight EnvironmentalACUREMSW ACUVREMPage Page Page Customer Support Information Order toll-free in the U.S. Call 877-877-BBOX outside U.S. callMailing address Black Box Corporation, 1000 Park Dr., Lawrence, PA Copyright 2009. Black Box Corporation. All rights reserved