Black Box CAT KVM Extender, ACU1028A, ACU1022A, ACU1049A, ACUREMSW manual Customer Support Information

Page 58
Customer Support Information:

Customer Support Information:

Order toll-free in the U.S.: Call 877-877-BBOX(outside U.S. call 724-746-5500)

For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500or fax 724-746-0746

Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

World-Wide Web: www.blackbox.com • Email: info@blackbox.com

© Copyright 2009. Black Box Corporation. All rights reserved.

Page 57 Page 58
Image 58
Page 57 Page 58
Contents ACU1022A ACU1028A ACU1049A ACUVREM ACUREMSW CAT5 KVM ExtenderNovember Page ACU1022AACU1028A ACU1049A ACUVREMACUREMSW THE SERVSWITCH FAMILYWelcome to the ServSwitch Family User Guide Revision 2.0 NovemberDisclaimer Copyrights and TrademarksCautions and Notes AND CANADIAN DEPARTMENT OF COMMUNICATIONS FCC/CDC STATEMENTSFEDERAL COMMUNICATIONS COMMISSION RADIO-FREQUENCY INTERFERENCE STATEMENTSDECLARATION OF CONFORMITY EUROPEAN UNION COMPLIANCE STATEMENTNOM STATEMENT NORMAS OFICIALES MEXICANAS NOM ELECTRICAL SAFETY STATEMENTINSTRUCCIONES DE SEGURIDAD 18. Servicio por personal calificado deberá ser provisto cuando CONTENTS Safety Precautions and Installation GuidelinesRemote Unit Configuration & Operation Quick SetupInstallation Troubleshooting & FAQAppendix A Example Applications Appendix C Advanced Cabling Issues SkewAppendix F Specifications Appendix B Rack Mount OptionsInstall system 1. Quick SetupQUICK SETUP Adjust EQ and Peak controls2.2 Glossary 2. Overview2.1 Introduction OVERVIEWKVM Switch ServSwitch Brand CAT5 KVM Extender systemLocal Access Remote Unit2.3 Features KVM, Audio and Serial Extension kits 2.4 Product RangeKVM Extension and Remote KVM Switching kits Remote Units onlyExtender Compatibility 2.5 CompatibilityInterface Compatibility FamilyConnection & Compatibility 2.6 How to Use This GuideAdjusting Video Interconnection CableINSTALLATION 3. Installation3.1 Package Contents Only included in extender kitsColor 3.2 Interconnection Cable RequirementsSignal EIA-568BLocation of cable length jumpers on Remote Unit’s main 3.3 Remote Unit InstallationSetting the Cable Length Jumpers circuit boardJumper Position Interconnect CableLength m Remote Unit 3.4 Connecting the Remote UnitAudio Device Audio Remote Units ACUVREM - also supplied with Switching Remote Unit ACUREMSW - also supplied withACU1049A kit - rear view ACU1022A and ACU1028A kits- rear viewRemote Unit - front view Brightness - adjusts image brightnessFocus- compensates video for smearing or over-sharpness 3.5 Local Unit Installation ACU1022A and ACU1028A only Standard Local Unit - rear viewLocal Unit - front view All unitsRemote Units 3.6 Connection to Local HubsCompatible Local Rack Hubs Simple system using ACU1006VRA Hub and ACUVREM Remote Units to extend audio, serial and KVM for up to sixREMOTE UNIT CONFIGURATION & OPERATION 4. Remote Unit Configuration & Operation4.1 Video Configuration Overview Displacement of4.2 Video Adjustments ftp//ftp.blackbox.com/connectivity/ServSwitchftp//ftp.blackbox.com/connectivity/ServSwitch On-line test card available atSW1 DIP switches 4.3 Other Remote Configuration & Operation OptionsRemote Unit DIP switches on Audio/Serial/Switching DIP Switch settingsReset Keyboard and Mouse Hot Key CommandsCommand Mouse Recovery5.1 Overview Power Requirements5. Local Unit Operation LOCAL UNIT OPERATIONHot Key Commands 5.2 Operation of Dual Access Local UnitsChanging the Initial Hot Key Local Console Commands 6.1 Video 6. Troubleshooting & FAQTROUBLESHOOTING & FAQ See Appendix C Advanced Cabling Issues Skew, pageThe PC won’t boot into the correct graphics mode 6.2 Audio6.3 Serial Can the extender be used with RGB video?The PC comes up with ‘keyboard error’ 6.4 Keyboard & MouseWhen I am typing, I get wrong or missing characters on the screen When I ‘hot-plug’ the Local Unit, the mouse no longer movesCan the extender be daisy chained? 6.5 General QuestionsIs it possible to use a cable longer than 300m? Which interconnection cable is best?Appendix A Example Applications APPENDIX A EXAMPLE APPLICATIONSKVM Switch Touch screen network with local access to CPUs throughKVM switch Takes KVM and serial signals from each CPU only two shownInformation distribution system sharing a single PC 5V PSUACU1049A kit with switching Remote Unit ACU1049A KitAPPENDIX B RACK MOUNT OPTIONS Appendix B Rack Mount OptionsRMK19U-R2 Mounting Kit Correcting Skew Appendix C Advanced Cabling Issues SkewWhat is Skew? APPENDIX C ADVANCED CABLING ISSUES SKEWExtender with Skew compensation Patch CableSet up and Operation Operation & Multi-Port ConfigurationAppendix D Audio/Serial Ports APPENDIX D AUDIO/SERIAL PORTSSet Up and Operation Audio InterfaceUsing a Microphone APPENDIX E CALLING BLACK BOX Appendix E Calling Black BoxShipping and Packaging Version Number Format xxSyy/zzMaximum Resolution Appendix F SpecificationsAPPENDIX F SPECIFICATIONS Video Input ConnectorsLocal Unit Connector Power RequirementsSignals Transferred Remote Unit ConnectorACUREMSW Size and Shipping WeightEnvironmental ACUVREMPage Page Page Mailing address Black Box Corporation, 1000 Park Dr., Lawrence, PA Customer Support InformationOrder toll-free in the U.S. Call 877-877-BBOX outside U.S. call Copyright 2009. Black Box Corporation. All rights reserved
Top Page Image Contents